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Consultant Expert SAP PI / SAP PO at BS - Int Consulting
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Facilitating seamless integration with robust adapter collection and stable connectivity
Pros and Cons
  • "Overall, I would rate SAP Process Orchestration a 10 out of 10."
  • "The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."

What is our primary use case?

I have worked with SAP Process Orchestration to facilitate interfaces between different systems, including various SAP modules like HR and FISCO, and non-SAP systems. We also use it alongside SAP BTP to interface these modules.

What is most valuable?

The basic features of SAP Process Orchestration, especially the collection of adapters such as File Adapter, SOAP Adapter, REST Adapter, HTTP Adapter, and FTP Adapter, are the most valuable. Sometimes, the BPM feature is also useful, although it is used about twenty percent of the time compared to the standard features. In terms of overall usage, the suite's integration capabilities allow organizations to maintain stable connections across different platforms, with compatibility being a significant plus.

What needs improvement?

The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users. Additionally, the tool relies on Java, which feels less contemporary. Although its technology and power are excellent, a more updated interface would be beneficial.

For how long have I used the solution?

I have been working with SAP Process Orchestration for about 15 years.

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What do I think about the stability of the solution?

SAP Process Orchestration is a fairly stable solution, and I would rate its stability as an eight out of ten.

What do I think about the scalability of the solution?

SAP Process Orchestration is easy to scale, as it has an interface to create users and assign roles accordingly. There is an identity provider integrated within the system for these actions.

How are customer service and support?

I have not contacted SAP customer support in the last 10 to 13 years. My experience and the internet have been enough to solve any issues. I only possibly needed it at the beginning, but have not since.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup of SAP Process Orchestration is not very difficult and I would rate it a seven out of ten in terms of ease.

What's my experience with pricing, setup cost, and licensing?

SAP solutions are generally expensive. SAP Process Orchestration was integrated with SAP ECC in a package, but my customers have consistently described it as an expensive product.

Which other solutions did I evaluate?

The user interface of SAP Process Orchestration is considered older when compared to other solutions like Talend or WebMethods, which might look more user-friendly.

What other advice do I have?

The biggest benefit of SAP Process Orchestration is its stability and specific adapters which are well-suited for connecting SAP ECC to SAP Process Orchestration. However, the suitability of the solution often depends on the knowledge and skills of the person implementing and using it. Overall, I would rate SAP Process Orchestration a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free SAP Process Orchestration Report and get advice and tips from experienced pros sharing their opinions.