We performed a comparison between Infor ION and SAP Process Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We haven't had any issues with ION so far."
"ION is good for building custom middleware boxes."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"The tool's most valuable feature is middleware capabilities."
"The initial setup is easy...The solution gets automatically connected. The deployment takes six months. I rate its setup phase a ten out of ten."
"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."
"The solution's technical support is good."
"The solution is easy to use."
"The solution provides very good and central logging systems. It offers high flexibility with vertical and horizontal extend capacity."
"It is strategically focused to forecast a global integration platform for our business."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"The most valuable feature is the seamless integration with backend systems."
"The dashboard is not very simple and can be a bit tricky."
"ION's integration with older applications could be better."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The cloud capability features need improvement."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"SAP Process Orchestration breaks down sometimes."
"It requires some maintenance."
"The solution could be more scalable."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"The responsiveness of technical support needs to be improved."
Infor ION is ranked 8th in Business-to-Business Middleware with 4 reviews while SAP Process Orchestration is ranked 1st in Business-to-Business Middleware with 28 reviews. Infor ION is rated 8.6, while SAP Process Orchestration is rated 8.2. The top reviewer of Infor ION writes "It's bundled, so I don't need to purchase an additional product". On the other hand, the top reviewer of SAP Process Orchestration writes "A tool that can be useful for small integrations and large integrations". Infor ION is most compared with Mule Anypoint Platform and BizTalk Server, whereas SAP Process Orchestration is most compared with Mule Anypoint Platform, SAP Data Services, webMethods Integration Server, IBM Sterling B2B Integration Services and IBM B2B Integrator. See our Infor ION vs. SAP Process Orchestration report.
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