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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.3%, down from 3.6% compared to the previous year. The mindshare of SAP Process Orchestration is 9.0%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
It's bundled, so I don't need to purchase an additional product
I rate Infor ION nine out of 10. It's a good solution if you want to develop a process-oriented hierarchy, develop custom software, or integrate any application externally or internally within your server. We're pushing more of our customers to the cloud, and ION is excellent on the cloud. It's a little tedious to configure ION on the cloud.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ION is good for building custom middleware boxes."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"The tool's most valuable feature is middleware capabilities."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"The main benefit is that the solution is low maintenance. Moreover, it's the license cost is very low because it's part of the package. The maintenance is standard maintenance. And the updates are regular. So there's a regular update and you can choose whether you want to do those updates or not."
"The monitoring tools are the most valuable feature."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"Orchestration is beneficial for us."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"Process Orchestration fulfils the need for middleware to mediate types of connectivity."
 

Cons

"The dashboard is not very simple and can be a bit tricky."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"ION's integration with older applications could be better."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"The solution is not very scalable because it is at the end of its life."
"It requires some maintenance."
"Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"The cloud capability features need improvement."
"It's very difficult to find errors in a simple way."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"The older version of the solution will no longer be supported."
 

Pricing and Cost Advice

Information not available
"The fee for maintenance is costly."
"It's not an expensive solution."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"The solution is highly-priced."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The pricing for this solution is fine."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
17%
Financial Services Firm
6%
Wholesaler/Distributor
6%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
ION comes in a bundle with other Infor solutions. You don't buy it separately.
What needs improvement with Infor ION?
Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer.
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.
What needs improvement with SAP Process Orchestration?
There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.