Cisco Umbrella and Perception Point Advanced Email Security are both leaders in internet security, with Cisco Umbrella having the upper hand due to its comprehensive web protection features.
Features: Cisco Umbrella provides DNS-based filtering, malware prevention, and content filtering with granular internet access controls and custom whitelists/blacklists. It seamlessly integrates across multiple platforms. Perception Point Advanced Email Security offers robust email threat detection with emphasis on phishing and malware scanning, featuring a multi-engine architecture for in-depth email analysis and protection against spear-phishing and business email compromise.
Room for Improvement: Cisco Umbrella could improve integrations with third-party products and refine its SMB pricing model. Users desire added security features such as IPS and more granular reporting. Perception Point Advanced Email Security needs better spam filtering and customizable alert/report options, along with enhanced integration with other solutions.
Ease of Deployment and Customer Service:Cisco Umbrella offers easy deployment in cloud, on-premises, and hybrid environments with highly rated customer service and technical support. Perception Point Advanced Email Security is praised for quick deployment, especially in public cloud settings, and is noted for professional technical support.
Pricing and ROI: Cisco Umbrella's pricing is generally seen as fair but sometimes high, offering ROI through improved security and reduced operational costs. Perception Point Advanced Email Security is competitively priced, often more affordable than other vendors, showing ROI through effective threat blocking and email security, leading to cost savings and reduced incidents.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
The support channel isn't like the usual Cisco support where I could call instantly for a hardware issue like a router or switch.
Customer service and support are good, but there is room for improvement in response time.
Cisco Umbrella is scalable for our company.
It is a scalable solution but requires improvement in specific areas.
I have not experienced any major stability issues with Cisco Umbrella.
I will give stability a score of seven, as there are some glitches from time to time.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Integration and end-user interaction can be improved as the current system does not allow end-users to send back information to the platform, unlike Google Workspace or competitive tools like Ironscales.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The most valuable feature of Cisco Umbrella is its DNS security.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable aspect is that it is hosted with Cisco and can detect any new anomalies, acting almost like an XDR.
Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities.
Cisco Umbrella delivers rapid DNS security with over 30,000 customers, providing outstanding threat protection and handling more than 600 billion requests daily. It's recognized for high threat efficacy in the SSE domain and integrates elements like SWG, ZTNA, CASB, and more.
Cisco Umbrella is renowned for its effective DNS-layer security against ransomware and phishing. It offers flexible content filtering and integrates seamlessly with existing networks while providing single-pane-of-glass management for centralized monitoring. Its robust threat intelligence and customizable policies are central to its appeal. Users highlight room for improvement in areas like WHOIS data inclusion, malware enhancement, and reporting analytics. Integration with other threat feeds and better client support are requested for more comprehensive coverage.
What are the key features of Cisco Umbrella?Industries implement Cisco Umbrella primarily for DNS-level security, web filtering, and protecting remote employees. It strengthens cybersecurity frameworks by blocking malware and avoiding access to harmful sites. The tool is widely integrated with Active Directory and Cisco Meraki, providing consistent internet security for employees.
Perception Point Advanced Email Security is a comprehensive solution designed to protect organizations from advanced email threats. Leveraging cutting-edge technology, it offers multi-layered defense mechanisms to detect and block sophisticated attacks such as phishing, malware, and ransomware.
With its advanced threat intelligence capabilities, it can identify and neutralize zero-day threats in real-time. The solution also provides robust data loss prevention features, ensuring sensitive information remains secure. Its user-friendly interface allows for easy management and monitoring of email security, while its seamless integration with existing email platforms ensures a hassle-free deployment process.
Perception Point Advanced Email Security is a reliable and efficient solution that safeguards organizations against the ever-evolving landscape of email-based threats.
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