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Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations using OpenShift gain ROI from increased productivity, scalability, reduced onboarding time, enhanced efficiency, and minimized resources.
Sentiment score
7.5
Salesforce Platform enhances efficiency and ROI, boosts revenue growth, optimizes operations, and improves sales effectiveness and data management.
With OpenShift combined with IBM Cloud App integration, I can spin an integration server in a second as compared to traditional methods, which could take days or weeks.
Moving to OpenShift resulted in increased system stability and reduced downtime, which contributed to operational efficiency.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
6.8
Red Hat OpenShift customer service is mixed, with some praising and others critiquing support responsiveness, documentation, and issue handling.
Sentiment score
6.7
Salesforce Platform's customer service is reliable, though technical support experiences vary from satisfaction to criticism over response times.
Red Hat's technical support is responsive and effective.
I have been pretty happy in the past with getting support from Red Hat.
Red Hat's technical support is good, and I would rate it a nine out of ten.
 

Scalability Issues

Sentiment score
7.6
Red Hat OpenShift excels in scalable, flexible deployment, effectively managing demand surges, with some preferring enterprise edition for support.
Sentiment score
7.7
Salesforce Platform is scalable and adaptable, supporting growth with extensive features, though complexity may challenge smaller clients.
The on-demand provisioning of pods and auto-scaling, whether horizontal or vertical, is the best part.
OpenShift's horizontal pod scaling is more effective and efficient than that used in Kubernetes, making it a superior choice for scalability.
Red Hat OpenShift scales excellently, with a rating of ten out of ten.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
 

Stability Issues

Sentiment score
7.7
Red Hat OpenShift is highly stable, consistently performing well in production with users rating reliability between eight to ten.
Sentiment score
8.2
Salesforce Platform is highly stable and reliable, with minor issues and occasional slowness managed effectively with a strong connection.
It provides better performance yet requires more resources compared to vanilla Kubernetes.
I've had my cluster running for over four years.
It performs well under load, providing the desired output.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
 

Room For Improvement

Red Hat OpenShift needs better documentation, UI, cloud support, and improved performance in security, integration, and installation processes.
Salesforce Platform struggles with high costs, complex integrations, and inadequate features, requiring enhancements in usability, support, and automation.
Learning OpenShift requires complex infrastructure, needing vCenter integration, more advanced answers, active directory, and more expensive hardware.
We should aim to include VMware-like capabilities to be competitive, especially considering cost factors.
The removal of Grafana and HPA from monitoring caused some issues.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
 

Setup Cost

Red Hat OpenShift's pricing is costly yet competitive for enterprises, with flexibility and negotiation opportunities available.
Salesforce Platform pricing is complex, seen as costly but valuable, with negotiable costs based on user licenses and needs.
Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.
Red Hat can improve on the pricing part by making it more flexible and possibly on the lower side.
The cost of OpenShift is very high, particularly with the OpenShift Plus package, which includes many products and services.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Red Hat OpenShift excels in security, automation, scalability, multi-cloud management, user-friendly interface, and Kubernetes compatibility.
Salesforce Platform offers rapid deployment, scalability, customization, and integration, with strong CRM tools and extensive third-party app support.
The concept of containers and scaling on demand is a feature I appreciate the most about Red Hat OpenShift.
A valuable feature of Red Hat OpenShift is its ability to handle increased loads by automatically adding nodes.
It has features that enhance security, ease of deployment, and service exposure compared to Kubernetes.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
 

Categories and Ranking

Red Hat OpenShift
Ranking in PaaS Clouds
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
61
Ranking in other categories
Server Virtualization Software (9th), Container Management (12th), Hybrid Cloud Computing Platforms (7th), Agile and DevOps Services (1st)
Salesforce Platform
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
94
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (7th), Low-Code Development Platforms (5th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of April 2025, in the PaaS Clouds category, the mindshare of Red Hat OpenShift is 12.1%, up from 11.2% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Mikhael Ibrahim - PeerSpot reviewer
Seamlessly monitor microservices with streamlined DevOps capabilities
Most benefit from it, however, I work with Kubernetes, and installing Vanilla Kubernetes is easy. That said, it introduces many tools that need to be set up individually. OpenShift comes ready out of the box, with all tools installed and configured. Red Hat certifies and confirms that all the components are compatible with each other. OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes. The integrated DevOps capabilities, such as pipelines and the container registry, are extremely beneficial. Additionally, its capability to monitor microservices and containers with integrated tools like Prometheus is a major advantage. The horizontal pod scaling exceeds the scalability features I found in Kubernetes.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Manufacturing Company
9%
Computer Software Company
8%
Insurance Company
7%
Computer Software Company
14%
Financial Services Firm
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective. The best feature is how easy it is to handle external services such as database...
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Red Hat OpenShift vs. Salesforce Platform and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.