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Cisco Secure Email vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cisco Secure Email enhances security, reduces costs, and boosts productivity, providing ROI similar to preventive insurance against breaches.
Sentiment score
7.3
Perception Point reduces SOC workload, enhances security, blocks threats, improves efficiency, and delivers excellent value with competitive pricing.
 

Customer Service

Sentiment score
7.3
Cisco Secure Email is praised for its knowledgeable, proactive support with quick resolutions, despite occasional delays for some users.
Sentiment score
7.3
Perception Point provides responsive, professional, 24/7 customer support, though some users note variability in response times and effectiveness.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Customer service and support are good, but there is room for improvement in response time.
 

Scalability Issues

Sentiment score
7.4
Cisco Secure Email excels in scalability, supporting large enterprises seamlessly, with minor hardware challenges noted by some users.
Sentiment score
7.7
Perception Point Advanced Email Security is praised for its scalability, effectiveness, and adaptability across diverse user needs and volumes.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
 

Stability Issues

Sentiment score
8.1
Cisco Secure Email is praised for reliability, stability, and efficiency, outperforming rivals with minimal issues and high user ratings.
Sentiment score
8.1
Perception Point Advanced Email Security offers high stability and uptime with minimal issues, easily managed by a small team.
Based on my experience, the stability of Cisco Secure Email is very strong.
 

Room For Improvement

Cisco Secure Email needs UI improvements, simplified pricing and deployment, enhanced features, and streamlined management for better user experience.
Perception Point Advanced Email Security needs enhancements in spam filtering, user customization, integration, and advanced features for better user experience.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
Maybe a couple of improvements on their portal would be good.
 

Setup Cost

Cisco Secure Email offers robust features and value, with prices varying based on services, usage, and licensing complexity.
Opinions on Perception Point Advanced Email Security's pricing vary, influenced by inbox count, features, and regional pricing impacts.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
 

Valuable Features

Cisco Secure Email offers strong spam and malware protection, seamless Active Directory integration, and customizable security features for effective threat management.
Perception Point excels in fast, accurate threat detection, effective blocking of phishing, detailed reporting, and user-friendly interface.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
I get weekly reporting, and by doing that, I can go and talk to these people directly and make them aware of how many attacks they had and where the attacks are coming from and not only the source of the email, but what category of emails that they are receiving.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Cisco Security Portfolio (6th)
Perception Point Advanced E...
Ranking in Email Security
14th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Internet Security (9th)
 

Mindshare comparison

As of July 2025, in the Email Security category, the mindshare of Cisco Secure Email is 6.2%, down from 8.5% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 2.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
Fabio Amorim Araujo - PeerSpot reviewer
Has good detection and response capabilities
The solution is very easy to use. We don't have any difficulty with transactions. Finding information, customizing configurations, and getting support or documentation is simple. I don't have any negative points to mention. I would recommend this solution to others. On a scale of one to ten, I'd give it a ten. It's amazing for us—the protection, the analysis time compared to Microsoft 365, and the pricing are all good. We're using both solutions—spam and protection channels. Recently, we presented two-week results to a customer, and they liked them and wanted to buy the solution. Our feedback is positive. We're developing a strategy to increase sales of the solution. When we deliver executive summaries to customers, we present good news about our company and discuss how Perception Point Advanced Email Security can help improve their security.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
9%
Educational Organization
9%
Manufacturing Company
7%
Computer Software Company
17%
Manufacturing Company
8%
Financial Services Firm
7%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
Maybe a couple of improvements on their portal would be good, but other than that, I think it is good.
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
No data available
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Information Not Available
Find out what your peers are saying about Cisco Secure Email vs. Perception Point Advanced Email Security and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.