Postman is an API regression suite, and we design different workflow center processes. We maintain the Postman tool and add JavaScript applications. Since it is not that robust, like ReadyAPI, we have to write many scripts to support it.
Senior Automation Engineer at a tech vendor with 10,001+ employees
An appealing solution for API regression but needs more advanced data-driven testing
Pros and Cons
- "Postman is open-source and free to use."
- "Postman needs more advanced data-driven testing."
What is our primary use case?
What is most valuable?
The UI is good. It's appealing and free, and everyone can use it.
What needs improvement?
Postman needs more advanced data-driven testing. We have to provide the data filter in runtime only. It's not like software, and we can add different data sources. That feature is not in Postman yet.
For how long have I used the solution?
We have been using Postman for one year.
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Postman
January 2025
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What do I think about the stability of the solution?
It is not that stable because the bigger the APIs, the higher the chance of crashes. Also, it takes up a lot of RAM and system memory, so it is not that reliable.
What do I think about the scalability of the solution?
It is scalable, but it takes up a lot of resources. We have 40 users using Postman, mostly from the dev, automation and manual test teams. We use the solution weekly.
How are customer service and support?
Postman has a support center, but they are not responsive. Many issues are still pending. I rate the technical support a six out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
You complete some setup processes for an application and have to provide the URL. It is not a complex setup. With a bit of understanding of API, it can be set up. I rate the setup an eight out of ten. There is a dedicated framework team for maintenance comprising about six people. Maintenance is required every three months.
What's my experience with pricing, setup cost, and licensing?
Postman is open-source and free to use. I believe there is a corporate license they add to make it more robust and fast, but everyone mostly uses the free version.
What other advice do I have?
I rate this solution a seven out of ten. You can use Postman if you are a beginner or trying to learn API. Small-scale organizations can also use it because it does not need any license.
Postman is gaining pace because it supports the Google Chrome compatibility rate and plugin support. It is easy to set it up for the testing team. It is a good tool, but it still needs improvement for a scalable API tool.
Regarding advice, there are some secure APIs in different organizations, so it's better to get approval from your manager or architect so that APIs are not exposed. Also, it is important to be cautious about the organization's sensitive data before implementing Postman.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Director Web Technologies at Thapovan Info Systems Inc.
Easy to set up, and the Workspace is very helpful for working from different locations
Pros and Cons
- "The most valuable feature of this solution is Collections."
- "I have display issues in my Windows that need to be fixed."
What is most valuable?
The most valuable feature of this solution is Collections. It perfectly suits a microservice factor.
The workspace is very useful. You can save configurations in their cloud so that you can access them from home, or at the office because you log in to the same account. You don't have to recreate them.
What needs improvement?
I have display issues in my Windows that need to be fixed.
For how long have I used the solution?
I have been using this solution for more than a year.
What do I think about the stability of the solution?
This is a stable solution. It's perfect.
What do I think about the scalability of the solution?
We have between fifty and sixty employees who are all using this solution. We do not have plans to increase usage at this time.
How are customer service and technical support?
I have not yet needed technical support for this solution.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial setup of this solution is simple and pretty much straightforward.
I can just open up a tab and use it.
What about the implementation team?
We have perhaps ten people who maintain this solution
What's my experience with pricing, setup cost, and licensing?
We are currently using the free version, but we have plans to buy a license.
Which other solutions did I evaluate?
I tried another solution but it was incompatible.
What other advice do I have?
I'm perfectly happy with this solution and I'm really enjoying it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Postman
January 2025
Learn what your peers think about Postman. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Senior Salesforce Consultant
Has a straightforward UI and detects specific errors efficiently
Pros and Cons
- "The solution has helped us very well in testing endpoint URLs."
- "They should integrate the solution with one of the CRM solutions."
What is our primary use case?
We use the solution for API testing purposes.
How has it helped my organization?
The solution has helped us very well in testing endpoint URLs.
What is most valuable?
The solution's most valuable features are straightforward UI and the ability to identify specific errors.
What needs improvement?
They should integrate the solution with Salesforce.
For how long have I used the solution?
We have been using the solution for one and a half years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The solution is scalable for testing purposes. We plan to increase its usage further.
How was the initial setup?
The solution's initial setup process is pretty simple.
What was our ROI?
The solution has generated ROI for our organization.
What other advice do I have?
The solution has all the essential features. I recommend it to others and rate it as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at a energy/utilities company with 51-200 employees
A user-friendly API client with a useful automation feature
Pros and Cons
- "I like that it is very easy to use. I also like the automation feature."
- "It would be better if we could integrate programming languages like .NET, Java, and JavaScript. It could also be more user-friendly."
What is our primary use case?
I use Postman for API testing. I use this solution for UI or automation purposes.
What is most valuable?
I like that it is very easy to use. I also like the automation feature.
What needs improvement?
It would be better if we could integrate programming languages like .NET, Java, and JavaScript. It could also be more user-friendly.
For how long have I used the solution?
I have been using Postman for three to four months.
What do I think about the stability of the solution?
Postman is a stable product.
What do I think about the scalability of the solution?
Postman is a scalable product. We have two or three users using Postman in our organization.
How was the initial setup?
The initial setup is straightforward because we are IT professionals.
On a scale from one to five, I would give the initial setup a 5.
What's my experience with pricing, setup cost, and licensing?
I am using the free option.
Which other solutions did I evaluate?
ReadyAPI is very good, but you have to pay for it. Postman has a free option, and that is why I am using it. ReadyAPI is more user-friendly. For example, its features elaborate on what happened. You can right-click on the thing and add the features. In Postman, we have to find things from the inside and then get it into the project. The main difference with Postman is the ability to connect with different application tools integrated with Jira and database connectivity.
What other advice do I have?
On a scale from one to ten, I would give Postman a nine.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test Engineer at Innoppl
Simple setup and scalable
Pros and Cons
- "One of the most valuable aspects of Postman is scalability. We can scale the collection and for the multiple repositories of the collections."
- "We do the implementation of Postman and give support. We had to use two engineers for the implementation, one senior and one junior for the process."
What is our primary use case?
The main reason we are using Postman is for checking and validating the API whether it works fine or not. When they send a request, we will receive the response with a successful code or we will be monitoring the code number for the latest number record.
For how long have I used the solution?
I have been using Postman for six to eight months.
What do I think about the scalability of the solution?
One of the most valuable aspects of Postman is scalability. We can scale the collection and for the multiple repositories of the collections.
How are customer service and support?
We have not used technical support from Postman.
Which solution did I use previously and why did I switch?
I have used Apache JMeter previously.
How was the initial setup?
The initial setup of Postman is easy.
What about the implementation team?
We do the implementation of Postman and give support. We had to use two engineers for the implementation, one senior and one junior for the process.
What other advice do I have?
I rate Postman a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Test lead at Percik Consulting
Helps with API testing
Pros and Cons
- "The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing."
- "I would like to see more integrations with other platforms."
What is our primary use case?
I use the tool to test the APIs that are developed.
What is most valuable?
The developers put the API in a common workspace which is a nice feature. It makes things much easier and faster to start testing.
What needs improvement?
I would like to see more integrations with other platforms.
For how long have I used the solution?
I have been working with the product for five years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
My company has 100 users for the product.
How was the initial setup?
The tool's setup is straightforward and took less than an hour to complete.
What other advice do I have?
I would rate the product an eight out of ten. The product's user interface is better than others.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Lead Developer at Mayora Infotech
Useful testing, reliable, and easy implementation
Pros and Cons
- "The most valuable feature of Postman is the verification and testing of APIs."
- "I rate the support for Postman a four out of five."
What is our primary use case?
We are using Postman to verify and test APIs.
How has it helped my organization?
The solution has helped us make better APIs. The solution is able to provide us with error reports if there are problems with the APIs. This has saved our developers time.
What is most valuable?
The most valuable feature of Postman is the verification and testing of APIs.
What needs improvement?
Postman could improve the saving date capabilities.
For how long have I used the solution?
I have been using Postman for approximately five years.
What do I think about the stability of the solution?
The stability of Postman is good.
What do I think about the scalability of the solution?
The solution is scalable.
All the developers in my company are using this solution.
How are customer service and support?
I rate the support for Postman a four out of five.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Swagger. I would recommend Swagger for the backend developers. The APIs only need to be set up once, then Swagger generates the document for all of them. In Postman the APIs need to be set up manually.
How was the initial setup?
The initial setup of Postman is straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Postman a four out of five.
Which other solutions did I evaluate?
We evaluated other options before we choose Postman.
What other advice do I have?
I rate Postman a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Automation Tester at HSBC Software Development
Automation solution that is stable, scalable and offers an easy to use Chrome extension
Pros and Cons
- "The initial setup of this solution is straightforward. Postman can be used as an extension in Google Chrome for those who do not wish to install it directly. Deployment took an hour and a half."
- "We have previously used Tosca which allowed us to verify information using authentications. It would be useful if this was also possible using Postman. In a future release, Postman should connect to DB."
What is our primary use case?
We use this solution to create multiple automations for a number of different users.
What needs improvement?
We have previously used Tosca which allowed us to verify information using authentications. It would be useful if this was also possible using Postman. In a future release, Postman should connect to DB.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup of this solution is straightforward. Postman can be used as an extension in Google Chrome for those who do not wish to install it directly. Deployment took an hour and a half.
What other advice do I have?
This is a fairly good tool and I would recommend it to others.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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