The solution is used for multi-cloud and remote access for workers. On top of that is the CASB use case. We are going for zero-trust. If you want to implement zero-trust, this approach is very successful.
Regional Technical Manager at Nestingtech
Great connectivity and security with and easy initial setup
Pros and Cons
- "The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
- "I'd like to see them move more towards CASB."
What is our primary use case?
What is most valuable?
The mix between the normal gateway of my firewall and the other branches or the head office firewall is great. The gateway is available on the cloud which allows you to gain access from anywhere and still connect to your home gateway.
Also, if I want to access a resource on the cloud, it can be accessed from the nearest EU tower data center right from London, not from here where I am.
Its connectivity and security are great.
The initial setup is easy.
What needs improvement?
I'm happy with it as it is. Maybe they could introduce some new features that make things easier. That said, for me, I didn't find it lacking in any major way. It gives me all that I really need.
I'd like to see them move more towards CASB.
The solution does do a lot of frequent updating.
For how long have I used the solution?
I've used the solution for about two years now. Since they started, I've been using it.
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What do I think about the stability of the solution?
The solution is both stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We mostly deal with medium and large-sized organizations, specifically in retail and multi-national branches. It works well and can scale to meet the needs of businesses of that size.
It should scale well. We don't have a large implementation - which I would consider as 100 branches or more. Until now, we've been able to handle 35 to 36 branches without issue. It should scale. I haven't had issues yet in this regard.
How are customer service and support?
Palo Alto support is good. We are an old Palo Alto partner. We're not a customer, however, instead, we have our own setup with Palo Alto. It's not a limitation. They're good. Technical support has been amazing for us.
Which solution did I use previously and why did I switch?
I have used both Prisma SD-WAN and Juniper Contrail SD-WAN.
How was the initial setup?
We found the initial setup to be very simple and straightforward. it wasn't overly complex or difficult.
That said, it depends on how many sites it allows and what the complications related to that might be. If your setup is not ready, and you need to work on it, normalize it, and baseline it, it could take longer. That's it.
For us, for 20 sites, it took us two days to complete with just one resource.
In terms of maintenance, we receive the updates automatically. This is scheduled for the weekends. It's non-disruptive. The updates are frequent. They happen frequently and mostly on the firewall, or the ION itself.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive. Its competitor, Zscaler, is far less expensive. It's half the price. I haven't however, tried it to compare them.
It's sort of like iPhone versus Android. They are both phones, yes, however, I don't care about the money, I care about the product. I'll choose an iPhone even if it is more expensive due to the fact that I love the experience I get from Apple. The same is true with Prisma. It's not cheap, however, I really appreciate the service they offer.
There are different ways they can deliver their services, and these have different costs associated. There's Prisma Access, Prisma SaaS, and Prisma Cloud.
What other advice do I have?
We are a Palo Alto partner.
We are a system integrator and not a customer. We're selling to customers right now.
We are using the solution with a SASE subscription, Prisma Access.
I've used both on-premises and cloud deployments.
I'd recommend the solution to the users and companies. It comes with all the security and the good direct point to the cloud application as well.
I would rate the solution at a ten out of ten. It's a really great product.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Manager at a renewables & environment company with 201-500 employees
An inuitive solution that helps to easily navigate between the menus
Pros and Cons
- "Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
- "The tool needs to work on price and complexity."
What is most valuable?
Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly.
What needs improvement?
The tool needs to work on price and complexity.
For how long have I used the solution?
I have been working with the product for about two weeks.
What other advice do I have?
I rate the product a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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