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Juniper Session Smart Router vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
587
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
14th
Average Rating
8.4
Reviews Sentiment
4.2
Number of Reviews
5
Ranking in other categories
Routers (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
WAN Edge (5th), Secure Access Service Edge (SASE) (9th)
 

Mindshare comparison

As of March 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 12.3%, down from 20.0% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.4%, down from 3.0% compared to the previous year. The mindshare of Prisma SD-WAN is 5.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate12.3%
Prisma SD-WAN5.7%
Juniper Session Smart Router2.4%
Other79.6%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Real-time visibility has strengthened network control and supports long-term enterprise use
Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way. Otherwise, functionality-wise, I feel it is perfect. It is way high and expensive; that is why most of my clients on the lower end, I cannot suggest Juniper. It is too pricey. Of late, I am seeing them changing the interface; the UI is changing, and that is a good thing. But still, I feel you can standardize the syntax to be in line with the rest of them.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is useful for protecting and segregating the internal networks from the internet. Most of our customers also use the FortiGate client to connect to their offices by using the VPN client, and of course, they usually activate the antivirus, deep inspection, and intrusion prevention services. They are also using it for web filtering and implementing various policies dealing with forwardings, NAT, etc."
"The technical support is good."
"The best feature of Fortinet FortiGate is the IPS or IDS implementation. I appreciate most the agility or the flexibility to create hashes to block incoming threats, and I can integrate with third-party threat intelligence with our FortiGate."
"The solution is extremely reliable."
"Fortinet FortiGate has it all."
"Good performance, stability, and virtual domain ability."
"Fortinet FortiGate is stable; I am told that Fortinet FortiGate is one of the best solutions available, and I believe it."
"Fortinet offers the latest versions to cater to the needs of enterprises."
"Customer service is very prompt."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"The solution is especially Session's smart, application-aware, AI-based."
"They provided us with a customized product according to our requirements."
"For telecom companies, I think zero-trust segmentation is the way to go because if you allow anything that you do not understand, then it becomes a problem."
"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"The product's initial setup phase is straightforward."
"The biggest benefit for us is that we've seen a reduction in incidents."
"The implementation of the solution is easy."
"Overall, I would rate Prisma SD-WAN an eight out of ten."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"Centralized management improves network visibility because if I want to configure multiple branches and firewalls, it could be quite complicated, but when I have the centralized system, it's easier for users to access branches and manage all the firewalls in the branches."
 

Cons

"With the standard support subscription, if the device goes down, the customer has to first ship the box, and then Fortinet sends the replacement. With the higher support, the customer has to ship the device after they have the replacement. It would be better for customers to get immediate replacements even with a standard subscription."
"Monitoring and reporting could be better."
"Areas of improvement for Fortinet FortiGate include the need for more training and certification, especially when dealing with distributors globally, which presents challenges in product availability and delivery timelines."
"They should offer special pricing to premium partners and customers."
"It could use better throughput on some of the smaller boxes for the branch offices."
"I mostly do administration, and I found Cisco to be the hardest major firewall manufacturer to deal with, with Fortinet FortiGate being the second hardest for me."
"Fortinet Fortigate could benefit by simplifying some of their processes."
"One of the weaknesses of the solution is something we noticed, especially after comparing the tool with SD-WAN features, since, unfortunately, in a massive scale size environment, the solution is not good. I"
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Juniper Session Smart Router could be better in terms of software performance."
"Regarding improvement, we still need to see what it can do."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"I'd like to see them move more towards CASB."
"The setup isn't completely straightforward, but it's manageable when you have proper knowledge."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."
"The tool needs to work on price and complexity."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"If Palo Alto could open the platform to manage other SD-WANs, it would be beneficial."
 

Pricing and Cost Advice

"The product pricing is reasonable."
"The pricing is perfect."
"If you are looking for a quality product, it will come at a higher price. Expecting them to be significantly cheaper is unrealistic. In terms of pricing, it is a bit costly. However, the functionality and support offered are worth it."
"The product is expensive compared to one of its competitors."
"Easy to understand licensing requirements."
"The pricing is better compared to other solutions like Check Point, Arista, or Cisco."
"It's one of the more expensive brands. The 100 series costs around $4,000. They are similar in pricing to what you might get from Cisco solutions and probably other similar ones. They're not more expensive than other similar solutions, but they're certainly not cheaper either."
"Fortinet's pricing is more straightforward than other solutions. If Fortinet doesn't stick out when you're searching for a solution, you are a glutton for punishment. You only need to know two things when purchasing a Fortinet solution: your total bandwidth and bandwidth at the site. You need to estimate the future bandwidth with other solutions if your customer plans to upgrade."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is more expensive than Fortinet."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"Prisma SD-WAN is a pretty expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
20%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business360
Midsize Enterprise135
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Juniper Session Smart Router?
I did not find any problem with Juniper. Regarding improvement, we still need to see what it can do.
What is your primary use case for Juniper Session Smart Router?
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated throug...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Revation Systems
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Juniper Session Smart Router vs. Prisma SD-WAN and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.