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reviewer1600287 - PeerSpot reviewer
Lead Enterprise Architect at a financial services firm with 51-200 employees
Real User
Top 20
Keys for us are the consolidation, ease of use, portability, and use of microservices
Pros and Cons
  • "It's cloud agnostic and the containerization and security features are outstanding."
  • "Room for improvement is around the offerings that come as a bundle with the container platform. The packaging of the platform should be done such that customers do not have to purchase additional licenses."

What is our primary use case?

We're going to deploy the entire core banking of the bank on the platform.

How has it helped my organization?

It helps us through consolidation, ease of use, portability, and because I can use microservices. It's like a one-stop shop for most of my containerized applications that are going to be deployed.

What is most valuable?

The most valuable features are that 

  • it's cloud agnostic
  • the containerization and security features are outstanding.

The cloud-agnostic aspect means I can move to AWS, Google, or Azure. That means it is not a limitation. It gives me flexibility.

For running business-critical applications, on a scale of one to five, where five is the best, OpenShift is 4.8.

What needs improvement?

Room for improvement is around the offerings that come as a bundle with the container platform. The packaging of the platform should be done such that customers do not have to purchase additional licenses.

They should partner with Jenkins. It goes without saying that I need Jenkins for my CICD. If Jenkins comes with support, that's good. But if there is a licensed product, I need to secure that license and then I will get support. 

Although the bundling with OCP is better than that offered by others, they can work more on it.

Buyer's Guide
Red Hat OpenShift
January 2025
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.

For how long have I used the solution?

We implemented OpenShift in January 2023, so about six months ago, but we have not fully used it. It's the first time that we've installed it, and we're yet to implement.

What do I think about the scalability of the solution?

It's pretty scalable because of the architecture. I don't see any issues in terms of scaling up or across. During our design phase, we had to scale across and as far as the design was concerned, it was pretty easy.

We can also scale it back. We can reduce or expand as per our needs.

In the future, it will be used by our entire bank, with between 8,000 and 10,000 users. 

We intend to expand the usage but we have to wash our hands of the core banking system first, which itself is a huge system. Once we're done with that, we'll think about other applications.

How are customer service and support?

The forums and services are perfect. Excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not have a previous container platform solution. We did try to build our own but it failed, badly. Building a container platform is not an easy task.

How was the initial setup?

The initial setup is in between straightforward and complex. It's not so easy but not that tough. But we do require a lot of training.

Our deployment took one month.

What about the implementation team?

Red Hat did most of it. We just provided them with the bare metal and away they went. It was a very time-bound project, and the Red Hat team was there. Our teams also worked with them. It was a collaborative exercise. On our side, there were 10 to 15 people involved, but there were five key people.

What other advice do I have?

The CodeReady Workspaces should help reduce time to market if I use the CICD pipelines. That's what we aim for, and that's what the container platform is built for. That's something that goes without saying.

We're using Red Hat Linux across the bank for servers. We will use quite a number of Red Hat products during our core banking deployment, including AMQ, Process Automation Manager, and a couple of other products that are bundled with OCP.

The integration is something that is out of the stack. It's more of a middleware conversation and the middleware for us is an IPaaS. It's less about the stack and more about the application. I don't think there are any issues communicating via APIs. And the access management is pretty adequate. I can plug in any IM or document archival solutions. It's pretty easy to integrate.

Red Hat, as a vendor, has shared ample information with us to help us make decisions. That is where a partner comes into play and we're pretty happy with Red Hat.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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EdisonMacabebe - PeerSpot reviewer
Software Engineer at Section6
Real User
The solution is easily compatible with other solutions and the features are easily installed
Pros and Cons
  • "The security features of OpenShift are strong when in use of role-based access."
  • "OpenShift could be improved if it were more accessible for smaller budgets."

What is our primary use case?

OpenShift as a solution is quite broad depending on the industry you are applying it to. For example, telco companies use the entire breadth of applications that the client wants from the web to their middle tier up to the back end. 

OpenShift is a platform for ensuring that your apps are running reliably. 

What is most valuable?

OpenShift has 100% compatibility with Kubernetes. I find using kubectl, and kubectl commands to be valuable.

The security features of OpenShift are strong when in use of role-based access. The solution is easily compatible with other solutions and the features are easily installed.

What needs improvement?

OpenShift could be improved if it were more accessible for smaller budgets. I currently mostly use Raspberry Pi, which will be over to use Kubernetes. As a platform, I am using Raspberry Pi rather than using a very large configuration computer. 

The solution requires eight or more cores of CPUs, multiplied over the number of nodes needed to make OpenShift reliable, making it susceptible to failures.

In the future, I would like to see a roadmap to have Wasm supported. If you have WebAssembly as an alternative to Docker, it would be great.

For how long have I used the solution?

I have been learning how to use OpenShift for years, but actively using it for six months.

What do I think about the stability of the solution?

The solution is stable. We haven't experienced downtime. 

What do I think about the scalability of the solution?

OpenShift is easy to scale. You just need to make sure you have the capacity to purchase and the number of nodes needed. Scalability only depends on your budget.

Currently, they are more than 10 users of OpenShift in the organization.

How are customer service and support?

Technical support has been efficient, supportive, and communicative. They do not drop the ball. I would rate the customer service and support of OpenShift a five out of five. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I had experience with VMware's Kubernetes version. VMware was very difficult to install. I could not understand the route they were taking and why there were so many steps. 

How was the initial setup?

The initial setup of OpenShift is straightforward if you are an experienced platform engineer. Installing on AWS or Azure could be more complex. The product has a Terraform command to install everything.

If all of the tools that are needed and all the hardware is there, the implementation should be straightforward. I would rate the initial setup a four out of five overall.

What's my experience with pricing, setup cost, and licensing?

Pricing of OpenShift depends on the number of nodes and who is hosting it. OpenShift is more expensive than other solutions, however, I think it is worth it.

What other advice do I have?

Anyone looking to implement OpenShift in their organization should start with the most minimal setup for configuration. There is an OpenShift version with just the single master with a built-in worker. You will only need a single CPU and you can start with at least three masters and a single worker and scale from there as the need arises, whether it is to add additional worker nodes or as your app grows.

There is no product that compares to OpenShift. I would rate it a 10 out of 10 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Red Hat OpenShift
January 2025
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
Wesley Lee - PeerSpot reviewer
Senior Project Manager at a financial services firm with 10,001+ employees
Real User
Fast development, improved quality, and easy management
Pros and Cons
  • "I like OCP, and the management UI is better than the open-source ones."
  • "The monitoring part could be better to monitor the performance."

What is our primary use case?

We use it for container management. It's our container management platform for our financial systems.

How has it helped my organization?

It provides flexibility and efficiency. It helps us to design and deliver applications efficiently. We can modify our application in a smaller scope. We don't need to change the whole application.

It makes development fast because we can separate applications into different parts. We can deliver applications in different phases. 

It has helped to improve the quality of our end products. It has reduced the project onboarding time by 20% to 25%.

What is most valuable?

I like OCP, and the management UI is better than the open-source ones.

The integration with 3scale is very good. We use that too.

What needs improvement?

The monitoring part could be better to monitor the performance. The automation part could also be better because we had a hard time integrating our application with OCP.

For how long have I used the solution?

I've been using this solution for about two years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable for one cluster. When it comes to multiple clusters, it could be better. 

We have about 100 users who use this solution.

How are customer service and support?

Their enterprise support is okay, but sometimes, their response is slow. Their response is also not accurate sometimes. It's not right.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I didn't use it, but my company used the PKS solution.

How was the initial setup?

It's straightforward. The setup took two to three days.

What other advice do I have?

Red Hat is quite okay as a partner for helping us create the platform that we need. They do help you. They also provide training.

We use Red Hat AMQ streams and 3scale, and its integration with other Red Hat solutions is okay. The advantage of using multiple products from the same vendor is that you can get help from one company. You don't have to go to multiple companies.

It gives me the security that I need, but I didn't evaluate the security much. There is another department that's responsible for that.

I would recommend this solution to others, and overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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reviewer2541351 - PeerSpot reviewer
Electronics Engineer at a consultancy with 1-10 employees
Real User
Top 20
Faster time to market and vendor flexibility with room for smoother application deployments
Pros and Cons
  • "Valuable features include time to market, avoiding vendor lock-in, and the ease of working in a multi-cloud environment."
  • "The speed of deploying new applications can be improved."

What is our primary use case?

We help some operators implement the container platform. Some of the operators use other software, such as VMware or Whitestack. Our focus is on pushing Red Hat products. We also use OpenShift for containerized applications in IT and networks, including applications like My Mobistar, My Carlos, and Smart Wi-Fi.

How has it helped my organization?

The solution primarily benefits our organization by reducing time to market, avoiding vendor lock-in, and facilitating multi-cloud environments. These capabilities allow us to leverage various cloud providers and integrate seamlessly between on-premise and public cloud solutions.

What is most valuable?

Valuable features include time to market, avoiding vendor lock-in, and the ease of working in a multi-cloud environment. This flexibility allows the use of multiple cloud platforms such as AWS, Microsoft, Google, and IBM.

What needs improvement?

The speed of deploying new applications can be improved. Additionally, enhancing the process for changing to DevOps models from Waterfall workflows would be beneficial. There are issues with capacity planning and lifecycle management that need to be addressed, particularly in avoiding problems due to congestion or misunderstanding between software factories and Red Hat experts.

For how long have I used the solution?

I have been using OpenShift for more than three years.

What do I think about the stability of the solution?

In general, customers are very happy with the stability of the solution. In Argentina, the main three operators are using OpenShift and find the stability to be quite good.

What do I think about the scalability of the solution?

All customers are very happy with the scalability of OpenShift. The main three operators in Argentina use OpenShift, and they find the stability quite good, contributing to its scalability.

How are customer service and support?

Customer service is effective, particularly with the TAM (Technical Account Manager) service, which includes highly experienced personnel. Operators are very happy with the TAM services.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is moderately complex. While it is not extremely difficult, operators typically require assistance from Red Hat experts.

What about the implementation team?

Operators usually need the help of Red Hat experts during the setup phase.

What's my experience with pricing, setup cost, and licensing?

I don't have detailed knowledge about the setup costs or ROI. However, I know it is cheaper than some other platforms.

What other advice do I have?

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant
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Mustafa Kavcioglu - PeerSpot reviewer
Team Lead at Halkbank
Real User
Easy to learn, simple to start using, and offers good support
Pros and Cons
  • "The stability has been good."
  • "We need some kind of a multi-cluster management solution from the Red Hat site."

What is our primary use case?

We are not using it for our core banking or any critical application. It's just for our remediation services. We have an ITSM tool, which is running on that, et cetera.

What is most valuable?

The support is very strong in Turkey. We are very happy with its capabilities. The steps are easy in terms of usage.

What needs improvement?

We need some kind of a multi-cluster management solution from the Red Hat site. With that, we have got some problems; however, right now, we can manage to run the solution without any problems.

What do I think about the stability of the solution?

The stability has been good. We haven’t had any real issues up to this point. It’s been reliable, and the performance has been good.

What do I think about the scalability of the solution?

The scalability is fine. We haven’t had any problems in that regard.

The main reason that we chose OpenShift rather than Azure or AWS was the scalability. It’s the best one on the market.

How are customer service and support?

We have gotten both local and international support from Red Hat company, so we are covered. We are satisfied with the solution’s support in general.

How was the initial setup?

There isn’t really any initial setup to worry about.

What's my experience with pricing, setup cost, and licensing?

I don’t have any information about the licensing costs or the process.

What other advice do I have?

I’d rate the solution eight out of ten.

It's both very easy to start and learn and to improve yourself to manage Kubernetes environments. It’s very portable. You can easily switch from this product to another if you want. It's not like that with other products. For example, if you have an Azure solution, it's not that easy to port everything over.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2062821 - PeerSpot reviewer
Senior Manager - Cloud at a tech consulting company with 10,001+ employees
Real User
The security throughout the stack and the software supply chain is pretty robust
Pros and Cons
  • "Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes."
  • "One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic."

What is our primary use case?

OpenShift is a containerization platform.

How has it helped my organization?

OpenShift provides faster container orchestration without the need to know the guts of an already complex system. Kubernetes is complicated for an organization to do correctly on its own, so OpenShift streamlines that process and makes it easier to get up and running.

It allows flexible and efficient cloud-native stacks. You've got a lot of capabilities, such as build packs to automatically access development solutions or different languages like Spring Boot or .NET. Everything is in one place and addresses the developers and administrators.

What is most valuable?

Two stand-out features are the security model and value-add features that don't exist in Upstream Kubernetes. OpenShift's security throughout the stack and the software supply chain is pretty robust. Including advanced cluster security, OpenShift covers almost everything out of the box.

We are also using Linux Rail and Ansible, and all these Red Hat products have some awareness. However, it's hard to say because some of them previously existed as non-Red Hat products.

What needs improvement?

One glaring flaw is how OpenShift handles operators. Sometimes operators are forced to go into a particular namespace. When you do that, OpenShift creates an installation plan for everything in that namespace. 

These operators may be completely separate from each other and have nothing to do with each other, but now they are tied at the hip. You can't upgrade one without upgrading all of them. That's a huge mistake and highly problematic. They shouldn't be linked together so that when you upgrade one, you must also upgrade the other. It doesn't make sense if they aren't related as operators.

For how long have I used the solution?

I have been using OpenShift for three or four years.

What do I think about the stability of the solution?

OpenShift is mostly stable. It's designed so that you seldom notice if it's unstable. I have no complaints.

What do I think about the scalability of the solution?

OpenShift is scalable. It automatically scales.

How are customer service and support?

I rate OpenShift support seven out of 10. There is room for improvement. We sometimes find the answer before the vendor. You get bounced around to various people and must repeat the issue even though it's all documented.

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up OpenShift is pretty straightforward, and you can do it in under 30 minutes if you know what to do. We have four admins who maintain it. It requires a lot of maintenance because the underlying platform moves quickly. Kubernetes moves quickly, so new versions are constantly coming out. Keeping current requires lots of maintenance. We do upgrades monthly.

What's my experience with pricing, setup cost, and licensing?

Vendor support is one reason to go with OpenShift. It's an open-source product, but you can pay for support. 

Which other solutions did I evaluate?

We looked at all the options, including Upstream Kubernetes, AWS, Azure, GCP, and Rancher.

What other advice do I have?

I rate OpenShift eight out of 10. Red Hart is a good partner for the most part. Like anything, it depends on who you work with. Some people will regurgitate the documentation, while others will bring their experiences from other locations.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Arun Sahani - PeerSpot reviewer
Kubernetes/Openshift Security Consultant at a comms service provider with 1-10 employees
Real User
Top 20
A tool that offers a good production environment that is much more stable
Pros and Cons
  • "I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure."
  • "Some of the storage services and integrations with third-party tools should be made possible."

What is our primary use case?

I have not used it on IBM Cloud. It is basically used on AWS and Azure. I am using a standard OpenShift.

OpenShift is a container orchestration tool. We have been using it for hosting products on container-based applications.

How has it helped my organization?

Actually, what happens is that the solution gives or provides that kind of stability and much more. It gives a good production environment that is much more stable and error-free. That's how the solution contributes to the productivity of my whole organization.

What is most valuable?

If we compare OpenShift and Kubernetes Harbor, OpenShift is derived from Kubernetes. However, some of the most prominent features of OpenShift are its security services and some of the policies, especially security policies that are some of the add-ons and the best things I like in OpenShift.

What needs improvement?

Some things need to be improved in the solution. Some of the storage services and integrations with third-party tools should be made possible.

I think some more things will come in, like the projects of CNCFs. I think that verified CNCF projects will be integrated into OpenShift.

For how long have I used the solution?

I have been using OpenShift for eighteen months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I think the support is fine. It depends upon some of the SLAs and how things or how the SLAs have been maintained. Overall, it is fine, so I will rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, the setup seemed to be complex, but the recommendations from Red Hat, and especially on the CoreOS systems, for quality, stability, and security purposes, it seems to be complex. However, once we get hands-on experience, it is very, very useful and easily maintainable as well.

What was our ROI?

I have seen a return on investment, and it depends upon the types and the nature of some of the most critical applications that have been hosted on the OpenShift infrastructure. Considering in terms of stability, performance-wise, and security-wise, if everything goes fine, I think its return on investment is justified.

What's my experience with pricing, setup cost, and licensing?

The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range. I don't think the price is very much of an issue for any organization against the services being delivered over the cloud and the services of OpenSuite.

What other advice do I have?

If any organization is just working on open-source technologies and wants to have enterprise support and enterprise-grade solutions, then we must go with OpenShift.

Overall, I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Yossi Shmulevitch - PeerSpot reviewer
Owner at SoftContact
Real User
Top 5Leaderboard
A stable and scalable solution for microservices and Kubernetes distribution
Pros and Cons
  • "I am impressed with the product's security features."
  • "The tool lacks some features to make it compliant with Kubernetes"

What is our primary use case?

We use the solution to split monolithic into microservices. I mostly use OpenShift as a Kubernetes distribution. 

What is most valuable?

I am impressed with the product's security features. 

What needs improvement?

The tool lacks some features to make it compliant with Kubernetes

For how long have I used the solution?

I am working with the solution for four years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

The cloud version is scalable. The solution's on-prem scalability can be improved. 

How are customer service and support?

The tool's support should be improved. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment takes a matter of hours to complete. You need a team of three to four to maintain the solution. 

What's my experience with pricing, setup cost, and licensing?

The product's support is expensive. I would rate the tool's pricing an eight out of ten. 

What other advice do I have?

I would rate the solution an eight out of ten. The tool requires knowledgeable people to manage it. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Red Hat OpenShift Report and get advice and tips from experienced pros sharing their opinions.