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What is SAAS First?

SAAS First mindshare

Product category:
As of January 2026, the mindshare of SAAS First in the Help Desk Software category stands at 0.4%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Help Desk Software Market Share Distribution
ProductMarket Share (%)
SAAS First0.4%
ServiceNow13.1%
JIRA Service Management6.5%
Other80.0%
Help Desk Software

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