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Juniper Session Smart Router vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
589
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
14th
Average Rating
8.4
Reviews Sentiment
4.6
Number of Reviews
6
Ranking in other categories
Routers (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
WAN Edge (4th), Secure Access Service Edge (SASE) (9th)
 

Mindshare comparison

As of April 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 11.1%, down from 20.3% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.2%, down from 2.8% compared to the previous year. The mindshare of Prisma SD-WAN is 5.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate11.1%
Prisma SD-WAN5.7%
Juniper Session Smart Router2.2%
Other81.0%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Real-time visibility has strengthened network control and supports long-term enterprise use
Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way. Otherwise, functionality-wise, I feel it is perfect. It is way high and expensive; that is why most of my clients on the lower end, I cannot suggest Juniper. It is too pricey. Of late, I am seeing them changing the interface; the UI is changing, and that is a good thing. But still, I feel you can standardize the syntax to be in line with the rest of them.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The firewall and VPN features are the most valuable in protecting our customers' networks."
"One of the things I like best is the ease of configuration."
"Routing and reporting are two areas where the product has an added advantage compared to any other product."
"I find Fortinet FortiGate to be quite stable, as I have never heard of any issues where they broke or malfunctioned; they are always working."
"Fortinet FortiGate provides superior protection compared to other firewalls, with high processing capabilities."
"Fortinet FortiGate is the best option on the market when it comes to firewalls."
"LinkGreat firewall capabilities"
"I appreciate FortiGate for its reliable, powerful, and flexible setups."
"The best feature is the easiest way to deploy configuration and also back up them, and also to roll back quickly if there's an incident."
"They provided us with a customized product according to our requirements."
"Because we are talking directly to engineers in the US, the support is usually the best you can possibly get."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"Customer service is very prompt."
"For telecom companies, I think zero-trust segmentation is the way to go because if you allow anything that you do not understand, then it becomes a problem."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"The solution is especially Session's smart, application-aware, AI-based."
"The security offered by the solution is pretty good."
"The AI ops feature streamlines revisions and automates compliance."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"The solution allows our network to be self-healing in the event of a loss of connectivity between different locations."
"The solution has saved us about 50% of our costs, and moving from a legacy Layer 3 WAN to Prisma SD-WAN has resulted in a reduction in outages."
"The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls."
"If you want to implement zero-trust, this approach is very successful."
"Prisma SD-WAN provides security when remote users want to access an application or internal server."
 

Cons

"The Web-filter in this solution is not very good."
"For improving sectors, they need to focus on technical support and work on the technical part."
"The product does need better support in the cloud environment. It's not exactly cloud-native right now."
"In some cases, its initial setup could be hard for customers."
"The ease of use could be improved."
"The one concern I have with Fortinet FortiGate is the firmware versions, which often have many bugs when upgraded, leading us to revert back to older versions multiple times in my lifecycle."
"We were not getting proper support from Fortinet. That's the reason we had to phase out FortiGate."
"It would be better if they had a dashboard where we could see what attacks were happening. It would be good to see who's trying to get into our network."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Regarding improvement, we still need to see what it can do."
"I found some weaknesses on their hardware. They are sometimes breaking very often."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"Juniper Session Smart Router could be better in terms of software performance."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"The only con is the pricing because it's more premium."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"The solution is expensive. Its competitor, Zscaler, is far less expensive."
"In some areas, compared to other SD-WANs, Prisma SD-WAN has fewer features."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"Prisma SD-WAN can be built on top of a couple of hardware platforms, including the Palo Alto Next-Generation Firewall or the CloudGenix infrastructure."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
 

Pricing and Cost Advice

"The beauty is the price performance ratio is great with FortiGate. It provides all the features we needed and the price is comparable with others' firewalls. The price is quite competitive with the firewalls with similar features."
"Fortigate's pricing is competitive."
"The price of FortiGate is reasonable as I plan to buy new switches. The initial gadgets are already booted, and the pricing seems normal on the market. As for additional costs, I haven't subscribed to many extra features, so I'm only using what I need. Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us."
"On a scale of one being cheap and ten being expensive, I rate the tool's price as an eight."
"We have the full version of Fortinet FortiGate and we are on a three-year contract with a commitment of five years."
"The solution's pricing is competitive."
"The price of FortiGate support is too expensive."
"The product is not very expensive."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"Prisma SD-WAN is a pretty expensive solution."
"It is more expensive than Fortinet."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Manufacturing Company
21%
Comms Service Provider
11%
Computer Software Company
7%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
9%
Construction Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business365
Midsize Enterprise135
Large Enterprise191
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Juniper Session Smart Router?
Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documenta...
What is your primary use case for Juniper Session Smart Router?
I have not tested Sophos on a larger scale, as I use Sophos in a very office environment and Juniper in telecom. Beca...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Revation Systems
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Juniper Session Smart Router vs. Prisma SD-WAN and other solutions. Updated: March 2026.
886,349 professionals have used our research since 2012.