Red Hat OpenShift Reviews

We use OpenShift for Health and Human Services to build an integration platform and deliver services. We use it to support public sector companies and organizations and we build an integration platform for the Medicaid information system.

We started using OpenShift because we have an alliance and connection with them from one of our previous projects.

We want to build a solution that can be deployable to any cloud because of client requirements and OpenShift allows us to do this. 

This solution could be improved by offering best practices on standardization and additional guidance on how to use this solution.

I have been using this solution for two years. 

This is a stable solution. 

We are not yet using this solution in production so I cannot speak to scalability yet. 

The customer support for this solution is good. We have a consulting agreement, so we are getting good support.

I would rate their support an eight out of ten. 

Positive

We do see a return on investment from using the solution.

I would advise others to review the applicability of the solution to your business. There can be some limitations on the usage of this solution for some products and software.

I would rate this solution a ten out of ten. 

Compared to OpenStack, OpenShift is the best product in the market. There are plenty of cloud service providers who use OpenStack or other open-source products, but OpenShift is the best. Even AWS is just an okay product, but they have different proprietary software, which is not the same as OpenShift.

The most valuable features of the solution stem from the product's GUI, and other such areas of the product have been set up. Compared to AWS, OpenShift is better.

Latency and performance are two areas of concern in OpenShift where improvements are required.

OpenShift's scalability has scope for improvement.

OpenShift's technical support team needs to improve the support they provide to my company since the support we currently receive depends on the support package we have from the ones that OpenShift offers, like platinum, gold, or silver. OpenShift's technical support team is good, but it takes time for them to find the root cause of a particular issue. One of the clients of my company doesn't face many issues with the product, so we don't use much of the technical support. I can say that OpenShift's technical support team is okay in general.

I have experience with the product, but I don't possess a large amount of technical knowledge to comment on what functionalities need to be added to the product.

I have been using OpenShift for two years. My company is a user of Red Hat products.

It is a scalable or expandable solution. Scalability-wise, I rate the solution an eight out of ten.

Eight members of my company's team use OpenShift.

For one of my company's clients, we have to deal with the technical support team of OpenShift. With Red Hat, my company has platinum support. I rate the technical support an eight out of ten.

Positive

AWS and DigitalOcean are products with which I have some experience.

Kubernetes on AWS is a bit complex to set up, whereas OpenShift is easier for me to set up. However, they use the same things during the setup process. OpenShift is just a better product for a new user compared to AWS since the former is easier to understand.

The product's initial setup is very easy, especially compared to AWS.

The solution is deployed on a public cloud since half of the deployment is in the data center and half of it is in the cloud.

My company makes payments towards the licensing costs attached to OpenShift.

During the evaluation phase, I looked at Google Cloud.

I carried out OpenShift's integration process for two or three firms as a part of the team, so it was not done by myself alone. I did carry out the integration process for AWS. Comparing OpenShift with AWS, I found the former to be much easier.

I rate the overall product an eight out of ten.

I primarily use the solution for deploying Springboot applications and Engine X among other things. 

In the company, if transactions rise, we can scale up the solution easily. It's flexible and we're able to ensure it meets our needs based on its ability to autoscale. 

The deployment is easy.

The security is good. I'd rate it 4.5 or five out of five. I'm satisfied with the security on offer. 

The product can scale well automatically. 

OpenShift can be deployed on-premises and on the cloud. It helps us comply with regulatory issues that would require at least a portion to be covered by on-prem usage. 

The automated processes are really great. It helps with development time and the end product quality. It helps by being so flexible, which translates into easier development. It helps take some stuff off our plate. 

The solution's code ready workspaces have reduced project onboarding time. It's really simple to deploy on OpenShift. The reduction levels have been around 35%. It also reduces time to market due ot the faster development times. The reduction has been around almost 20% based on some administration we ned to handle in order to maintain compliance.

The flexibility is nice, yet comes with great sacrifice. It's much more complicated in general. We'd like the flexibility on offer to be simplified a bit so that we don't have to do so many workarounds. 

The interface could be simplified a bit more. 

I've been using the solution for one and a half years.

The stability of the product is good. There may be a few bugs, however, in general, it works quite well. 

The product is scalable. 

We have 100 or hundred users on the solution right now in our organization. Most are developers. Some are end-users. There might be a handful of admins as well. 

Technical support isn't used really. I've never called them personally. 

We previously used a different solution. We switched to this product since it was more flexible.

We have considered building our own container platform as well since we needed something on-prem. However, OpenShift already provided what we needed, and so it wasn't necessary. 

I'm not sure if we also use any other Red Hat products. 

The initial setup was not done by me. I only work with the solution. 

I don't directly deal with pricing or handle the negotiation on licensing. I can't speak to the exact price. 

We're a customer and end-user. 

I do not use the solution on the vendor's open stack platform.

It's a good idea to explore the solution first before really jumping in. Also, companies need to understand the costing and the SSL before jumping into a deployment. 

I'd rate OpenShift at a nine out of ten. 

We are using OpenShift as a microservice platform.

The most valuable feature of OpenShift is the containers.

OpenShift can improve monitoring. Sometimes there are issues. Additionally, the solution could benefit from protective tools if something was to happen in our network.

In a new release of OpenShift, they should add Kibana, Grafana, and Elasticsearch.

I have been using OpenShift for approximately two years.

OpenShift is stable. However, I feel it could be better but the local implementor is not giving us all the information.

We use OpenShift on a daily basis. We have one engineer for the operation and a pre-engineer for monitoring. Additionally, we have more than five to handle the daily work.

We are using a local vendor for the support. They can handle level one and two support when we have issues.

The initial setup of OpenShift is complex. We have two types we do, but active active does not work, only active passive does.

We used a local vendor to do the implementation and maintenance.

I rate OpenShift an eight out of ten.

We use this solution as part of our containerization so that we can manage different applications in the system. We use it to make the CICD pipeline and integrations smoother.

This solution really makes a lot of the containerization work really simple and reduces complexity which is important for us.

The most valuable aspect of this solution is the great customer service and the ability of our team to get assistance when we need it. 

This solution has been used by our business for three years. 

This is a stable solution. 

This is a scalable solution. 

I would rate the support for this solution a nine out of ten. 

Positive

It seems like we're getting a pretty high return on our investment because of our ability to navigate, integrate and migrate across platforms. We have gone from one cloud platform to a new platform and that has been almost seamless and exceptionally simple.

This solution is fairly expensive but comes at an average cost compared to other solutions in the market. 

I would rate this solution a ten out of ten because this solution has been able to adapt to our needs as we continue to innovate. 

We use OpenShift mainly for building middleware services and web applications. All the applications we have transformed on the microservices architecture have been deployed on OpenShift.

OpenShift could improve by providing the ability to integrate with public cloud platforms. This way we can easily use the services that these platforms offer. For instance, Amazon AWS. However, all the three major hyper-scalers solutions offer excellent DevOps and CI/CD tooling. If there was an easy way to integrate with them it would be beneficial. We need a way to easily integrate with the monitoring and dashboard services that they provide. 

Making use of features, such as serverless technology we easily integrate these services with OpenShift. It would be a win-win, because then you can choose the best of all the worlds, and then build your solution.

I have used OpenShift within the last 12 months.

OpenShift is a stable solution.

The scalability of OpenShift combined with Kubernetes is good. At least from the software standpoint, it becomes quite easy to handle the scalability through configuration. You need to constantly monitor the underlying infrastructure and ensure that it has adequate provisioning. If you have enough infrastructure, then managing the scalability is quite easy which is done through configuration.

We have approximately thousands of users using the solution. The business applications that we build, our customers use them regularly, this includes the banking and insurance applications.

All the platforms that we have, whether it is Pivotal, VMware, Red Hat, Microsoft, or Amazon, are partners or we have an alliance with them. We regularly speak to them and we discuss with them the challenges we face. We have a good relationship with the support.

The initial setup on the OpenShift platform took us a long time to complete for the whole department. It took approximately one and a half months to set it up properly. 

Once the implementation was complete we started looking at how we can achieve reusable scripts for the developers. In a way that they can create the scripts in a quick fashion, instead of them doing the configuration and deployment themselves. It takes time for the implementation, and then it's complex overall too. Once you learn it, then it's quite easy.

The team we have is small for maintenance and support. We have approximately six people managing the whole platform for the entire department. Earlier on, there were more, but the platform has matured, and then the number of applications the platform used to run is going down because they're being moved to Microsoft Azure and Amazon AWS. We keep the team approximately four people who will manage the platform for the next couple of years for the whole department. After that, everything will be on either Microsoft Azure or Amazon AWS.

We are in the phase of moving out of OpenShifh to cloud-native services of Microsoft Azure or Amazon AWS.

If anybody is looking for a solution that can work on-premise as well as on the cloud and gives the flexibility of not tying the solution to the underlying platform, then OpenShift is one of the popular choices you can make.

I rate OpenShift an eight out of ten.

Used for multiple environments and clients. Providing details is not possible due to NDA constraints. This main purpose of this kind of Platform is a Production grade Environment where Data Protection and Release Management is managed by the Service Provider.

We are able to operate client’s platform without downtime during security patch management each month and provide a good SLA (as scalability for applications is processed during heavy client website load, automatically).

All security features. Our company is focused on sensible information management and security is the most important part.

The other feature we don't find elsewhere is the ImageStream feature which helps to manage Environments or Release promotion.

We submitted over 25 requests for enhancement to Red Hat from the beginning of the OpenShift version 3.1, and they were implemented in the last version of the product 3.11.

The main drawback was the upgrade from Openshift Enterprise 3.11 to Openshift Enterprise 4 up to now.

But the new release Openshift Enterprise 4.2 add a way to migrate from old cluster to the new one easily based on Appranix solution. Namespaces with all data-protection mechanism is taken into account.

This product is Production Ready. The Common Red Hat ERRATAs (security, enhancement, bug fixing) + Platform ImagesStreams provide a way to be updated with Security Constraints without backward compatibility issue.

Platform agility provides the Blue Green deployment workflow which makes available a new Business Unit version easily. ITOps Engineer defined resource capping, this help to gain stability.

ITOps Engineer manage scalability easily aligned with Client's resources and its SLA's thanks to native features found in this product.

Based on Kubernetes vanilla, or Rancher or other PaaS, security is quite heavy to integrate with RBAC, network policies or namespaces isolation.

With Openshift Origin or Enterprise we avoid security management which is managed automatically at namespace level.

Rancher was in the loop and kubernetes vanilla in ~2015.

Developers maturity is a key point.

Our organization is the product and we have applications that are based on microservices. Our microservices are deployed on OpenShift.

The security features and the support from Red Hat are strong and they have helped our organization.

Integrating the gen case and the CSC pipeline has allowed us to automate processes in OpenShift, reducing the time taken significantly. The system runs smoothly without any issues.

The most valuable feature is the auto scalers for all microservices. The feature allows us to place request limits and it is much cheaper than AWS.

The metrics in OpenShift can use improvement. There are vast metrics and if OpenShift can provide the geometric thread that would be helpful.

I have been using the solution for two years.

The solution is stable with no downtime.

The solution is very scalable.

Generally, our tickets are resolved within 15 days.

Neutral

Based on feedback from my colleagues, the initial setup is complex with a lot of dependencies to set up the environment.

The implementation was completed in-house.

We use the license-free version of Red Hat Openshift but we pay for the support. The support fee is expensive.

I give the solution a nine out of ten.

We currently have 100 people using the solution made up of architects, developers, DevOps teams, and testing engineers.

Maintenance is required every two months to restart the ports that get hung up. The solution requires between two and five people for maintenance.

We have built our own container platform. We have lots of products deployed on OpenShift. And there are lots of namespaces all deployed on the same OpenShift control platform. Everything is running fine.

OpenShift is a very stable solution with a lot of support features. I recommend the solution.