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Venkatesh Sunkara - PeerSpot reviewer
Software Engineer at Accenture
Real User
Top 10
Optimizes operations, improves efficiency, and reduces costs
Pros and Cons
  • "Its monitoring and alerting features are what I found the most valuable."
  • "The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data."

What is our primary use case?

The primary use case for using Redwood Workload Automation Software is its ability to automate and orchestrate complex business processes and IT workflows across on-premises, cloud, and hybrid environments. 

The feature I appreciate when using the software is DevOps Automation. The software automates the deployment of applications and infrastructure, ensuring that the development and operations teams can work together more efficiently. The Software also automates the scheduling of batch jobs for data processing, data backups, and data transfers.

How has it helped my organization?

Redwood Workload Automation Software is designed in such a way it helps organizations optimize their operations, improve efficiency, and reduce costs by automating repetitive tasks, scheduling jobs, and monitoring workflows. 

Since my organization has numerous applications, the software helps in application integration by orchestrating the flow of data between different applications and systems, ensuring that the data is processed in the correct sequence. 

The software helps organizations to achieve and maintain regulatory compliance by automating and enforcing policies and procedures.

What is most valuable?

Its monitoring and alerting features are what I found the most valuable. Monitoring workflows and sending alerts when issues arise, such as when a job fails or when a threshold is exceeded, allows users to quickly identify and resolve the issues before they become big problems. This helps to improve reliability and reduces downtime. 

The software provides detailed reporting and analytics capabilities, allowing users to analyze job and workflow performance, identify trends, and optimize their operations.

What needs improvement?

The addition of machine learning capabilities could help Redwood Workload Automation Software better predict job and workflow performance, detect anomalies, and optimize operations based on historical data. 

The addition of artificial intelligence capabilities could help the software provide intelligent recommendations based on real-time data. 

Overall, Redwood Software is a powerful and versatile tool, and the addition of new features helps to meet the evolving needs of organizations.

Buyer's Guide
Redwood RunMyJobs
January 2025
Learn what your peers think about Redwood RunMyJobs. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for the past year.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2140119 - PeerSpot reviewer
Application development associate at Accenture
Real User
Helps schedule and monitor jobs and offers good technical support
Pros and Cons
  • "This tool helps us to monitor the job related to SAP modules."
  • "We need the ability to pull data into an Excel format."

What is our primary use case?

RunMyJobs is very flexible, and once you set a job chain up, it runs like clockwork. One of my favorite features is the custom calendars that allow you to run jobs only when you want them to. It doesn't have to be daily, weekly, or monthly only.

We implemented a new system, and the business users had to run tasks manually. We were able to create some standard processes that could be used over and over with just different parameters to automate over 100 manual tasks, which saved the users from having to work nights and weekends.

There is no dislike point or comment at this time since Redwood is already doing a great job in the automation tool sector. For a first-time installation, we need a good amount of knowledge to install Redwood in our organization. Apart from this, I don't have any dislike point as of now.

How has it helped my organization?

We implemented a new system and the business users had to run tasks manually. We were able to create some standard processes that could be used over and over with just different parameters to automate over 100 manual tasks, which saved the users from having to work nights and weekends.

Redwood is already doing a great job in the automation tool sector. For the first-time installation, we need a good amount of knowledge to install Redwood in our organization. Apart from this, there is nothing to dislike as of now.

We can easily track the status of the job, and if any error is encountered we can easily solve that issue via the given familiar functions.

What is most valuable?

This tool helps us to schedule and monitor jobs related to SAP modules like FI, MM, SD, HR, etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. 

From the monitoring perspective, we can easily track the status of a job, and if any error is encountered, we can easily solve that issue by the given familiar functions.

It is easy to overcome complicated tasks. This tool helps us to monitor the job related to SAP modules. There won't be a memory outage issue; it will work with all browsers.

What needs improvement?

It's amazing how easy it is to use Redwood Business Process Automation and implement it in my work  

The areas it needs improvement are in the directional use. To start is a bit difficult. More instructions will help. 

We need the ability to pull data into an Excel format. That would also quite help to tally and get data effortlessly.

I am fascinated with the performance that this software allows me to have. It is fully functional and meets all the requirements to help me carry out my work effectively. I use it safely and without any inconvenience on an SAP platform. It is really comfortable, and I like it. 

It helps me to synthesize all the programming of a wide variety of jobs that enter our database daily and must be corrected in record time. 

This digital platform allows me to configure certain aspects for efficiency in different processes, 

For how long have I used the solution?

I've used the solution for about six months.

What do I think about the stability of the solution?

The stability of the tool is quite amazing. It is quite user-friendly and helps in scheduling jobs effortlessly in the production environment.

What do I think about the scalability of the solution?

This tool helps us to schedule and monitor jobs related to SAP modules like FI, MM, SD, HR, etc. It also provides the cancellation, start, and restart of the process for the running jobs at the same time as per the business requirements. 

From the monitoring perspective, we can easily track the status of the job, and if any error is encountered, we can easily solve that issue by the given familiar functions.

How are customer service and support?

Technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Amazon Batch and I wanted to try a different user interface.

How was the initial setup?

It was straightforward to set up. That said, instructions would be helpful to navigate at the beginning. We'd like have toolbar options show detail and their use case at the outset. 

What about the implementation team?

We implemented it through the vendor team. Their level of expertise was 10/10.

What was our ROI?

We have witnessed an ROI of 10%.

What's my experience with pricing, setup cost, and licensing?

The solution has perfect pricing. It is very good for exploring a new platform.

Which other solutions did I evaluate?

I did evaluate Amazon Cloud Watch. It has a good user interface.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Redwood RunMyJobs
January 2025
Learn what your peers think about Redwood RunMyJobs. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Madhu Bk - PeerSpot reviewer
ServiceNow Developer at Accenture
Real User
Top 5Leaderboard
Efficient with good monitoring and alerting
Pros and Cons
  • "Redwood is more flexible and we can schedule the tasks based on different time zones."
  • "There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application."

What is our primary use case?

We're impressed with the way Redwood transformed workflow automation in our organization. It has become an integral part of our daily and weekly operations, streamlining processes, and increasing efficiency. Redwood has a great Interface that is easy to use. Even with limited technical knowledge, one can make configurations in it. Scheduling the batch jobs, automating the data transfers and complex workflows are fully automated, and no manual intervention is required. It seamlessly integrates with other systems to bring the solution.

How has it helped my organization?

Using Redwood has enhanced efficiency like never before, It has pre-built templates and libraries, which makes it easy to design and customize the workflows the way we require. It brings comprehensive solutions to our automation in an organization. 

Monitoring and alerting is the best feature. We can be notified of the status of the task. Error handling is an advanced feature that increases the accuracy of the work. Redwood is more flexible and we can schedule the tasks based on different time zones.

What is most valuable?

Compared to the features of other automation tools, Redwood has many advanced functionalities in it. The initial setup and configuration of Redwood are straightforward. It takes little time to become familiar with all the features, including drag-and-drop functionality. Some templates make it relatively easy to use. Its scheduling capabilities help ensure tasks are accurately executed on time. We can identify the issues and address them quickly. Reports are generated by the filters and scheduled timings to track the status of the tasks.

What needs improvement?

I would appreciate it if they improved the service in terms of support and assistance for the software. There is a lack of resources and product documentation which, if included, would help to gain more knowledge about the application. 

Small businesses may step back from the solution as the cost and pricing are more expensive. 

The downtime of the software should be reduced; it takes quite a long time to download the bulk data. 

The Excel document export option is unavailable for job transport.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Pooja P - PeerSpot reviewer
Software Development Specialist at NTT DATA
Real User
Top 5
Jobs can be scheduled, integrated, and automated easily
Pros and Cons
  • "This product is simple and easy to use."
  • "The product can improve customer service."

What is our primary use case?

Redwood provides an advanced form of scheduler that supports multiple applications and workflows by automating the process. This makes room for innovation that helps users to innovate rather than perform a repeated process. 

This being a SaaS automation tool, we benefit from integrating with other technologies across the enterprise and consolidating workflows across different environments. 

It helps us overcome limitations and gaps in complex processes that function between various resources. Process flows can be created and managed well. 

The cloud, data, and file management capabilities are remarkable.

How has it helped my organization?

The file transfer, cloud, and data can now be managed well.

Jobs can be scheduled, integrated, and automated without much effort.

There is an opportunity for innovation.

This product is simple and easy to use.

Redwood unifies the process by being user-friendly which makes work simple and easy to navigate across. It patches the gap in complex processes that function between resources. The solution scales and integrates with different technologies. It helps people overcome monotonous and repeated processes by providing the opportunity to innovate and think out of the box. 

It is uniquely designed for maximum benefit and scalability.

What is most valuable?

Redwood unifies the process by being user-friendly which makes work simple and easy to navigate across.

The product helps people overcome monotonous and repeated processes of work by providing the opportunity to innovate and think out of the box.

I like the following features:

  • File transfers, cloud, and data can be managed well
  • Jobs can be scheduled, integrated, and automated without much effort
  • There is always an opportunity for innovation 
  • Simple and easy to use

What needs improvement?

There is nothing much that the product should improve on except for adding new features. They should provide an easy-to-go-through document for beginners to understand and use the solution hassle-free. 

The product can improve customer service. 

Apart from these, it has impactful and unique features that stand out from any other application used. They are helpful in bringing people out of their comfort zone as they have room for innovation. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Keerthi R - PeerSpot reviewer
DevOps Engineer at HTC Global Services (INDIA) Private
Real User
Top 5
Greta load balancing and job scheduling with helpful central monitoring
Pros and Cons
  • "Multi-platform scheduling makes it easier this way rather than accessing one platform at a time."
  • "They should be made more cost-effective in comparison to similar software services."

What is our primary use case?

We use the solution for automating jobs and schedules. Prior to this, I was using AWS and a few other paid services for regular monitoring of servers and such. Since Redwood, everything has been smooth as it takes care of most of the automation part and 

It looks into history and logs of everything done from the past week. It helps us to focus on other goals rather than just work on something mutedly.

The product supports all browsers and all time zones. I don't have to worry about time zones while I work.

How has it helped my organization?

The solution has improved our organization via:

  • Multi-platform scheduling makes it easier this way rather than accessing one platform at a time.
  • Central monitoring. The dashboard provides all the required data.
  • Logging, alerting, and notifications. We see the huge benefit since most of the manual work is reduced this way.
  • Analyzing and visualization give a clear understanding of errors and critical logs, hence easy to resolve complex issues.
  • Application integration has a broad range of enterprise applications that are timely and efficient in terms of work.

What is most valuable?

The most valuable aspects include: 

  • Load balancing and proper memory management
  • Scheduling of jobs without any manual monitoring 

More than anything, I can work on my time. Even teams within different countries can work on their own time so that we don't have to schedule everything in one particular time zone.

The automatic workload balancing between servers is a huge time saver as this simplifies most of the issues and monitoring stuff related to space, CPU usage, and logs. The analysis of the given data is also quite amazing.

What needs improvement?

The solution can make the following improvements:

  • They should be made more cost-effective in comparison to similar software services.
  • I would love a direct download option like service now or AWS services. It would be easier to access the data rather than just viewing and trying to do a workaround.
  • The documentation is very high-level and should be more user-friendly, as the vocabulary used is a bit confusing at times. There should be more efficient or simple explanations can help.
  • The application integration is quite complex. It would help if it was made simpler.

For how long have I used the solution?

I have been using this for around a year now, and it has been good so far. So much manual work is reduced thanks to this tool. Automation is a game changer.

What do I think about the stability of the solution?

It likely will be one of the greatest automation tools in the near future.

What do I think about the scalability of the solution?

People don't realize its capacity until they use it. Once you start using it you will buy it either way.

How are customer service and support?

There is always room for improvement with support, however, as of now, the support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using AWS and ServiceNow to monitor the servers. It was more of a manual job since, in Redwood, everything is simple.

How was the initial setup?

The setup process was easy to understand. That said, it took some time to learn as it offers many services.

What about the implementation team?

We had help from the vendor team, and it was great.

What was our ROI?

We have seen an ROI definitely from the features and the time it saves on jobs and tracking tasks.

What's my experience with pricing, setup cost, and licensing?

Even though the setup cost is a bit expensive, the product is worth it, and the user framework is great.

Which other solutions did I evaluate?

I did not evaluate any other solution. This was a recommendation from a friend, and I love it.

What other advice do I have?

They need to reduce the cost and add a download feature for bulk data. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
RITHIK V GOPAL - PeerSpot reviewer
Cyber Security Analyst at Tata Consultancy Service
Real User
Top 5
Good automation capabilities with simple integrations and a simple setup
Pros and Cons
  • "Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible."
  • "The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information."

What is our primary use case?

RunMyJobs has been used in our security project. 

We have a security monitoring tool that would trigger alerts for the pre-defined conditions, and RunMyJobs would send a request to the integrated ITSM. That way, automatically incidents are created with the data populated from the triggered alert. The associate can then investigate the triggered alert and report incidents.  

This has reduced the manual work for associates and has provided more time and concentrate on the critical business task.

How has it helped my organization?

This solution has cut down on the manual work the associates need to perform to create incidents for the triggered alerts and as well as eliminate the scope of error and also provides associates more time to concentrate on investigation and also other critical business tasks.

The associates are also able to get the status of the process through the dashboard which has most of the critical data needed to know on the process. This is faster and more efficient as it is integrated for incidents. It allows the team to meet the SLA defined by the customer.

What is most valuable?

RunMyJobs can be easily integrated with other software to perform automation. Our team was able to integrate it with the ITSM tool as well as security monitoring tools to make the incident creation process automatically feasible. 

Rather than going through a number of documentation and support calls, an individual can easily implement the tool and also provide knowledge transfer to the team members. 

What needs improvement?

The dashboard provided can be made more visually appealing and could include more critical data that would help associates in one glance get the required information.

There can be more pre-built integration setups that can be used based on the changing business requirements. Due to the lack of this, we are forced to integrate adapters. Not all third-party tools are easily integrated into the Redwood RunMyJobs for automation purposes. 

For how long have I used the solution?

I've used the solution for less than a year.

What do I think about the stability of the solution?

This is a good automation tool to implement if a company wants something to perform repetitive tasks that need to be done on a daily, monthly, or quarterly basis. 

What do I think about the scalability of the solution?

It's a very scalable product and can take on large workloads.

Which solution did I use previously and why did I switch?

We did not use any tool previous to this.

What was our ROI?

We are able to cut down the time it takes to manually handle tasks.

What's my experience with pricing, setup cost, and licensing?

I'd advise others to have a detailed call with support to understand the integration.

Which other solutions did I evaluate?

We looked into Tidal Workload Automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gowri-Shankar - PeerSpot reviewer
Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5
A job scheduling tool you can use to automate business processes across your SAP landscape
Pros and Cons
  • "We can achieve anything that anything that we would like to do. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job."
  • "The price wise, it is not affordable. When we compare with other industry leading softwares and even the same scale, there are certain softwares that can compete with Redwood, but Redwood is very highly paced.So it is more SAP friendly, I would say, at this point. Since it was owned by SAP for very long time, they have made it SAP friendly. But if you look at the tool as a enterprise tool. Like, in general, it is not really that great as a tool. So you can you have better options when you couple it with SAP. But if you would like to control your enterprise level applications, anything after that, like, Azure AWS and things like that Oracle."

What is our primary use case?

It provides cloud advantages. 

How has it helped my organization?

RunMyJobs is very useful in our case. I'm from an ERP background. We had a hard time running jobs to keep our business alive. This was due to the complex structure and nature of the jobs which tend to move to different systems at each point in time. This was difficult to achieve with traditional SAP software.

What is most valuable?

We can achieve anything that we would like to do using this solution. In SAP, it's not generally possible with just with SAP. So we have solution manager as an option, but run by job. 

What needs improvement?

Price-wise, it is not affordable. When we compare with other industry-leading software and even the same scale, there are certain software that can compete with Redwood, but Redwood is very highly paced. 

It is more SAP-friendly, at this point. Since it was owned by SAP for a very long time, they have made it SAP-friendly. But if you look at the tool as an enterprise tool, it is not really that great. You can have better options when you couple it with SAP.

For how long have I used the solution?

I have been using Redwood RunMyJobs for seven years. 

What do I think about the stability of the solution?

The solution is highly stable.

What do I think about the scalability of the solution?

It is not a very scalable solution. I would rate the scalability a seven out of ten. 

How are customer service and support?

The technical support does not provide support over the weekend. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward. 

What was our ROI?

The return on investment is good. 

What other advice do I have?

Even though it is highly-priced, it is a go to SAP product. I rate the overall solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PoojaBorade - PeerSpot reviewer
Security Delivery Associate at Accenture
Real User
Top 5
Reduces errors, increased productivity, and extends easily
Pros and Cons
  • "With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity."
  • "Adding machine learning and AI capabilities would enable Redwood to automate more complex business processes and tasks."

What is our primary use case?

Primary uses include:

  1. Scheduling and automating IT operations tasks, such as database backups, server maintenance, and software upgrades.
  2. Automating financial processes, such as accounts payable and accounts receivable, to reduce errors and improve efficiency.
  3. Managing and automating supply chain processes, such as inventory management and order processing, to improve supply chain visibility and reduce lead times.
  4. Automating HR processes, such as employee onboarding, benefits enrollment, and performance reviews.
  5. Automating marketing and sales processes, such as lead generation, customer relationship management, and email campaigns.
  6. This solution was deployed as a SaaS model in a hybrid cloud. 

How has it helped my organization?

The solution has helped our organization by offering:

Increased productivity. With automation in place, employees can focus on more strategic tasks that require human expertise, increasing overall productivity. 

Reduced errors. Automating tasks with Redwood Software - Workload Automation Edition can reduce the risk of human error, improving the accuracy of critical business processes.

Scalability. Redwood Software - Workload Automation Edition can scale to support growing business needs, enabling organizations to handle increasing workloads without adding additional resources.

What is most valuable?

Redwood's error-handling capabilities enable users to define how the system should respond to errors or exceptions during task execution. This feature enables users to minimize the impact of errors and ensure that critical business processes are not disrupted.

Redwood's task scheduling feature allows users to define when and how often a particular task should be executed. This feature enables users to optimize resource utilization and ensure that critical business processes are executed on time.

What needs improvement?

The following area could be improved:

Machine Learning and AI Capabilities. Adding machine learning and AI capabilities would enable Redwood to automate more complex business processes and tasks. For example, users could leverage machine learning to automatically classify documents, extract data from unstructured sources, and make intelligent decisions based on real-time data

Reporting and Analytics. Adding more robust reporting and analytics capabilities would enable users to better understand how their business processes are performing and identify areas for improvement. This could include providing pre-built dashboards and reports, as well as the ability to create custom reports and visualizations.

For how long have I used the solution?

I've used the solution for 1.5 years.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Product Categories
Workload Automation
Buyer's Guide
Download our free Redwood RunMyJobs Report and get advice and tips from experienced pros sharing their opinions.