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Juniper Session Smart Router vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
587
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
14th
Average Rating
8.6
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
Routers (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
WAN Edge (5th), Secure Access Service Edge (SASE) (9th)
 

Mindshare comparison

As of March 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 12.3%, down from 20.0% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.4%, down from 3.0% compared to the previous year. The mindshare of Prisma SD-WAN is 5.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate12.3%
Prisma SD-WAN5.7%
Juniper Session Smart Router2.4%
Other79.6%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
SRI GANESH  PHANIYAPPA - PeerSpot reviewer
Sub Divisional Engineer NOC Bangalore at Bharat Sanchar Nigam Limited
Delivered tailored features and meets requirements effectively
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated through the access network to this BNG, Uniphore BNG. From there, they are managed Everything has been fine. Although we did not explore much about the solution, they provided us with a…
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Fortinet FortiGate, we improved security significantly."
"The most valuable features of Fortinet FortiGate IPS are firewall and filtering."
"The IPS is good. It protect my network from attackers."
"Fortinet FortiGate offers several valuable features, particularly as an interface-based solution. Its design makes it easy to understand both incoming and outgoing network traffic through its interface."
"The impact of SD-WAN on my network performance is clear, and if we speak about Fortinet Unified SASE, it is effective for me."
"The solution is very user friendly. The user interface in particular is quite nice."
"The most valuable aspects of FortiGate NGFW are its top-notch reputation in peer reviews, user-friendly interface, and excellent support."
"The performance is very good and the solution is simple to manage."
"Customer service is very prompt."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"They provided us with a customized product according to our requirements."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"The solution is especially Session's smart, application-aware, AI-based."
"Prisma SD-WAN offers capabilities such as path selection based on Layer 7 attributes and application quality of service at the application level."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"The most valuable feature is the single pane of glass, especially since we have Palo Alto firewalls."
"The solution's most valuable feature is the visibility of the logs."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The AI ops feature streamlines revisions and automates compliance."
"Centralized management improves network visibility because if I want to configure multiple branches and firewalls, it could be quite complicated, but when I have the centralized system, it's easier for users to access branches and manage all the firewalls in the branches."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
 

Cons

"Support could be improved."
"I would like to see more advanced developments of a wireless controller in the future."
"I would like to be able to see more log details."
"It would be helpful to have a better tool for migrating all policy rules using an automatic script."
"The cloud management and automation capability could be improved."
"Improvements for Fortinet FortiGate could be made by making it easier to implement on networks and simpler to add users and accounts that utilize this solution. That's basically the only challenge that I see."
"Some features in Fortinet FortiGate need improvement as we discover when calling support that certain actions must be done from the command line."
"The software is a bit expensive to renew."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"Juniper Session Smart Router could be better in terms of software performance."
"Regarding improvement, we still need to see what it can do."
"The setup isn't completely straightforward, but it's manageable when you have proper knowledge."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives."
"Accessibility could be improved. Any new person attempting to access Prisma will have difficulty. It doesn't have CLI available."
"The tool needs to work on price and complexity."
"The only con is the pricing because it's more premium."
 

Pricing and Cost Advice

"While Fortinet FortiGate has a higher price point compared to Sophos XG, its user-friendly interface justifies the cost."
"Here in Brazil, we're going through difficult economic times and the tax on the dollar is high. All the solutions from minor competitors are growing in the market. The prices have come more competitive."
"Fortinet Secure SD-WAN delivered the lowest total cost of ownership (TCO) per Mbps among all other vendors."
"The licensing costs are very low."
"Fortinet FortiGate is expensive."
"Fortinet FortiGate IPS is cheaper than other solutions like Cisco or Check Point."
"The price of the license and warranty can be better because it is very expensive."
"We just pay a flat monthly fee to the vendor for the support."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"It is more expensive than Fortinet."
"Prisma SD-WAN is a pretty expensive solution."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
20%
Comms Service Provider
11%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business360
Midsize Enterprise135
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Juniper Session Smart Router?
I did not find any problem with Juniper. Regarding improvement, we still need to see what it can do.
What is your primary use case for Juniper Session Smart Router?
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated throug...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Revation Systems
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Juniper Session Smart Router vs. Prisma SD-WAN and other solutions. Updated: March 2026.
884,328 professionals have used our research since 2012.