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Director at BOSACH Technologies & Consulting Pvt. Ltd
Real User
Useful for API testing and allows users to share multiple workspaces with developers
Pros and Cons
  • "Postman is useful for API testing."
  • "The scalability of the solution can be improved."

What is our primary use case?

I use Postman for API testing and plan to start using it for automation testing.

What is most valuable?

Postman is useful for API testing. It also allows me to have multiple workspaces to share with my developers. I've just started using the mock servers and defining the flows, but that will take time.

What needs improvement?

The scalability of the solution can be improved.

For how long have I used the solution?

I have been using Postman for more than seven to eight years.

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What do I think about the stability of the solution?

The solution is stable. I rate Postman a ten out of ten for its stability.

What do I think about the scalability of the solution?

The solution is scalable. Currently, three people are using the solution in my company. I rate Postman a six out of ten for its scalability.

How are customer service and support?

I raised only two queries to the support team in the first month. I got responses for both of my queries when I was creating my mock service. So, the customer support was quick, and my issues were resolved.

How was the initial setup?

The initial setup is easy and I rate Postman a ten out of ten for its initial setup. The deployment of the solution doesn't take much time. It just requires a few hours.

What's my experience with pricing, setup cost, and licensing?

The solution has moderate pricing. We pay on a yearly basis for the solution’s licensing fee. I rate Postman a six out of ten for its pricing.

What other advice do I have?

I have not yet updated to the 10.12 version of the solution. I use the solution very, very often, four times a week. I would recommend Postman to other users.

Overall, I rate Postman a nine out of ten. Once I cover the mock servers and automation, I should be able to give a higher rating.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Michael Kalogerou - PeerSpot reviewer
Project Delivery Engineer at a energy/utilities company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Good stability and easy initial setup process
Pros and Cons
  • "It is a scalable solution."
  • "They should provide more specific documentation on configuration."

What is our primary use case?

We use the solution for rest API testing purposes.

What is most valuable?

The solution's most valuable feature is code-based API testing. The technicians have complete control over the business logic code in the test tool.

What needs improvement?

Occasionally, a few variables get errors due to concurrent instances running simultaneously. They should improve this particular area. Also, providing more specific documentation on configuration would be helpful.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

It is a stable solution. I rate its stability as a ten.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

I visit online forums for technical support in case of any errors.

Which solution did I use previously and why did I switch?

We used UFT earlier.

How was the initial setup?

The solution's initial setup process is straightforward. You must know about the required environment and security credentials for implementation. It needs two test automation engineers and one business analyst to execute and takes a few hours to complete.

I rate the process as an eight.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable. We pay around £70 a month for it. I rate its pricing as one.

What other advice do I have?

I advise others to gain knowledge of JavaScript. It will help them use the solution's test automation framework with ease.

I rate the solution as a nine.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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January 2025
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Gourav Kaila - PeerSpot reviewer
Product Lead at Optum
Real User
Top 10
Lightweight, flexible, and easy to use and learn
Pros and Cons
  • "We use it for REST API testing. Feature-wise, it is pretty lightweight. It is pretty fast, and we don't have to do a lot of things. We can just simply go and post our endpoint, and it gives different kinds of authorizations. We usually use authentication 2.0, which is the most common industry practice. So, it has the support for authorization through 2.0."
  • "The request encryption could be one thing on which they can work a little bit. If we don't want to expose our production data but we still want to test our APIs on the production data, there should be a way to do that. It is not only with Postman. I think no tool in the market is doing that right now."

What is our primary use case?

We usually do our API testing and the endpoint testing on Postman. That's our primary purpose for using Postman. Sometimes, we also use it for load testing, but most of the time, we use a different tool for that. 

I don't know the exact version that we are using currently, but most of the time, it is the recent one because our enterprise keeps on updating the software. In terms of deployment, it is a client tool.  

How has it helped my organization?

It definitely increases the quality of our deliveries because we are able to test our APIs before moving them to production.

What is most valuable?

We use it for REST API testing. Feature-wise, it is pretty lightweight. It is pretty fast, and we don't have to do a lot of things. We can just simply go and post our endpoint, and it gives different kinds of authorizations. We usually use authentication 2.0, which is the most common industry practice. So, it has the support for authorization through 2.0.

It gives the flexibility to add headers, and it also gives the flexibility to build your payload at run time. If you want to do automation testing, you can just build your payloads at run time by supplying some parameters as variables.

It gives us good flexibility, and it is pretty easy to use. Even entry-level developers can quickly test their APIs. They don't have to rely on the QA testers or the specific QA resources to look at various use cases.

What needs improvement?

The request encryption could be one thing on which they can work a little bit. If we don't want to expose our production data but we still want to test our APIs on the production data, there should be a way to do that. It is not only with Postman. I think no tool in the market is doing that right now.

It would be helpful if better tutorials or recommendations are available while we are using the product. Otherwise, we have to go out and search for specific things. It would be good if they build something in the tool itself that provides recommendations based on the task that we are doing. If we are testing APIs, the tool should come up with some kind of information.

Scalability-wise, it can be improved a little bit. They can include more options to do the performance testing or rate testing so that we can query or push a lot of requests to our APIs.

There could be some kind of graphical interface for performance testing. It would be really helpful if it can give some data to visualize how the performance testing is going in real-time, but there are specific tools for that. Postman might not be meant for that, but they can think on those lines.

For how long have I used the solution?

I've been using Postman for almost four years.

What do I think about the stability of the solution?

I have never seen it crashing, which is a good thing for a tool like this. Sometimes, it hangs, but that's more of an operating system problem. It is not related to the application.

What do I think about the scalability of the solution?

If we want to scale our operations, we definitely try to test our APIs with many requests at the same time from the real scenario perspective. For performance testing, we use a separate tool. NeoLoad is the tool that we use for our API performance testing. Scalability-wise, Postman can be improved a little bit. They can include more options to do performance testing or rate testing so that we can query or push a lot of requests to our APIs.

We are a very big organization. We probably have around 2,000 developers. It is being used extensively. It is good for API testing.

How are customer service and support?

I haven't talked to anyone from their support team.

Which solution did I use previously and why did I switch?

I started with SoapUI. It is similar in terms of capabilities and functions. There was no specific reason for switching to Postman. I saw people using Postman more, so I started using it. 

Postman is more popular than SoapUI. When we are doing testing of the APIs that we want to consume, people usually say that this is a Postman request, and you can try it out. More people use Postman than SoapUI, and that was the reason I started using Postman. 

How was the initial setup?

It is pretty straightforward. They also have a WebUI. If you don't want to use it on your device, you can go and use WebUI.

What about the implementation team?

It was done in-house.

What other advice do I have?

It is doing what it is supposed to do. It is a pretty nice tool, and there should not be any problem in using it. It is definitely better than other alternatives.

Based on my experience so far, it is a flawless product. I don't see any bugs or any kind of technical issues in using it. It is pretty easy to use and easy to learn. If you want to start with API testing, you can go ahead and start with Postman. It is the easiest option available in the market.

I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RolandCastelino - PeerSpot reviewer
QA lead at Bank of Montreal
Real User
A fantastic standalone tool with no license, that can use improvement with integration
Pros and Cons
  • "The most valuable feature is that JavaScript can be included as tests."
  • "Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult."

What is our primary use case?

The primary use case for the solution is to test the response accuracy of services that we hit without the UI.

What is most valuable?

The most valuable feature is that JavaScript can be included as tests. That makes it easier to build an end-to-end API suite and it can be automated.

What needs improvement?

Integration of the solution towards Bitbucket, BitHub, and CI pipelines is difficult.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

If used as a stand-alone solution it is easily scalable.

How was the initial setup?

The initial setup is straightforward. You only need to download the solution from the internet and run it. The most complex part of the setup is setting up a proxy if it is required.

What about the implementation team?

I implemented the solution in-house.

What's my experience with pricing, setup cost, and licensing?

Unlike APIs, the solution does not require a license.

What other advice do I have?

I rate the solution seven out of ten.

As a standalone option, it's a fantastic tool, but it's very hard for us to collaborate using the solution.

Our development people use the solution for testing.

The solution is a good tool to try out new APIs that the team is building or any existing APIs. It is relatively easier to build out scripts and automate certain flows. The solution as a standalone tool is beneficial in creating utility scripts. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AbhishekSingh14 - PeerSpot reviewer
Senior Quality Engineer at a media company with 5,001-10,000 employees
Real User
Top 10
It supports GraphQL and various kinds of calls, but I would like to see more database integration
Pros and Cons
  • "Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls."
  • "The reporting could be better. It should give you a detailed PDF report after you run a test."

What is our primary use case?

I primarily use Postman to manually test our APIs with HTTP and REST calls. I don't use the more advanced features, such as script automation.

What is most valuable?

Postman lets you create, manage, and validate a suite of tests. It has several features to help you organize your test suite. You can also automate stuff with a lot of validations and assertions. Postman supports GraphQL, and you can do various kinds of calls. 

What needs improvement?

The reporting could be better. It should give you a detailed PDF report after you run a test.

For how long have I used the solution?

I have used Postman for about four or five years.

What do I think about the stability of the solution?

Postman is stable. 

What do I think about the scalability of the solution?

Postman is scalable.

How was the initial setup?

Setting up Postman is straightforward and takes about an hour. 

What's my experience with pricing, setup cost, and licensing?

We use the free version. They introduced a new licensing model where your company must subscribe to their services if you're using it for business purposes. However, I think they charge too much if you're only using the basic features. It limits what your organization can do if you're not a paying customer.  

What other advice do I have?

I rate Postman a seven out of 10. I think seven is a decent score because it's a solid tool that installs quickly and has tons of features. Postman supports multiple formats of REST and GraphQL. You can automate your test suite and run regressions. I don't think Postman lets you connect to a lot of databases, which could be a limitation, but I recommend it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Consultant at a consultancy with 10,001+ employees
Real User
Simple to use and projects are easily stored; somewhat complex, UI needs simplification
Pros and Cons
  • "Simple to use and you can easily store your projects."
  • "The solution is quite complex partly because the UI needs simplification."

What is our primary use case?

We mostly use a REST API for testing related to third-party applications, integrating services with third parties responsible for food delivery. Use cases include onboarding for when a new store opens, uploading the menu on the third-party app. and an API for customers to order from a menu. We also use Postman for payments, whether debit or credit card. It covers all the validation points, including whether a card is fake, stolen, invalid or blocked. We are customers of Postman and I'm a senior consultant. 

How has it helped my organization?

We observed that in contrast to SoapUI Pro where you're only able to save your project, Postman allows you to also save your responses so that if something isn't working you can go to your saved results and verify the responses.

What is most valuable?

The solution is simple to use and you can easily store your projects. We mainly use Postman for our manual validation, but you can also schedule the automated validation. It offers multiple scenarios for a single API that you can run whenever needed. It offers a validation kind of functionality and the execution report of scripts. How many passed and how many failed. There's no manual intervention required, you click on the run button and that's it. The dashboards are good and the solution is user-friendly. The solution gives you the capability to run your use cases without manual intervention. 

What needs improvement?

The solution is quite complex and not so easy to understand at first glance. Part of the problem is the UI which needs simplification. There are many features available but they need to structure things more so that they're not scattered on the screen which complicates things. Each time you run the solution, you have to manually provide a username and password because those details are not automatic. That's a pain point for us. It also lacks a feature that will integrate with your database. I think this is a drawback of most applications whether it's Postman or SoapUI Pro. If you want to automate something when you're using the huge APIs, everything needs to be automated using dynamic data and that takes additional time. 

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the scalability of the solution?

We're a large organization and I imagine there are around 1,000 people using this solution. For maintenance and upgrades, our organization has the repository to maintain all software. Though it's freeware, you cannot install it directly and we have a separate team responsible for maintaining all the software.

How are customer service and technical support?

We use the Postman community if we have any problems. 

How was the initial setup?

The initial setup is straightforward. You just have to install the application, there is no complexity in that. Deployment takes a few minutes and then you build up your URI and start using it. In total, it takes less than half an hour. 

What's my experience with pricing, setup cost, and licensing?

We don't pay for any license, the solution is freeware. There are some additional features that we do need to purchase.

What other advice do I have?

It's important to figure out your requirements and if you need something special, then you will have to compare the different applications and figure out which gives you better results. 

I rate the solution seven out of 10.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Dirk Willekens - PeerSpot reviewer
Owner at D.W. Soft bvba
Real User
Top 10
Offers a free version that is easy to implement
Pros and Cons
  • "The product is easy to implement."
  • "I was not even aware that it was possible to automate tasks in Postman...Some features related to the automation of tasks need to be added to the solution."

What is our primary use case?

I use Postman from time to time to test real-time API connections.

When I receive documentation regarding API services, I use Postman to verify that the explanation in the documentation I received is working as described. In general, the tool is good for testing purposes.

What is most valuable?

The most valuable features of the solution are drafting requests, pushing the standard, and receiving responses. The tool's basic operational stuff is valuable.

The automation testing capability is something that I haven't used. In the past, I have used SoapUI to automate tasks, but I haven't tried it in Postman. I was not even aware that it was possible to automate tasks in Postman.

What needs improvement?

Some features related to the automation of tasks need to be added to the solution. The tool may already have some automated testing features, but I haven't discovered Postman's full operational status. When I need the tool's automated testing features, I will certainly have a look at the documentation.

For how long have I used the solution?

I have been using Postman for four years. I am a user of the tool.

What do I think about the scalability of the solution?

Stability-wise, I rate the solution a nine out of ten.

The stability of the product has been better since last month.

Which solution did I use previously and why did I switch?

I have experience with SoapUI. The environment where I work for the moment is more Postman-oriented. In the past, some government departments in Belgium were using SoapUI. Postman is similar to SoapUI. The features in SoapUI, for instance, the automated testing features, are things that I don't need at the moment. Postman performs how I like it.

How was the initial setup?

The product is easy to implement. You need some knowledge to implement the product. As I was more or less familiar with SoapUI, I could very easily pick up the way Postman works.

What's my experience with pricing, setup cost, and licensing?

I use the tool's free version.

What other advice do I have?

The product is not used for collaboration but for testing purposes in my company. In short, I use the product, and it is not used for exchanging or exporting data. I use the product at a very personal level, considering its API-related capabilities.

The tool performs well enough to meet my expectations.

I rate the tool an eight to nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Faiz Ahmed - PeerSpot reviewer
Test Automation Specialist / Lead at a consultancy with 10,001+ employees
Real User
API development platform with a user friendly interface that can be used by non-technical team members.
Pros and Cons
  • "It is easy and simple to use and install. It is compatible with Linux, Mac or Windows."
  • "I would like to have a code snippet where I can write a code and for the responses of the endpoints to be validated using my custom business conditions."

What is our primary use case?

We use this solution for manual API testing, which we call penetration testing. Postman provides a user friendly interface that can be used by non-technical team members. 

What is most valuable?

It is easy and simple to use and install. It is compatible with Linux, Mac or Windows. Postman is a great solution and resource for those who are new to technical platforms in terms of API development and testing. Postman is an open source solution and so is an affordable resource for those wanting to learn. 

What needs improvement?

I would like to have a code snippet where I can write a code and for the responses of the endpoints to be validated using my custom business conditions. In certain scenarios, we want to have custom business scenarios and not generic ones. 

We would like to have a code interpreter in Postman and also for automation to be less complex. My team want various complex automations using APIs depending upon their complex business conditions but automation using Postman is limited.

The UI of Postman could be enhanced by adding a proper panel or code. 

For how long have I used the solution?

I have been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution but user rights can be complicated and cause disruptions. 

What do I think about the scalability of the solution?

This is a scalable solution but scaling it can be complex. 

How are customer service and support?

For support, we use the open communities and documentation provided.

How was the initial setup?

The initial setup is very straightforward.

What's my experience with pricing, setup cost, and licensing?

This is an open source solution.

Which other solutions did I evaluate?

I have previously worked in the airline industry and used ReadyAPI. This is a licensed product and was used to ensure GDPR requirements and data privacy policy requirements were met. This solution costs approximately 800 Euros. Postman, on the other hand, is free as it is an open source solution. 

Running test cases using Postman is not as easy as with ReadyAPI. 

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: January 2025
Buyer's Guide
Download our free Postman Report and get advice and tips from experienced pros sharing their opinions.