We performed a comparison between Darktrace and Perception Point Advanced Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The product is not resource-intensive."
"Does a thorough job of examining email and URLs for malicious content."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It is very stable and easy to use."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"The most valuable features of Darktrace are the tracing of unusual external emails and monitoring the local network."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us."
"Darktrace is very flexible."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"The company should focus on adding threats that the solution is currently unable to detect."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The GUI is sometimes slow to fetch the device report and could be improved."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The pre-sales cost calculations could be more transparent."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The UI needs to be more user-friendly."
"Upper management wasn't sold on the value proposition."
"I believe their network monitoring device licensing module could use some improvement."
"A reporting portal could be a great addition to help customize reports."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"There is a high ratio of false positive information."
"It's a very complex platform."
"The price point for the product was too high for what our possible use case could be."
"They just don't do a good job of promoting themselves. They seem like a typical busy IT company who is just working on fixing problems and making technology better. However, they are not fantastic at marketing themselves to existing partners, which is not a bad thing. It is just something for improvement."
"It would be helpful for Perception Point Advanced Email Security to have more integration with other solutions."
"I think the interface could be improved in the next release."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"They could improve their anti-spam engine a little bit, because there are a lot of false positives. Sometimes, emails pass through their system but are spam. In terms of security and engines for malicious emails and antivirus, they're doing a good job. Their other engines can be improved."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
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Darktrace is ranked 12th in Email Security with 66 reviews while Perception Point Advanced Email Security is ranked 16th in Email Security with 21 reviews. Darktrace is rated 8.2, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ExtraHop Reveal(x), whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Barracuda Email Security Gateway. See our Darktrace vs. Perception Point Advanced Email Security report.
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