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QA Lead at a tech services company with 5,001-10,000 employees
Real User
Offers good data-driven automation and response validation but the fields should be more organized
Pros and Cons
  • "We can also submit requests multiple times and it allows us to capture the response each time by using utility scripts."
  • "I would like that if you click on one of the fields you should be able to see the entire row of fields, names, and values."

What is our primary use case?

Almost all the teams here depend on the APIs, which are built-in SOAP or JSON. We have multiple teams testing JSON and they use Postman. There are multiple applications teams that integrate their interfaces with APIs, and they use the Postman.

How has it helped my organization?

We used to test APIs with different kinds of data by keying in the data from Excel sheets and using it to test APIs in Postman. But now, our testing is more data-driven.

What is most valuable?

Among the valuable features are

  • data-driven automation
  • response validation
  • testing of the performance of APIs.

We can also submit requests multiple times and it allows us to capture the response each time by using utility scripts.

What needs improvement?

When you get a response, for example, if you search the response and want to know how many numbers of fields, it displays 10 times. If a purchase has five to 10 cards in the response, instead of one of the fields being mandatory, it has to be part of each section of the cards. I would like that if you click on one of the fields you should be able to see the entire row of fields, names, and values.

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February 2025
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For how long have I used the solution?

Half of my career has been on web service testing only, and we have used Postman for JSON testing. For SOAP, we use ReadyAPI.

What do I think about the stability of the solution?

We only use Postman for JSON testing, but we don't have any issue with it.

What do I think about the scalability of the solution?

We have also had no issues with scalability.

How are customer service and support?

We have not had to contact Postman's technical support.

How was the initial setup?

The initial setup is straightforward. It takes a maximum of five to 10 minutes.

What other advice do I have?

The deployment is done by the development team. We have a giant scrum we follow. Development does the deployment using XL Deploy. And right now they are not using Jenkins.

I would rate it a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
SrTestin3f7b - PeerSpot reviewer
Sr Testing Consultant at a hospitality company with 1,001-5,000 employees
Consultant
We can test APIs. We know if they are functional or throwing any errors.
Pros and Cons
  • "It's user-friendly. Anybody can learn it within five to seven minutes."
  • "We are using the automation and performance testing tools."
  • "We can test APIs. We know if they are functional or throwing any errors."
  • "We cannot see transaction times in the product."
  • "It should be able to check the records and compare them to the regression testing more on the automation side."

What is our primary use case?

We are using it to test the API service for the GET and the POST. For this type of test, it is working properly for the APIs. It tests for the minimum usage of Postman. Also, if developers insist in collections, then we can share these collections as well.

How has it helped my organization?

  1. We can test APIs. We know if they are functional or throwing any errors. 
  2. We can use the code for performance testing.

What is most valuable?

  • It is easy to use.
  • It's free.
  • It's user-friendly. Anybody can learn it within five to seven minutes. 
  • We are using the automation and performance testing tools. 

What needs improvement?

We would like to create an entire suite where we can check the contents of the definition, like the server file. It should be able to check the records and compare them to the regression testing more on the automation side.

We cannot see transaction times in the product.

What do I think about the scalability of the solution?

You can send it multiple tests at one time.

How is customer service and technical support?

We have not used technical support yet.

How was the initial setup?

The initial setup was very straightforward. It was easy to install, because it is a very lightweight application.

What's my experience with pricing, setup cost, and licensing?

It is free.

Which other solutions did I evaluate?

I am searching for other options now.

What other advice do I have?

We started using this solution because we have a requirement to do more integration testing and automated regression testing.

Most important criteria when selecting a vendor:

  • Saves time.
  • Creates automate processes.
  • Easy to use.
  • Easy to understand.
  • Provides knowledge transfer.
  • Less coding involved.
  • Does not take up a lot of memory.
  • Cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Postman
February 2025
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reviewer1351146 - PeerSpot reviewer
Technical Product Manager at a tech vendor with 10,001+ employees
Real User
Simple to use, stable, setup is easy and is an overall good tool
Pros and Cons
  • "It is simple, easy to use and a good tool."
  • "One thing which Postman needs to improve is the documentation. The documentation of Postman is not that great when compared to other tools."

What is our primary use case?

We are using Postman for testing APIs. It is simple, easy to use and a good tool.

What needs improvement?

One thing which Postman needs to improve is the documentation. The documentation of Postman is not that great when compared to other tools. 

For how long have I used the solution?

I have been using Postman for two to three years.

What do I think about the stability of the solution?

Postman is a stable solution.

What do I think about the scalability of the solution?

The scalability of Postman is good.

How are customer service and support?

I have not had any experience with technical support.

How was the initial setup?

The initial setup of Postman is straightforward. Setup is easy and you install it on your PC just like any other application from the browser.

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

Postman is a good, easy-to-use, and simple tool. I give Postman a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ShariqAhmed - PeerSpot reviewer
Technical Trainee - Data Engineering at a tech services company with 501-1,000 employees
MSP
An important API testing tool helpful in developing mobile apps but could be easier to use
Pros and Cons
  • "It allowed us to understand the working and performance of the APIs."
  • "Should have a more improved easy-to-use interface."

What is our primary use case?

We used Postman to test APIs before implementing them. We used the latest version of Postman, and it was deployed on a private cloud, AWS.

How has it helped my organization?

It is one of the important tools in API testing, and it helped out team develop mobile apps. First, it allowed us to understand the working and performance of the APIs so we could know how long it takes to give a response and analyze. Then, if there were any problems, we fixed them and implemented them in the code.

What is most valuable?

The best thing about Postman is it was very easy to use, and we could test APIs and get immediate results. In addition, we could share all our APIs with our other developers securely.

What needs improvement?

It is not that easy to use and should have a more improved easy-to-use interface.

What do I think about the stability of the solution?

It was stable, and there were no issues.

Which solution did I use previously and why did I switch?

We didn't use any other solution before Postman. A senior developer suggested Postman.

How was the initial setup?

It was straightforward to install. We just downloaded it and used it as a tool for testing our APIs. We had a back-end developer and two mobile developers utilizing this solution.

Its usage depends on how many APIs we have to test. So we had a complete collection of APIs that we tested, and once we tested, everything was ready.

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs, and we used it for free.

What other advice do I have?

I rate this solution a six out of ten because no solution is perfect, and every software has missing features. Postman should consider adding more features in the future.

Regarding advice, don't mix up all the endpoints and organize your collections according to the use case. It will be very helpful for other developers to understand the use of the APIs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1992327 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 51-200 employees
Real User
A great user interface for creating and managing different testing environments
Pros and Cons
  • "The solution has a great user interface and collection of features."
  • "Multi-part requests should be handled in the octet-stream."

What is our primary use case?

Our company uses the solution as a developer platform for testing APIs. Our backend team develops APIs which are then pushed to the solution for QA testing and configuration. 

What is most valuable?

It is very easy to create and manage different environments for testing. We can plug in different URLs and variables to test in a local environment before going to production. 

The solution has a great user interface and collection of features. 

What needs improvement?

Multi-part requests should be handled in the octet-stream subtype which provides responses in chunks for files that can be downloaded and viewed. We had an issue with multi-part requests recently and had to fix it. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable with no issues. We have never experienced a problem or crash. 

What do I think about the scalability of the solution?

The solution is scalable. An improvement to the octet-stream will enhance scalability for testing APIs. 

How are customer service and support?

I have not escalated questions to support. One time I experienced an issue switching URLs in our environment, but haven't experienced it since. The solution's developers and QA team are continuously improving the product. 

How was the initial setup?

The setup was really easy and was accomplished by configuring our email. 

Different projects automatically sync to the solution upon login so we are able to import files and configure API setups for other team members. 

What about the implementation team?

We implemented the solution in-house and there is no maintenance because continuous updates are provided. 

Which other solutions did I evaluate?

I use the solution and other team members use Swagger. 

What other advice do I have?

The solution is a great tool for managing APIs and should be used by developers and QA teams. It performs important testing for understanding how APIs work or whether any bugs exist and can be used to set up product domains. 

I rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
leadengi2180490 - PeerSpot reviewer
Lead Test Engineer at a tech services company with 501-1,000 employees
Real User
Helps to test APIs independently
Pros and Cons
  • "It helps me to test APIs independently. It also supports hosting."
  • "The tool needs to have a reporting feature."

What is our primary use case?

We use the solution for API testing. 

What is most valuable?

It helps me to test APIs independently. It also supports hosting. 

What needs improvement?

The tool needs to have a reporting feature. 

For how long have I used the solution?

I am using the tool for three years. 

What do I think about the scalability of the solution?

The tool's free version is scalable. My company has about 100 users for the tool.

How are customer service and support?

I never contacted the support team. Instead, I resorted to online help. 

How was the initial setup?

The product's setup is easy. 

What's my experience with pricing, setup cost, and licensing?

This tool is open-source and free to download and use.

What other advice do I have?

I would rate the tool an eight out of ten. The product's features are simple. You will figure out to use the solution on your own. The tool is not hard to setup. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1576428 - PeerSpot reviewer
Engineer 2 at a computer software company with 10,001+ employees
Real User
Top 5Leaderboard
Interactive and user friendly with a few performance hiccups
Pros and Cons
  • "The initial setup is simple."
  • "The performance needs to be improved."

What is our primary use case?

The solution is used for testing APIs, building monitors, and scheduling everyday runs to check API health.

What is most valuable?

Environment variable setup, pre-request script, tests, and monitors are most helpful.

The initial setup is simple. 

What needs improvement?

The Postman monitor will give the pass and fail status in the console. It could serve better if there is a downloadable report which gives tabular details of response time against each API and a pass/fail count (graphical representation) after the monitor runs.

The performance needs to be improved. Postman application freezes when a whole lot of APIs run under a collection.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the scalability of the solution?

Observed performance issues when used excessively. The application freezes and needs a restart. The response of the app is slow while running a collection with a lot of APIs.

How are customer service and support?

We do have some interaction with technical support. They are responsive and knowledgeable about the product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used SoapUI previously. I found Postman to be more interactive and accessible compared to SoapUI.

How was the initial setup?

It's a very straightforward solution to install. I'd rate the process five out of five in terms of ease of deployment. 

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sai Bhargav - PeerSpot reviewer
Technical Consultant at a tech services company with 5,001-10,000 employees
Real User
A helpful solution for data-driven testing for API
Pros and Cons
  • "The API testing features are valuable."
  • "The solution could be more user-friendly."

What is our primary use case?

Our primary use case for the solution is data-driven testing for API. We get data from the environment, and we have some APIs to get the data.

What is most valuable?

The API testing features are valuable.

What needs improvement?

The solution could be more user-friendly and improve its documentation.

For how long have I used the solution?

We have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

We have not tested the extent of its scalability yet. Currently, ten people are using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously did not use other solutions.

How was the initial setup?

The initial setup was complex because we had limited first-time user experience. I rate the setup process a six out of ten.

What other advice do I have?

I rate the solution an eight out of ten. I advise users considering this solution to watch Youtube videos to bridge the documentation gap.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
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