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it_user701412 - PeerSpot reviewer
Cloud Architect at a tech vendor with 1,001-5,000 employees
Vendor
"Over almost four years, the product has evolved from a basic PaaS to a full-fledged PaaS and Private Cloud solution."

What is most valuable?

The use of creating environments (Development, Staging, and Production) using easy to use PaaS dashboard, and through the use of RHC.

It has a simple yet powerful way of managing environments, without many governance issues.

How has it helped my organization?

The product has helped kick off applications for developers at speed. New joiners can just start using the platform, without bothering to set up an application stack and/or server stack on their local laptop.

It has also helped us ship products at ease, using the Docker and Kubernetes platform, which forms the basis of RedHat OpenShift 3.

What needs improvement?

Scaling has a few defects, such as not scaling up at threshold values. This needs improvement. Also, require little more integration perspective, such as Service Desk integration and Source Code/CI integration.

I rated the solution as an eight out of 10 for two reasons:

  1. Autoscaling issues. It does not increase in a seamless manner. Sometimes, CPU utilization/Memory utilization exceeds and the application just hangs or gets into HeapSpace or OutOfMemory error.
  2. Sizing. Maintaining the number of pods at scale.

For how long have I used the solution?

I've used this solution since 2013. Over almost four years, the product has evolved from a basic PaaS to a full-fledged PaaS and Private Cloud solution (with OpenShift 3)

Buyer's Guide
Red Hat OpenShift
March 2025
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

What do I think about the stability of the solution?

Yes, as specified in areas for improvement answer.

How are customer service and support?

It's good. Community support is also good. Easy to deal with.

Which solution did I use previously and why did I switch?

Yes, we used IBM SoftLayer and we were not happy with it. Another solution that we are using is AWS, and we are pretty happy with it.

How was the initial setup?

The initial setup was straightforward; not complex.

What's my experience with pricing, setup cost, and licensing?

Pricing is good in comparison with AWS. The enterprise pricing is also competitive and is specifically fine-tuned to the type of environments we have.

Which other solutions did I evaluate?

IBM SoftLayer.

What other advice do I have?

It's a solid solution if you are looking for a perfect enterprise-level PaaS. AWS is a better solution if you are looking for IaaS.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1383027 - PeerSpot reviewer
Infrastructure Architect at a government with 501-1,000 employees
Real User
Simple and efficient, providing support throughout the whole platform
Pros and Cons
  • "Provides support throughout the whole platform."
  • "The solution only offers support for one server."

What is our primary use case?

We're using this solution for newly developed applications in house development applications. I'm an infrastructure architect and we are customers of Open Shift. 

What is most valuable?

I think the most valuable feature this solution provides is the possibility to have support throughout the whole platform, including logging, monitoring, op features, and the like. It's a simple solution. 

What needs improvement?

I'd like to see support for more than one server, a mobile user registry. With that, you could divide it more granulary for development and render for testing and using different IDs.

For how long have I used the solution?

I've been using this solution for six months. 

What do I think about the stability of the solution?

This is a stable solution. I think we're going to stick with it. 

What do I think about the scalability of the solution?

This is a scalable solution, we have around 40 users. 

Which solution did I use previously and why did I switch?

We previously used IBM WebSphere.

How was the initial setup?

The initial setup is straightforward, it took around three to four days. We used the support and four or five of our engineering personnel for deployment. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs are quite cheap compared to other similar solutions. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Red Hat OpenShift
March 2025
Learn what your peers think about Red Hat OpenShift. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
Research And Development Engineer at a comms service provider with 10,001+ employees
Real User
UI is good but some features are platform-specific, requiring many changes if ported

What is our primary use case?

We were running many of our products on OpenShift.

How has it helped my organization?

We had to discontinue this solution due to many limitations.

What is most valuable?

Has a better UI and is good as a CICD solution.

What needs improvement?

Some of the features are platform-specific, so if it is ported to other cloud solutions it requires a lot of changes.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user849108 - PeerSpot reviewer
Associate Consultant at a tech services company with 201-500 employees
Consultant
Helps with debugging in a containerized environment, but setup is tedious

What is our primary use case?

I am using OpenShift as a container platform to host various applications in a containerized environment.

How has it helped my organization?

It has really helped me a lot in debugging the issues.

What is most valuable?

The most valuable thing about it is the support available. 

What needs improvement?

Installation and setup are a bit tedious, especially in a proxy environment.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Technical Lead at MORO
Real User
Enables seamless workload management and supports enterprise-grade integration
Pros and Cons
  • "OpenShift is more enterprise-oriented, offers good support, and provides integration with multiple solutions."
  • "While Red Hat OpenShift is stable, monitoring and reporting capabilities need improvement. Integration with tools like Grafana and Prometheus is necessary for capturing logs, and manually managing these aspects is time-consuming."

What is our primary use case?

Our primary use case for Red Hat OpenShift involves utilizing it as a solution for backup purposes, specifically for OpenShift and O365 backup. It supports multiple workload backups, including AI-related projects. We also have multiple customers hosted, as we provide services such as implementation, integration, and partnership.

What is most valuable?

Red Hat OpenShift stands out as a robust enterprise solution due to its superior support and documentation. Our projects, including AI workloads that require GPU worker nodes, have performed well with OpenShift. The platform's support for virtualization allows us to migrate VMs and run them as containers. Additionally, it offers multiple storage options, including Red Hat Data Foundation (ODF). Compared to other Kubernetes solutions, OpenShift is more enterprise-oriented. We are able to meet most of our current business requirements with this solution.

What needs improvement?

While Red Hat OpenShift is stable, monitoring and reporting capabilities need improvement. Integration with tools like Grafana and Prometheus is necessary for capturing logs, and manually managing these aspects is time-consuming. Network management is also challenging, especially when planning and adjusting the CIDR network ranges. Finally, there is a need for improvements in layer four ingress communication for database connectivity.

For how long have I used the solution?

We have approximately two years of experience with Red Hat OpenShift.

What do I think about the stability of the solution?

Red Hat OpenShift is a stable solution.

What do I think about the scalability of the solution?

I would rate the scalability of Red Hat OpenShift as an eight or nine out of ten. The platform has shown significant improvement with each new version, adding valuable features while making it easy to scale by adding or removing worker nodes and storage.

How are customer service and support?

Red Hat's technical support is good, and I would rate it a nine out of ten.

How would you rate customer service and support?

Positive

What about the implementation team?

We provide a range of services, acting as implementers, integrators, and partners with Red Hat OpenShift.

What's my experience with pricing, setup cost, and licensing?

Red Hat OpenShift has a high price, and the licensing model can be prohibitive for smaller customers. Initially, licensing was per CPU, with a memory cap, but the price has doubled, making it difficult to justify for clients with smaller compute needs.

Which other solutions did I evaluate?

We have worked with native Kubernetes and Tanzu, and we are planning to explore SUSE Rancher. OpenShift is more enterprise-oriented, offers good support, and provides integration with multiple solutions.

What other advice do I have?

Overall, I would rate Red Hat OpenShift a nine out of ten. Despite the higher price and needed improvements, OpenShift is an enterprise-grade solution that meets most business needs. I would rate the overall solution a 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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