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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.3%, down from 3.6% compared to the previous year. The mindshare of SAP Process Orchestration is 9.0%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
It's bundled, so I don't need to purchase an additional product
I rate Infor ION nine out of 10. It's a good solution if you want to develop a process-oriented hierarchy, develop custom software, or integrate any application externally or internally within your server. We're pushing more of our customers to the cloud, and ION is excellent on the cloud. It's a little tedious to configure ION on the cloud.
Vishal Khare - PeerSpot reviewer
A tool that can be useful for small integrations and large integrations
It is a pretty scalable solution. You can use the tool for small integrations and large integrations. From a use case perspective, all the people, around 3,000 employees, use the tool in my organization since some form of the product's integration capabilities are used in the company and have their own requirements of interfaces. There are no plans to increase the use of the solution in my company. My company has a couple of managers and developers to do the coding and mapping in SAP PI/PO. If I talk about the APAC region, I have almost eight to ten people who take care of the tool's complete technical area.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is middleware capabilities."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"We haven't had any issues with ION so far."
"ION is good for building custom middleware boxes."
"The solution is easy to use."
"The monitoring tools are the most valuable feature."
"The product has good technical support but you usually will not need it because it is quite stable."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"Great monitoring tools and has its own alert framework."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."
"The most valuable feature of SAP Process Orchestration is its flexibility in being able to build integrations with SAP systems and non-SAP systems."
 

Cons

"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The dashboard is not very simple and can be a bit tricky."
"ION's integration with older applications could be better."
"Process Orchestration needs to provide secure connectivity as no one has any data information."
"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."
"It would be beneficial to enhance the ease of implementing new projects and improve overall stability in our implementations."
"SAP should improve the user interface, as it often lacks modern features and aesthetic appeal."
"The cloud capability features need improvement."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"The solution is not very scalable because it is at the end of its life."
 

Pricing and Cost Advice

Information not available
"It is a very expensive solution. We only pay for the license."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The pricing for this solution is fine."
"The solution is highly-priced."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"There are fees in addition to the licensing."
"The cost of SAP products is quite high but the quality is really good."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
16%
Wholesaler/Distributor
7%
Financial Services Firm
6%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
ION comes in a bundle with other Infor solutions. You don't buy it separately.
What needs improvement with Infor ION?
Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer.
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.
What needs improvement with SAP Process Orchestration?
There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.