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Prisma SD-WAN vs Steelhead comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Prisma SD-WAN
Ranking in WAN Edge
4th
Average Rating
8.8
Number of Reviews
18
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (4th), Secure Access Service Edge (SASE) (7th)
Steelhead
Ranking in WAN Edge
13th
Average Rating
8.2
Number of Reviews
23
Ranking in other categories
WAN Optimization (3rd)
 

Mindshare comparison

As of November 2024, in the WAN Edge category, the mindshare of Prisma SD-WAN is 5.6%, up from 4.3% compared to the previous year. The mindshare of Steelhead is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
WAN Edge
 

Featured Reviews

Imran Taiyeb Ali - PeerSpot reviewer
Nov 13, 2023
A stable tool that offers a good uptime and ensures a return on investment
There are some small issues in Prisma SD-WAN's area related to bypass pair or couple ports related to redundancy. Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default. Prisma SD-WAN has some minor issues in its physical port, especially in bypass pair or couple ports. Bypass pair or couple ports are not abnormal ports. It is just that the aforementioned ports behave differently. If Prisma SD-WAN can fix bypass pair or couple ports and make them robust enough to work after the initial setup in the first attempt, then it can save a lot of time. The physical device's bypass pair or couple ports generally have issues.
Chaudhary Muhammad Moez Manzar - PeerSpot reviewer
Nov 17, 2023
Exceptionally stable and reliable but costly
I have had hands-on experience with the initial setup of Steelhead, particularly in deploying it for a banking system in Pakistan. The deployment involved two cities, Karachi and Larkana, with around sixteen to eighteen branches. To start, we needed licenses for both Steelhead devices, crucial for optimizing traffic. Understanding the volume of traffic between the nodes is essential. For instance, if there is a 1 GB traffic requirement, we need to select a license capable of optimizing that volume. While the claim is that Steelhead can optimize up to 90%, we typically set realistic expectations, aiming for 60-70% optimization. Choosing the right device, analyzing its processing capabilities, ensuring hardware compatibility with the selected license, and understanding the specific requirements are key aspects of the setup process. The initial installation of Steelhead is more about careful planning than complex configuration. The trickiest part is deciding on the right device, box, and license. Figuring out which box suits the purpose and which license can handle the expected traffic volume is crucial. Once that is sorted, the configuration itself is relatively straightforward, mostly done through a user-friendly GUI. The key for engineers is understanding how to analyze the graphs and reports. During deployment, the focus shifts to selecting the appropriate box, software version, and license. The reports become essential for ongoing optimization. The full installation of Steelhead typically takes around one day. However, I usually monitor the system for about a week after deployment to gather mature data and generate comprehensive reports. The deployment of Steelhead is a team effort, not a solo task. Typically, it involves a presales person and a technician, especially if we are setting up in a data center. The infrastructure management and operations team, including system, network, and software teams, are also part of the process. In total, around nine to ten people might be involved, depending on the specific needs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides efficient stability, security, and reliability features."
"The product's initial setup phase is straightforward."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The dynamic routing in Prisma SD-WAN is high-speed and valuable because it quickly adjusts, so users do not realize the link is down."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"TCP optimization... caches a particular TCP connection and the next time a user uses that connection he will reach the destination easily."
"I find the most valuable to be the compression and exchange replication."
"The compression of Riverbed is very powerful. It can also handle large quantities of traffic."
"One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users."
"The most valuable feature of Steelhead is its optimization capabilities."
"The connectivity to speed is the valuable feature."
"It is very easy to install the solution."
"SteelHead works from the application. I use it to optimize traffic from Amazon. It is mainly used for customers who need to increase the traffic to 33K. For other users, it has been more of an operation."
 

Cons

"They could add more advanced security features to the product."
"The tool needs to work on price and complexity."
"The pricing model could be improved to make it more affordable for smaller companies."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"The only con is the pricing because it's more premium."
"Application response time and network performance could be improved."
"If we load a primary firewall, the secondary firewall usually handles all the active connections, but in Riverbed, this isn't the case. We lose all the active connections at the moment of failure."
"They should include a network switch in a future release."
"The application response time of the solution can be improved."
"Steelhead's handling of encrypted traffic could be improved because it requires some complex configuration to optimize encrypted traffic, especially when working with Microsoft protocols for mail servers and VPN services"
"One area for improvement is related to monitoring and visibility."
"The product needs improvement in its integration with SDN."
"I would like to see improvement in the solution’s configuration and protocol aspects. We have got some configurations that are not set. I would also like to simplify the call detection of some protocols."
 

Pricing and Cost Advice

"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"Prisma SD-WAN is a pretty expensive solution."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"It is more expensive than Fortinet."
"The solution is expensive and the service contacts are costly too. The cost of the device makes the value proposition borderline acceptable for us. The service contract fees we pay is approximately $30,000 annually."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Computer Software Company
23%
Manufacturing Company
13%
Government
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Prisma SD-WAN?
The product's initial setup phase is straightforward.
What is your experience regarding pricing and costs for Prisma SD-WAN?
Pricing can be an issue. Some customers may find it unaffordable due to their budget constraints.
What needs improvement with Prisma SD-WAN?
The pricing model could be improved to make it more affordable for smaller companies.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize our workflow, improving performance for end-users.
What is your primary use case for Riverbed Steelhead?
The tool is useful as an optimization tool, especially in scenarios with limited bandwidth, like intra-connecting sites. It optimizes WAN traffic so that critical traffic gets priority and is optim...
 

Also Known As

CloudGenix
RIverbed Steelhead
 

Learn More

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Overview

 

Sample Customers

Open Networking User Group, Columbia Sportswear Company, Coca Cola
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Find out what your peers are saying about Prisma SD-WAN vs. Steelhead and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.