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Infor ION vs SAP Process Orchestration comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor ION
Ranking in Business-to-Business Middleware
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SAP Process Orchestration
Ranking in Business-to-Business Middleware
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Business-to-Business Middleware category, the mindshare of Infor ION is 3.2%, down from 3.4% compared to the previous year. The mindshare of SAP Process Orchestration is 8.6%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware
 

Featured Reviews

Eugenio Santos - PeerSpot reviewer
Serves as reliable middleware enabling efficient document handling and seamless connectivity between different systems
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version. Integration with third parties is delicate and can be expensive without involvement from Infor.
Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We haven't had any issues with ION so far."
"Its stability is commendable, as I rarely encounter bugs or problems."
"ION is good for building custom middleware boxes."
"ION acts as a middleware that allows me to handle all the volumes of incoming and outgoing documents with partners."
"The tool's most valuable feature is middleware capabilities."
"I have found the most valuable feature to be the ability to monitor integration performance and the reasons for the failure of inbound and outbound transactions. We can see both inbound and outbound transactions, and it gives us a mirror image or the whole history of all inbound and outbound transactions between Infor M3 Business Engine and the third parties."
"Orchestration is beneficial for us."
"It is a scalable solution."
"Great monitoring tools and has its own alert framework."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"The solution's technical support is good."
"The performance of data processing has increased."
"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"The most valuable features of SAP Process Orchestration are the standard APIs that we can use."
 

Cons

"I would like to see ION add automated setup and integration with Salesforce. They need to work on these types of tools."
"The dashboard is not very simple and can be a bit tricky."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features."
"Infor ION doesn't provide connectors for all integration touchpoints. Sometimes, we may have to build our own. It incurs additional costs for the customer."
"ION's integration with older applications could be better."
"The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it improves in the new version."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"The older version of the solution will no longer be supported."
"The usability is an area where it can be improved upon."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"It requires some maintenance."
 

Pricing and Cost Advice

Information not available
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"The fee for maintenance is costly."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The solution is highly-priced."
"The cost of SAP products is quite high but the quality is really good."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"It is a very expensive solution. We only pay for the license."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Computer Software Company
16%
Healthcare Company
7%
Wholesaler/Distributor
6%
Manufacturing Company
18%
Computer Software Company
15%
Financial Services Firm
7%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infor ION?
The tool's most valuable feature is middleware capabilities.
What is your experience regarding pricing and costs for Infor ION?
The product is not expensive. I paid for the licenses, and the annual support fee is reasonable in comparison to other APIs.
What needs improvement with Infor ION?
The main issue for me is that the current product is obsolete, and I need to migrate to Infor 10 for more features. Accessing the interface and monitoring aspects is problematic, and I hope it impr...
What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.
What needs improvement with SAP Process Orchestration?
There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...
 

Also Known As

Infor Intelligent Open Network
SAP NetWeaver Process Integration, NetWeaver Process Integration
 

Overview

 

Sample Customers

FINIDR, Midsona, Eynsham Hall, Midwest Wheel, Watchfire Signs, Sanford Health, Royal Adelaide
Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Find out what your peers are saying about Infor ION vs. SAP Process Orchestration and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.