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Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Red Hat OpenShift improved productivity, scalability, and ROI with seamless cloud integration, benefiting sectors needing high security like banking.
Sentiment score
7.4
Salesforce Platform enhances ROI by boosting revenue, efficiency, and agility while reducing silos, despite gradual organizational benefits.
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.8
Customer service varies, with quick attention to urgent issues but mixed feedback on response times for complex problems.
Sentiment score
6.8
Salesforce customer service is praised for responsiveness and expertise, but technical support has mixed feedback on response time.
Red Hat's technical support is responsive and effective.
I have been pretty happy in the past with getting support from Red Hat.
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud.
 

Scalability Issues

Sentiment score
7.6
Red Hat OpenShift excels in scalability, efficiently managing large deployments with features like Horizontal Pod Autoscaling for extensive workloads.
Sentiment score
7.7
Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
OpenShift is highly scalable, allowing us to manage thousands of pods effectively.
Salesforce's scalability was not a problem.
 

Stability Issues

Sentiment score
7.6
Red Hat OpenShift is stable and reliable, with improved performance in recent versions, rated highly by users for stability.
Sentiment score
8.2
Salesforce Platform is praised for its stability, minimal glitches, rare issues, timely updates, and overall reliable performance.
I've had my cluster running for over four years.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
It performs well under load, providing the desired output.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Room For Improvement

Red Hat OpenShift users seek improved documentation, configuration simplicity, enhanced security, and better integration, deployment, and interface accessibility.
Salesforce Platform struggles with high costs, complex interface, integration issues, and needs improved automation, AI, and pricing flexibility.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
The removal of Grafana and HPA from monitoring caused some issues.
We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
 

Setup Cost

Red Hat OpenShift pricing is cost-effective with flexible licensing, extensive features, and strong support, though improvements are needed.
Salesforce Platform is considered costly, with complex pricing and negotiation needed, though some find its features justify the expense.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
The cost is a crucial factor, particularly with licensing.
 

Valuable Features

Red Hat OpenShift excels in security, scalability, Kubernetes integration, CI/CD support, and multi-cloud flexibility for efficient application management.
Salesforce Platform enhances productivity with quick delivery, scalability, integration, customization, user-friendly features, and comprehensive CRM capabilities.
OpenShift offers an easy-to-use graphical user interface for cluster management, making it more accessible for administrators.
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes.
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Red Hat OpenShift
Ranking in PaaS Clouds
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Server Virtualization Software (8th), Hybrid Cloud Computing Platforms (6th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of January 2025, in the PaaS Clouds category, the mindshare of Red Hat OpenShift is 13.4%, up from 13.3% compared to the previous year. The mindshare of Salesforce Platform is 3.6%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Mikhael Ibrahim - PeerSpot reviewer
Seamlessly monitor microservices with streamlined DevOps capabilities
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other. OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial. Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database...
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Red Hat OpenShift vs. Salesforce Platform and other solutions. Updated: January 2025.
831,020 professionals have used our research since 2012.