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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
9th
Average Rating
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
1st
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business-to-Business Middleware category, the mindshare of Infor ION is 4.4%, down from 4.5% compared to the previous year. The mindshare of SAP Process Orchestration is 10.7%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
It's bundled, so I don't need to purchase an additional product
I rate Infor ION nine out of 10. It's a good solution if you want to develop a process-oriented hierarchy, develop custom software, or integrate any application externally or internally within your server. We're pushing more of our customers to the cloud, and ION is excellent on the cloud. It's a little tedious to configure ION on the cloud.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"The tool's most valuable feature is middleware capabilities."
"ION is good for building custom middleware boxes."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."
"I think it is a very stable tool. My company did not have any problem with the tool."
"The initial setup is easy."
"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
"The solution's technical support is good."
"The solution is easy to use."
 

Cons

"ION's integration with older applications could be better."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The dashboard is not very simple and can be a bit tricky."
"It requires some maintenance."
"Data modeling is an area of concern in the product where improvements are required."
"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"It is not a scalable solution for the cloud. I would not recommend this for the cloud."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The older version of the solution will no longer be supported."
 

Pricing and Cost Advice

Information not available
"It's not an expensive solution."
"The solution is highly-priced."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"It is a very expensive solution. We only pay for the license."
"The cost of SAP products is quite high but the quality is really good."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"We subscribe to annual licenses, and the competitive license cost is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Manufacturing Company
15%
Wholesaler/Distributor
7%
Financial Services Firm
6%
Manufacturing Company
17%
Computer Software Company
15%
Financial Services Firm
7%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
ION comes in a bundle with other Infor solutions. You don't buy it separately.
What needs improvement with Infor ION?
Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer.
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
SAP Process Orchestration is considered to be cheaper than other middleware solutions up to a certain volume level. It is notably less expensive than alternatives like MuleSoft.
What needs improvement with SAP Process Orchestration?
SAP should improve the user interface, as it often lacks modern features and aesthetic appeal. Additionally, there are other areas in need of enhancement, including monitoring features and end-to-e...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Learn More

Video not available
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.