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Perception Point Advanced Email Security pros and cons

Vendor: Fortinet
4.5 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Perception Point Advanced Email Security proactively collaborates with clients, acting as an extension of their incident response teams.
The ability to identify malicious content and phishing emails efficiently reduces security workload and improves operational efficiency.
The platform offers robust detection engines that stop malware and potential threats before they reach users, providing a high level of email security.
Its 24/7 incident response availability enhances threat management, reducing time and effort for internal IT teams.
Perception Point Advanced Email Security is known for its scalability and effective email filtering capabilities, maintaining a correct price point.

CONS

Perception Point Advanced Email Security could improve its spam filtering capabilities.
The service could enhance in-depth analysis and attribution to cyberattack groups.
Perception Point Advanced Email Security should provide more customer communication about new products and features.
The architecture of Perception Point Advanced Email Security needs improvement for increased resilience, especially during outages.
Enhancements in email alert systems for real-time functionality are necessary.
 

Perception Point Advanced Email Security Pros review quotes

reviewer1522758 - PeerSpot reviewer
Chief Security Officer at a hospitality company with 1,001-5,000 employees
Mar 3, 2021
I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response.
reviewer1528008 - PeerSpot reviewer
CISO at a manufacturing company with 1,001-5,000 employees
Mar 10, 2021
The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security.
SB
Senior System Administrator at UAS International Trip Support LLC
Mar 15, 2021
The most valuable feature is the hardware-assisted platform module.
Learn what your peers think about Perception Point Advanced Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
PL
IT Department at a real estate/law firm with 201-500 employees
Mar 16, 2021
The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox.
PS
CEO at IGuardU
Mar 16, 2021
The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system.
reviewer1738866 - PeerSpot reviewer
Director of Office 365 Services at a manufacturing company with 10,001+ employees
Dec 9, 2021
The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful.
EA
Security Engineer at Global-e
Dec 26, 2021
What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning.
Jijin Joseph - PeerSpot reviewer
Technical Director at Channelnext
Jan 5, 2022
We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens.
NA
VP Cyber at R-MOR
Dec 29, 2021
It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice.
IS
Chief Information Officer at a legal firm with 201-500 employees
Dec 30, 2021
The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external.
 

Perception Point Advanced Email Security Cons review quotes

reviewer1522758 - PeerSpot reviewer
Chief Security Officer at a hospitality company with 1,001-5,000 employees
Mar 3, 2021
They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best.
reviewer1528008 - PeerSpot reviewer
CISO at a manufacturing company with 1,001-5,000 employees
Mar 10, 2021
The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups.
SB
Senior System Administrator at UAS International Trip Support LLC
Mar 15, 2021
Email alerts should be available in real-time.
Learn what your peers think about Perception Point Advanced Email Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,455 professionals have used our research since 2012.
PL
IT Department at a real estate/law firm with 201-500 employees
Mar 16, 2021
This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll.
PS
CEO at IGuardU
Mar 16, 2021
Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language.
reviewer1738866 - PeerSpot reviewer
Director of Office 365 Services at a manufacturing company with 10,001+ employees
Dec 9, 2021
There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL.
EA
Security Engineer at Global-e
Dec 26, 2021
We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case.
Jijin Joseph - PeerSpot reviewer
Technical Director at Channelnext
Jan 5, 2022
Our users would like the solution to scan outgoing emails. So, if my system is compromised, and I have malicious content in my system, then there is a possibility that I am sending a colleague that malicious content.
NA
VP Cyber at R-MOR
Dec 29, 2021
From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack.
IS
Chief Information Officer at a legal firm with 201-500 employees
Dec 30, 2021
They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications.