Service and Support
Many users find Postman's documentation and online forums effective enough to resolve issues without needing direct support. Technical support is sometimes described as responsive and knowledgeable, but some criticize its responsiveness. Few have faced issues requiring support, relying instead on vast community resources. Despite some deficiencies in documentation, most find the online support sufficient. A minority report satisfaction with direct support, while others haven't required it due to the strong self-help resources available.
Deployment
Postman's initial setup is generally simple and quick, often taking just a few minutes. Users find it easy to install, with options for both desktop and browser-based applications. Many consider it straightforward, though some note it can be slightly complex if specific configurations are needed. Deployment time varies based on user expertise and requirements, typically taking from minutes up to an hour, and occasionally longer if additional setup elements are involved.
Scalability
Postman is highly scalable for testing, usable by small and large companies alike. Many organizations deploy it for multiple users, supporting environments with thousands of developers. Instances may run concurrently to enhance usability. While Postman is effective for API testing, it may need additional tools for UI and database assessments. It scales horizontally, accommodating numerous requests, yet may experience performance lags with extensive use. Enhancements in testing features could improve its scalability further.
Stability
Postman exhibits consistent stability with minimal issues encountered by users. Many find it reliable, rarely crashing, and suitable for extensive daily use. Some have noted occasional latency and memory use challenges, particularly with larger APIs. Users appreciate improvements in performance over time, especially the web-based version. Ratings often reach eight to ten for stability, indicating widespread satisfaction. Users utilizing it for API testing, documentation, and client simulations report a stable experience overall.