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reviewer1258674 - PeerSpot reviewer
Director for global support at a tech vendor with 1,001-5,000 employees
Real User
A comprehensive, scalable, and easy-to-deploy platform with a nice UI
Pros and Cons
  • "The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities."
  • "Certain integration factors between different options could be improved."

What is our primary use case?

It is for vulnerability management. I used it in my previous company, and I also used it for my home network.

It is a SaaS platform. So, there is always the latest version.

What is most valuable?

The vulnerability management feature is what I used the most. It is a good SaaS product. It is easy to use. It has a nice UI where you can see all the assets and vulnerabilities.

What needs improvement?

Certain integration factors between different options could be improved.

For how long have I used the solution?

I worked with this solution for two years. 

Buyer's Guide
Qualys VMDR
November 2024
Learn what your peers think about Qualys VMDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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What do I think about the stability of the solution?

Its stability and performance are good.

What do I think about the scalability of the solution?

People use it for hundreds and thousands of assets, so it is definitely scalable.

How are customer service and support?

I used to run technical support there. So, I didn't need to go for support.

How was the initial setup?

It is easy and straightforward to set it up. It takes 5 to 10 minutes to set up a new asset.

What's my experience with pricing, setup cost, and licensing?

I used to work there, so I never paid for the product. As an employee, we get a lifetime license for personal use, and that's what I'm using.

It is a comprehensive platform, so there is a lot more to it. There could be other solutions that are probably a little bit cheaper, but it depends on what people need. Different people have different needs. It offers many things on the same platform. If you add all the things up, it should be cheaper, but I have not done any analysis specifically.

What other advice do I have?

It is a good product. I would recommend it to others. It had whatever I needed for my personal use case. There are a lot of features that I have not explored. Some of the features are applicable for corporate networks, and they can't be used for personal use cases.

I would rate it a nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Absar Shaik - PeerSpot reviewer
DevOps Engineer at a financial services firm with 501-1,000 employees
Real User
Detailed reports and the remediation, but interface needs improvements
Pros and Cons
  • "The most valuable feature of Qualys Container Security is the detailed information in the reports and the remediation. This is done to make sure there are no vulnerabilities."
  • "Qualys Container Security can improve the interface. It could be easier to navigate and be enriched."

What is our primary use case?

Qualys Container Security scans similar to a runtime container and it scans the entire cluster.

What is most valuable?

The most valuable feature of Qualys Container Security is the detailed information in the reports and the remediation. This is done to make sure there are no vulnerabilities.

What needs improvement?

Qualys Container Security can improve the interface. It could be easier to navigate and be enriched.

In a future release, it would be beneficial if the network and port policies we provided with some kind of automation AML script files. Having configuration files related to Kubernetes environments would be helpful.

For how long have I used the solution?

I have been using one year.

What do I think about the stability of the solution?

Qualys Container Security is stable.

What do I think about the scalability of the solution?

The scalability of Qualys Container Security is good.

How are customer service and support?

I have used the support from Qualys Container Security and they could improve their knowledge.

I rate the support from Qualys Container Security a two out of five.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not used another similar solution prior to Qualys Container Security.

How was the initial setup?

The initial setup of Qualys Container Security is complex. The documentation could improve.

I rate the initial setup of Qualys Container Security a three out of five.

What other advice do I have?

I rate Qualys Container Security a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Qualys VMDR
November 2024
Learn what your peers think about Qualys VMDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1674711 - PeerSpot reviewer
Senior Cyber Security Specialist at a tech services company with 1,001-5,000 employees
Real User
The reporting and GUI need improvement but it's reliable
Pros and Cons
  • "Qualys VM is very stable."
  • "The reporting and the GUI need improvements."

What is our primary use case?

It was responsible for vulnerability scanning. It enforces vulnerability management websites.

What needs improvement?

The reporting and the GUI need improvements. Tenable dominated in these two areas: reporting and graphical user interface.

For how long have I used the solution?

Qualys VM was used once for one of our customers.

We were using the latest version.

What do I think about the stability of the solution?

Qualys VM is very stable.

What do I think about the scalability of the solution?

I didn't have all of the necessary information regarding the scalability or how to scale this solution, but all vulnerability management solutions have the same idea. 

I believe that it is easy to scale.

How are customer service and support?

I did not contact technical support.

Which solution did I use previously and why did I switch?

I have also used Rapid7, which is very similar to Qualys VM.

Scaling is more difficult with Rapid7. When it comes to scaling, Rapid7 is not my first choice.

How was the initial setup?

I did not implement this solution, I performed one scan for our client.

What other advice do I have?

We have regulations in place in Saudi Arabia and Egypt that require all vulnerability management solutions to be implemented on-premise.

I would recommend this solution to others but Tenable is my preferred option.

I would rate Qualys VM a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user254967 - PeerSpot reviewer
Linux Administrator at a comms service provider with 501-1,000 employees
Vendor
The users on the forums are very knowledgeable, but the reporting in the solution is lacking.

What is most valuable?

The reporting and vulnerability analysis features.

How has it helped my organization?

Vulnerability scans are easily managed and maintained using Qualys. What used to be a manual process is now automatic. When we have an issue, I can easily see what production systems are affected and I can easily pinpoint a solution to mitigate the issue.

What needs improvement?

The reporting is lacking a little, and it would be nice to have reports sent via email. Often times we have to manually generate the reports after a vulnerability is fixed and a scan has to be re-run.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

We did not.

What do I think about the stability of the solution?

Our Qualys box is hardware and it's very easy to set up and maintain. It's very little maintenance, and the most time consuming part is setting up everything initially, such as what subnets you want to scan, what reports you want to run, etc.

What do I think about the scalability of the solution?

We have over 15,000 devices and had no issues with scaling up our Qualys infrastructure.

How are customer service and technical support?

Customer Service:

I have never had to interact with them. I get most of the information on the forums, and even there the responses are lighting fast. As far as actually talking to someone, I personally have never had to speak to Qualys support.

Technical Support:

It's great. The users on the forums are very knowledgeable and eager to help. If I need a quick answer I will always get one from the support forum.

Which solution did I use previously and why did I switch?

We used Nessus before. It was a manual process and very time consuming. I like Nessus, but it was very tedious to get it to function automatically.

How was the initial setup?

There are always complexities to every setup. I think the biggest issue was the learning curve. Having to learn all the new pieces and how they fit into our environment was probably the single biggest hurdle we had to face.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

We looked at Metasploit Expose but the price was too much for what we needed.

What other advice do I have?

Do your research and see how this product would best fit into your environment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1405830 - PeerSpot reviewer
Technical Architect at a outsourcing company with 1,001-5,000 employees
Real User
Great vulnerability management but doesn't pick up every vulnerability
Pros and Cons
  • "Qualys VM's best feature is vulnerability management."
  • "Qualys VM's scanner doesn't pick up every vulnerability, so we have to use multiple scanners to cover that gap."

What is most valuable?

Qualys VM's best feature is vulnerability management.

What needs improvement?

Qualys VM's scanner doesn't pick up every vulnerability, so we have to use multiple scanners to cover that gap. Their reporting could also be more user-friendly. In the next release, I would like Qualys to include basic policy and compliance checks in the basic licensing. 

For how long have I used the solution?

I've been using Qualys VM for almost two years.

What do I think about the stability of the solution?

Qualys VM is quite stable - we've had no problems with it.

What do I think about the scalability of the solution?

Qualys VM's scalability depends on the license that you use.

Which solution did I use previously and why did I switch?

Previously we used Nessus, but only Qualys does intrusive scanning.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

An annual license for a single scanner costs around $3,000.

What other advice do I have?

Qualys VM is a really good tool for vulnerability scanning, and it has different sets of profiles that can be utilized for your own requirements. I would rate Qualys VM as seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Shared Information Security Officer at a university with 1,001-5,000 employees
Real User
It is a totally vendor-managed appliance. It distributes administration functions based on access roles.

What is most valuable?

  • Totally vendor-managed appliance
  • Highly scalable and deployable portal interface
  • Ability to easily distribute administration functions based on access roles

How has it helped my organization?

It provides fully automated internal and external vulnerability management.

What needs improvement?

Streamline PCI integration and attestation.

For how long have I used the solution?

I have used it for five years.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical staff are excellent.

Which solution did I use previously and why did I switch?

We previously used Rapid 7. The product was not staying current with shifting trends, sales staff were pushy and management were arrogant.

How was the initial setup?

Initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

Negotiate for the pricing model that fits your budget. The vendor is willing to customize pricing.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Rapid 7, Nessus.

What other advice do I have?

Take your time and have each vendor set up an actual proof of concept, rather than just relying on a demo. Get your network and support staff engaged in the process early on because they will be instrumental in deployment and support. Know what you’re trying to accomplish.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director Transformación Digital at oesia
Real User
A feature-rich, complete product, and the multilingual technical support is good
Pros and Cons
  • "I like Qualys because it is a very complete product, more so than Tenable."

    What is our primary use case?

    We use this product for vulnerability management.

    What is most valuable?

    I like Qualys because it is a very complete product, more so than Tenable. It has vast capabilities.

    For how long have I used the solution?

    We have been working with Qualys VM for a very short time, perhaps six months.

    What do I think about the stability of the solution?

    This is a stable solution.

    What do I think about the scalability of the solution?

    Scalability-wise, this is a good product.

    How are customer service and technical support?

    The technical support is very good and they have it both in Spanish and English.

    Which solution did I use previously and why did I switch?

    We are also working with Tenable SC. Qualys is both more complete and for us, better in terms of pricing.

    How was the initial setup?

    For a beginning, the initial setup is complex. You have to have some knowledge for setting it up and using it.

    What's my experience with pricing, setup cost, and licensing?

    The price of Qualys for us is better than Tenable, although that is only because we are partners. The retail price of Qualys is higher than that of tenable. The pricing and licensing for Qualys could be improved.

    What other advice do I have?

    Overall, this is a good product and I recommend it, mainly because of the capabilities and the management using a single console. I can even create a calendar for activities from the main screen.

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user254970 - PeerSpot reviewer
    Technical Services Manager at a tech company with 10,001+ employees
    Vendor
    It is very simple and yet an effective way to do vulnerability assessment.

    What is most valuable?

    • Vulnerability assessment
    • Asset management
    • WAS

    How has it helped my organization?

    Since this is a SaaS based solution, the vulnerability scan with the external scanners as well as the reporting has improved a lot. The reporting is very granular and you can please higher management with your reports.

    What needs improvement?

    None, as the product is great.

    For how long have I used the solution?

    I've used it for four years.

    What do I think about the stability of the solution?

    Stability of the product is very high, I have never seen it unavailable.

    How are customer service and technical support?

    Customer Service:

    The support needs to improve a lot, their response is absolutely slow. I have had terrible experience with support over the years.

    Technical Support:

    I would rate it great because of its improvement since I have had terrible experiences in the past.

    Which solution did I use previously and why did I switch?

    We used McAfee Vulnerability Manager/Foundstone and had to switch because this is a SaaS based solution and has more features/capabilities.

    How was the initial setup?

    The initial setup is very simple in terms of configuring the appliance.

    What about the implementation team?

    We installed it ourselves,

    What other advice do I have?

    I would definitely recommmend using this product, as this is very simple and yet an effective way to do vulnerability assessment.

    .

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Qualys VMDR Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2024
    Buyer's Guide
    Download our free Qualys VMDR Report and get advice and tips from experienced pros sharing their opinions.