

Steelhead and Prisma SD-WAN are two competitive solutions in the SD-WAN market. Prisma SD-WAN is often viewed as a superior product due to its comprehensive features, suggesting it is worth the investment.
Features: Steelhead users value its WAN optimization capabilities, enhancing network performance and reducing latency. Other key features include straightforward deployment and customer service. On the other hand, Prisma SD-WAN offers a broader feature set, including advanced security integrations, simplified management, and robust versatility.
Room for Improvement: Steelhead users note the need for improved scalability and enhanced security features. Users also feel the product could benefit from better updates. Prisma SD-WAN users suggest the product could use a more intuitive management system, more detailed documentation, and simplified configuration processes.
Ease of Deployment and Customer Service: Steelhead is appreciated for its straightforward deployment process and responsive customer service. Prisma SD-WAN, while praised for support, has a slightly more complex deployment process due to its wide range of features.
Pricing and ROI: Steelhead is favored for its cost-effectiveness and quicker ROI due to lower setup costs. Prisma SD-WAN, though more expensive initially, is seen as a long-term investment with higher ROI due to its advanced features and capabilities.
Prisma SD-WAN helps reduce network costs.
Without Steelhead, we would have spent much more on bandwidth costs.
They respond promptly and are good at finding issues.
I would rate the support at minimum eight plus.
Since we are at a premium level, customer service is rated at eight or 8.9 out of ten.
Steelhead's support is generally good for typical issues yet can be time-consuming during complex problem-solving across teams, particularly for Active Directory integration.
I have no issues with technical support from Riverbed.
Riverbed's customer service and technical support would be rated an eight.
Everything is managed by the service provider, Palo Alto Networks, allowing me to manage my infrastructure without overheads or extra costs to adapt the management infrastructure to the actual needs of the field.
I rate it a ten out of ten since we can easily scale by just paying for additional licenses as needed.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
If a customer has 1 GB traffic, they will only be able to utilize 600 MB of traffic with Steelhead.
It allows us to maximize use from our MPLS providers by handling traffic efficiently across phased deployments.
Stability is high, I rate it 9.8 out of ten.
Prisma SD-WAN is an absolutely stable solution.
Our engineers make the system appear stable through effective management.
It's quite stable and provides all necessary alerts if something is wrong.
For instance, even if there is a power failure, Riverbed still works.
Steelhead helps significantly with large data transfers.
Scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.
If there were an option to extend management to other firewalls, users could perform staggered migrations.
It would be beneficial if the solution integrated the SD-WAN features of Prisma SD-WAN with the security features of Palo Alto's next-generation firewalls.
Steelhead is very expensive, and the vendor should work on handling Oracle type of traffic better.
It would help if Riverbed could prevent such drastic impacts during updates.
It could still be useful in places with satellite communications, such as the south of Chile, or in the mining industry.
The solution is not cost-effective for smaller environments and is more suitable for medium to large companies.
The price for Prisma is a bit high.
The product could be a bit cheaper for the services it provides.
Buying the hardware initially is costly, but yearly maintenance and licenses are not as expensive.
Steelhead is considered an expensive solution in our country.
By reducing the need for expensive internet connections, Prisma SD-WAN allows customers to achieve cost savings.
Prisma is a mature platform in terms of security.
The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls.
Functions like acting as an NTP server, DNS, DHCP, and auto-optimization mode enhance efficiency.
My actual traffic is around 2 GB, but I purchased a link from the ISP for only around 700 to 800 MB. All the prices that need to be paid monthly to the ISP are saved, which is a significant saving for my company after using Riverbed.
Steelhead's most valuable feature is its ability to hash and send only the important parts of the information, avoiding the resending of data.
| Product | Mindshare (%) |
|---|---|
| Prisma SD-WAN | 6.3% |
| Steelhead | 2.1% |
| Other | 91.6% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 7 |
| Large Enterprise | 14 |
Prisma SD-WAN offers centralized management, dynamic routing, and security integration with Palo Alto. It's intuitive for troubleshooting and cost-effective compared to Cisco Viptela, making it suitable for complex organizations needing comprehensive network management.
Prisma SD-WAN stands out with its seamless integration capabilities, enabling efficient application-aware traffic management. Centralized management simplifies operations, while intuitive interfaces enhance deployment and troubleshooting. With features like Zero Touch Provisioning and failover support, it ensures network continuity and remote access resilience. Despite its strengths, users call for improvement in bypass ports, initial setup, and documentation. Pricing strategies and integration with Prisma Access require attention, alongside enhancing transition flexibility and scalability, to maintain competitive edge.
What are Prisma SD-WAN's key features?In industries with extensive site connectivity needs, Prisma SD-WAN is used for connecting multiple sites, improving remote office connectivity, and replacing MPLS lines with cost-effective internet links. Organizations benefit from secure cloud integration and centralized management, facilitating communication between branches and data centers.
Steelhead is designed to optimize WAN performance by reducing data load and enhancing network efficiency. It utilizes advanced data compression and caching techniques to improve speeds and manage bandwidth, crucial for cost reduction.
Steelhead offers enhancements in data throughput and network optimization with its ability to improve TCP and WAN efficiency. Organizations benefit from scalable data referencing and adaptive transfer schemes that simulate LAN-like speeds over WAN. Its monitoring features provide insights into network dynamics, although potential improvements are noted in areas like QoS configuration and handling encrypted traffic. Users also recognize challenges in upgrading, GUI design, and monitoring tools.
What are Steelhead's key features?Steelhead is widely used in industries like banking and distribution for optimizing traffic between data centers and ensuring efficient branch connectivity. It addresses latency problems, boosts application performance, and helps reduce data traffic. In environments with limited bandwidth, its features ensure critical data is prioritized, creating significant cost savings.
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