The ability to persist data, the security model, the web console, the installation - all of those features make using the product easier.
Data Architect at a tech services company with 11-50 employees
Developing on a standard product like this supports our customers' need for cloud based container solutions.
What is most valuable?
How has it helped my organization?
We develop software for customers that runs on OpenShift, so developing on a standard product like OpenShift supports our customers' need for cloud based container solutions.
What needs improvement?
The security model is hard to understand and use. Debugging errors can be hard as well.
For how long have I used the solution?
We have been using the solution for two years.
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Red Hat OpenShift
April 2025

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What do I think about the stability of the solution?
The product seems to be mature enough to use for production application deployments without stability issues.
What do I think about the scalability of the solution?
The product is able to meet most scalability goals.
How are customer service and support?
The technical support is generally good and there are ample materials available on the web to help find answers to issues.
Which solution did I use previously and why did I switch?
We have not switched from another product. We also support other cloud offerings like Kubernetes.
How was the initial setup?
The installation is better now than early on and can be complicated to set up if you are not familiar with Red Hat Linux and Docker.
What's my experience with pricing, setup cost, and licensing?
For trials and prototypes, the open source version of OpenShift will suffice for most users and is compatible with the licensed version of OpenShift.
Which other solutions did I evaluate?
We evaluated Cloud Foundry but decided upon a Docker container based platform like OpenShift.
What other advice do I have?
Start small, try the open source OpenShift Origin first, then develop a sample application to get accustomed to the platform.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner with Red Hat and work together on various projects.

Cloud Architect at a tech vendor with 1,001-5,000 employees
"Over almost four years, the product has evolved from a basic PaaS to a full-fledged PaaS and Private Cloud solution."
What is most valuable?
The use of creating environments (Development, Staging, and Production) using easy to use PaaS dashboard, and through the use of RHC.
It has a simple yet powerful way of managing environments, without many governance issues.
How has it helped my organization?
The product has helped kick off applications for developers at speed. New joiners can just start using the platform, without bothering to set up an application stack and/or server stack on their local laptop.
It has also helped us ship products at ease, using the Docker and Kubernetes platform, which forms the basis of RedHat OpenShift 3.
What needs improvement?
Scaling has a few defects, such as not scaling up at threshold values. This needs improvement. Also, require little more integration perspective, such as Service Desk integration and Source Code/CI integration.
I rated the solution as an eight out of 10 for two reasons:
- Autoscaling issues. It does not increase in a seamless manner. Sometimes, CPU utilization/Memory utilization exceeds and the application just hangs or gets into HeapSpace or OutOfMemory error.
- Sizing. Maintaining the number of pods at scale.
For how long have I used the solution?
I've used this solution since 2013. Over almost four years, the product has evolved from a basic PaaS to a full-fledged PaaS and Private Cloud solution (with OpenShift 3)
What do I think about the stability of the solution?
Yes, as specified in areas for improvement answer.
How are customer service and technical support?
It's good. Community support is also good. Easy to deal with.
Which solution did I use previously and why did I switch?
Yes, we used IBM SoftLayer and we were not happy with it. Another solution that we are using is AWS, and we are pretty happy with it.
How was the initial setup?
The initial setup was straightforward; not complex.
What's my experience with pricing, setup cost, and licensing?
Pricing is good in comparison with AWS. The enterprise pricing is also competitive and is specifically fine-tuned to the type of environments we have.
Which other solutions did I evaluate?
IBM SoftLayer.
What other advice do I have?
It's a solid solution if you are looking for a perfect enterprise-level PaaS. AWS is a better solution if you are looking for IaaS.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Red Hat OpenShift
April 2025

Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
848,716 professionals have used our research since 2012.
Infrastructure Architect at a government with 501-1,000 employees
Simple and efficient, providing support throughout the whole platform
Pros and Cons
- "Provides support throughout the whole platform."
- "The solution only offers support for one server."
What is our primary use case?
We're using this solution for newly developed applications in house development applications. I'm an infrastructure architect and we are customers of Open Shift.
What is most valuable?
I think the most valuable feature this solution provides is the possibility to have support throughout the whole platform, including logging, monitoring, op features, and the like. It's a simple solution.
What needs improvement?
I'd like to see support for more than one server, a mobile user registry. With that, you could divide it more granulary for development and render for testing and using different IDs.
For how long have I used the solution?
I've been using this solution for six months.
What do I think about the stability of the solution?
This is a stable solution. I think we're going to stick with it.
What do I think about the scalability of the solution?
This is a scalable solution, we have around 40 users.
Which solution did I use previously and why did I switch?
We previously used IBM WebSphere.
How was the initial setup?
The initial setup is straightforward, it took around three to four days. We used the support and four or five of our engineering personnel for deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are quite cheap compared to other similar solutions.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
UI is good but some features are platform-specific, requiring many changes if ported
What is our primary use case?
We were running many of our products on OpenShift.
How has it helped my organization?
We had to discontinue this solution due to many limitations.
What is most valuable?
Has a better UI and is good as a CICD solution.
What needs improvement?
Some of the features are platform-specific, so if it is ported to other cloud solutions it requires a lot of changes.
For how long have I used the solution?
One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Consultant at a tech services company with 201-500 employees
Helps with debugging in a containerized environment, but setup is tedious
What is our primary use case?
I am using OpenShift as a container platform to host various applications in a containerized environment.
How has it helped my organization?
It has really helped me a lot in debugging the issues.
What is most valuable?
The most valuable thing about it is the support available.
What needs improvement?
Installation and setup are a bit tedious, especially in a proxy environment.
For how long have I used the solution?
Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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