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Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.7
Red Hat OpenShift customer service is praised for effectiveness but faces challenges with response times and documentation navigation.
Sentiment score
6.8
Salesforce customer service is praised for responsiveness and expertise, but technical support has mixed feedback on response time.
We have dealt with many cases with Red Hat support, and while they eventually solve issues, it sometimes takes them a long time to reach a resolution, particularly with complex matters related to IBM Cloud.
 

Room For Improvement

Sentiment score
4.9
Red Hat OpenShift needs enhanced documentation and improvements in user support, feature compatibility, security, and cross-cloud management.
Sentiment score
4.5
Salesforce Platform struggles with high costs, complex interface, integration issues, and needs improved automation, AI, and pricing flexibility.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
 

Scalability Issues

Sentiment score
7.5
Red Hat OpenShift excels in scalability, with efficient management and expansion, but costs may challenge smaller on-premise businesses.
Sentiment score
7.7
Salesforce Platform efficiently scales for various user counts, supports customization, and accommodates both small and large organizations effectively.
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Salesforce's scalability was not a problem.
 

Setup Cost

Sentiment score
6.0
Red Hat OpenShift is pricey but offers value through scalability, support, and potential savings with enterprise agreements.
Sentiment score
4.8
Salesforce Platform is considered costly, with complex pricing and negotiation needed, though some find its features justify the expense.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
 

Stability Issues

Sentiment score
7.6
Red Hat OpenShift is recognized for its stability and maturity, though it demands high resources and has occasional minor issues.
Sentiment score
8.2
Salesforce Platform is praised for its stability, minimal glitches, rare issues, timely updates, and overall reliable performance.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
 

Valuable Features

Sentiment score
8.3
OpenShift excels in security, scalability, automation, and integration, with powerful tools and features for efficient application management.
Sentiment score
8.2
Salesforce Platform enhances productivity with quick delivery, scalability, integration, customization, user-friendly features, and comprehensive CRM capabilities.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Red Hat OpenShift
Ranking in PaaS Clouds
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
57
Ranking in other categories
Server Virtualization Software (8th), Hybrid Cloud Computing Platforms (6th)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of December 2024, in the PaaS Clouds category, the mindshare of Red Hat OpenShift is 13.2%, up from 12.9% compared to the previous year. The mindshare of Salesforce Platform is 3.5%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Mikhael Ibrahim - PeerSpot reviewer
Seamlessly monitor microservices with streamlined DevOps capabilities
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other. OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial. Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
ChrisTook - PeerSpot reviewer
Reliable with good reporting and custom dashboards
I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database...
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Red Hat OpenShift vs. Salesforce Platform and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.