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Juniper Session Smart Router vs Prisma SD-WAN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Software Defined WAN (SD-WAN) Solutions
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
587
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper Session Smart Router
Ranking in Software Defined WAN (SD-WAN) Solutions
14th
Average Rating
8.4
Reviews Sentiment
4.2
Number of Reviews
5
Ranking in other categories
Routers (6th)
Prisma SD-WAN
Ranking in Software Defined WAN (SD-WAN) Solutions
5th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
WAN Edge (5th), Secure Access Service Edge (SASE) (9th)
 

Mindshare comparison

As of March 2026, in the Software Defined WAN (SD-WAN) Solutions category, the mindshare of Fortinet FortiGate is 12.3%, down from 20.0% compared to the previous year. The mindshare of Juniper Session Smart Router is 2.4%, down from 3.0% compared to the previous year. The mindshare of Prisma SD-WAN is 5.7%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Software Defined WAN (SD-WAN) Solutions Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate12.3%
Prisma SD-WAN5.7%
Juniper Session Smart Router2.4%
Other79.6%
Software Defined WAN (SD-WAN) Solutions
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Real-time visibility has strengthened network control and supports long-term enterprise use
Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way. Otherwise, functionality-wise, I feel it is perfect. It is way high and expensive; that is why most of my clients on the lower end, I cannot suggest Juniper. It is too pricey. Of late, I am seeing them changing the interface; the UI is changing, and that is a good thing. But still, I feel you can standardize the syntax to be in line with the rest of them.
reviewer2706744 - PeerSpot reviewer
Cybersecurity Analyst at a government with 201-500 employees
Navigating documentation challenges leads to reduced incidents with strong setup
The areas that need improvement include documentation/customer support and cross-communication between the support teams. The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives. In terms of the Prisma SD-WAN security integrations, we have seen some benefits, but part of our difficulty is trying to get all of that information on what it does and set up properly. Because we've had issues in the past with getting devices set up properly, scalability is a significant concern for us due to the poor documentation that limits our ability to understand and utilize their system effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FortiGate SD-WAN facilitated a smooth transition for our customers between their two internet service providers, ensuring uninterrupted connectivity without any downtime."
"The SD-WAN feature of Fortinet FortiGate has been most impactful in maintaining our network's integrity."
"From the firewall perspective, the rules and policies are very sufficient and easy to use."
"ROI is exceptionally good."
"The most valuable features are that it is very simple to configure and to manage."
"The main reason why I purchased the particular unit was that it had good reviews and what other people were saying as far as its completeness and its leading capabilities in terms of endpoint security was very good."
"The most valuable features of Fortinet FortiGate are the different types of profiling. It has been the most effective for me. The WAF and the antivirus profile are the most effective in network protection."
"There are many features packed and significant flexibility from Fortinet FortiGate in being able to do numerous things."
"For telecom companies, I think zero-trust segmentation is the way to go because if you allow anything that you do not understand, then it becomes a problem."
"They provided us with a customized product according to our requirements."
"The solution is especially Session's smart, application-aware, AI-based."
"The most valuable feature of Juniper Session Smart Router is its unique SDR channel."
"As compared to the other major vendors in the SD-WAN market, such as VeloCloud, Cisco, and others, the tunnel-free and secure vector routing technology is its major USP, which gives plenty of room to discuss with the customer why IPSec from 1998 is a bit outdated."
"Customer service is very prompt."
"The biggest benefit for us is that we've seen a reduction in incidents."
"The product's initial setup phase is straightforward."
"Prisma SD-WAN is recommended due to its comprehensive capabilities."
"It is flexible to use the internet connection via local breakouts without going to data centers."
"The dynamic routing in Prisma SD-WAN is high-speed and valuable because it quickly adjusts, so users do not realize the link is down."
"The solution allows our network to be self-healing in the event of a loss of connectivity between different locations."
"The implementation of the solution is easy."
"Overall, I would rate Prisma SD-WAN an eight out of ten."
 

Cons

"Improvements could be made when companies expand and need better equipment and more licenses."
"There were situations of availability related to their switching solutions due to box errors."
"The firewall engine is not so strong as of now, in my opinion... My second concern is that, while they have Zero-day vulnerability and anti-malware features, the threat engine needs to be strengthened, its efficiency can be increased."
"The initial setup and configuration are not intuitive and require training."
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud."
"From a support perspective, I had more issues that I didn't think the person on my case handled the way I was expecting. We called them for a geolocation issue and we didn't get any proper assistance."
"The room for improvement is to have more flexibility on the virtual machines of their next-generation platforms."
"I would rate Fortinet support a six out of ten. The immediate response is not that good, particularly when raising a critical or P1 ticket; they lag in the immediate response."
"Regarding improvement, we still need to see what it can do."
"Juniper Session Smart Router could improve its documentation to become more competitive. It has very little documentation, and you have to rely mainly so much on support to do something, which I feel should not be that way."
"Juniper Session Smart Router could be better in terms of software performance."
"Juniper Session Smart Router can improve the integration for Wi-Fi devices and add additional Sassy deployments."
"The UI of the SSR conductor is the main part where improvements can be done. Today, for every configuration step, you have to do a series of clicks. What we are missing there are wizards. For example, I have two applications, and I want one application to be prioritized against the other. In such a case, a wizard for assigning policies to a service without configuring each step by hand would be very helpful. There should be an overhaul of the GUI of the conductor. The functionality they have got in the Mist portal should be baked into the conductor itself. It would be really great, but as we all know, that won't happen."
"The tool needs to work on price and complexity."
"Prisma SD-WAN should provide more flexibility and scalability on the hardware."
"Prisma SD-WAN can be built on top of a couple of hardware platforms, including the Palo Alto Next-Generation Firewall or the CloudGenix infrastructure."
"Prisma SD-WAN requires a more seamless integration with other Palo Alto solutions, like Prisma Access."
"If Palo Alto could open the platform to manage other SD-WANs, it would be beneficial."
"The documentation tends to be outdated, often directing us to resources that are no longer accurate or available, and this is one of the reasons we are potentially looking at alternatives."
"We initially had challenges with AIOps, which was overwhelming, and could benefit from simplification or improved training."
"Prisma could be a little cheaper."
 

Pricing and Cost Advice

"The pricing of the solution is very competitive."
"FortiGate Next Generation Firewall costs our company around $12000 per year."
"The licensing costs are very low."
"It is cost-effective, and provides a good value for your money. The pricing, and license renewal, is very reasonable for us."
"Some of our customers are using Sophos and SonicWall due to price concerns, as they can't manage the pricing of Fortinet FortiGate."
"The pricing is perfect."
"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."
"The price of FortiGate is good."
"We are currently renegotiating the offer for the licenses and the license bundle model. The license for an ISP has to be different from the license for an end customer. This is something we are currently renegotiating with Juniper, but, of course, the pricing for the licensing is always an issue when you want to get more customers."
"It is a simple bandwidth-based license and the orchestration comes bundled with the solution by default."
"This solution stood out because it cost considerably less than the other SD-WAN solutions out there from Cisco."
"It is more expensive than Fortinet."
"Prisma SD-WAN is a pretty expensive solution."
"If you're already invested in a Palo Alto product, it would be logical to use this solution. If not, there might be some other solutions that are more viable in terms of pricing."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
20%
Comms Service Provider
11%
Financial Services Firm
8%
Computer Software Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
Legal Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business360
Midsize Enterprise135
Large Enterprise190
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Juniper Session Smart Router?
I did not find any problem with Juniper. Regarding improvement, we still need to see what it can do.
What is your primary use case for Juniper Session Smart Router?
We are using it as a DNG. This means all subscriber PPPoE sessions or ILS Smart VPN connections are terminated throug...
What is your experience regarding pricing and costs for Prisma SD-WAN?
Regarding whether Prisma SD-WAN is an expensive solution, I would say the price is competitively high. Everything dep...
What needs improvement with Prisma SD-WAN?
I am still working on what should be improved in Prisma SD-WAN to make this product better, and I cannot give any upd...
What is your primary use case for Prisma SD-WAN?
Our customers' main use cases for Prisma SD-WAN are to connect multiple branches since they have numerous locations t...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
128T Networking Platform, 128 Technology SD-WAN, Juniper SSR Series
CloudGenix
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Revation Systems
Open Networking User Group, Columbia Sportswear Company, Coca Cola
Find out what your peers are saying about Juniper Session Smart Router vs. Prisma SD-WAN and other solutions. Updated: March 2026.
884,656 professionals have used our research since 2012.