SAP Signavio Process Intelligence Reviews

We use the product for commercial operations and supply chain management.

The product helps us build solid business use cases. We can present them as effective visual diagrams in PPT format.

The product needs improvement for out-of-the-box features. It should be able to convert business workflows into media documents quickly. The process of finding dependencies and flagging them could be better.

They should add the feature of exporting PDFs. There could be AI-related features to integrate multiple tools.

We have been using SAP Signavio Process Intelligence for a year.

We have not encountered downtime for the platform.

The product is scalable.

The product’s knowledge base is equipped with AI features. If you know the buzzwords and the keywords, you will be able to find solutions to queries. The literature points to web pages that may have the necessary information to help you deal with the issues. If the problem is not resolved, you can always open a case.

Positive

Our customer used UiPath before. Later, they switched to SAP Signavio Process Intelligence as they wanted an ERP native process mining solution. They decided to move away from UI automation and bring in more workflow-driven automation with a stable system rather than a robotic approach.

The initial setup is based on a native process, as it is already deployed on SAP. We started the deployment with a POC approach. It took us ten weeks to complete. Later, we required another week to set up insurance warranties.

If you already use SAP products as a part of your ERP system, then going for Signavio Process Intelligence makes sense. It would incur a little cost as well. 

There need to be some more improvements from an interface point of view. The process mining should be easier for business analysts and clerical staff working on the machine and using these tools. We shouldn’t be required to spend a lot of time training and scaling for it. Also, they should bring in some API features and new technologies.

I rate SAP Signavio Process Intelligence an eight out of ten.

The use case is it is similar to Celonis. That said, it is only process intelligence when it comes to data science and advanced analytics.

There is reporting and normal calculation data engineering stuff as well as automation. Everything is posted in Signavio.

The backend is great.

The data engineering stuff and the front end that we are using to create KPIs both works on SQL so you don't have to learn a different language. If you have knowledge of SQL, it is fine.

Signavio makes it easy to make all the connections across different source systems.

It's a tool that works best with SAP. If you're trying to connect any other source system to that other than SAP, then it is difficult. It doesn’t integrate well with other systems.

It could be more scalable.

It could be more stable.

Technical support needs to be improved.

I’ve been working with the solution for a year now.

The stability is okay. I wold rate it six out of ten overall.

The solution isn’t extremely scalable. I’d rate its ability to scale at a four out of ten.

We’re only using the solution with one client at this time.

Technical support could be better. Their services aren’t as good as, for example, Celonis. The response time is slow at this time. they could be faster.

I’ve also used Celonis, and they can in many ways be similar products.

The ease of setup depends on what you re trying to do. If you are connecting it to SAP, it is straightforward. However, if you're connecting to any other source system, it is difficult.

In terms of deployment, if you are talking about the connection part, the connection to source system took about two weeks. The other development data engineering and dashboard building stuff that depends on project timelines and the length of the data that you’re using.

Implementing ten dashboards would take two to three months. If you are just implementing a single dashboard, it can be done within a month.

For us, first, we made connections. We created our activity tables and attribute tables. Then we built our data model. Based on data model, we built our process Intelligence dashboard.

I can’t speak to the exact pricing.

I am using the latest version of the solution at this time.

For an entire organization using SAP, SAP Signavio is best option for them. However, if you want to implement processes, and manage multiple items that aren’t necessarily related to SAP, go with Celonis.

I’d rate the solution six out of ten overall.

We use the solution to find opportunities for customer satisfaction within customer support with the help of process mining. 

I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks. 

SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature. 

I have been working with the solution for four years. 

I rate SAP Signavio Process Intelligence's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. My company has 300 users for it. 

The technical support is prompt in their responses. 

Positive

I rate SAP Signavio Process Intelligence's deployment an eight point five out of ten. It took two weeks to deploy the product. Deployment depends on connecting your data with the tool's cloud system. We have a hybrid cloud where some data gets uploaded manually and others directly. Much effort goes into connecting your data warehousing system with the tool's cloud system. 

The solution is expensive, and I rate it an eight out of ten. 

SAP Signavio Process Intelligence is a decent enterprise solution. I rate it an eight out of ten. 

We use the solution for our business intelligence and process intelligence.

The most valuable feature is the integration model. I integrated the solution with BPMN.

I would like to see a better version of the solution.

I have been using the solution for a few months.

In the short time, I have been using the solution it is stable.

I give the solution an eight out of ten.

I recommend the solution.

We use it primarily as a banking application, for compliance. I have three separate businesses that are customers at the moment, and all plan to increase usage of the solution. I'm a partner of Signavio and work as a consultant. 

The valuable feature for me is that it can be deployed in shorter cuts. 

The solution is a good one but could be improved by making the interface more user friendly. 

Additional features are difficult to suggest because each customer has specific requirements so there is really nothing to suggest that would cover all potential clients. 

I've been using this solution for one year. 

It's a stable solution. 

It's a scalable solution. Improvement is always welcome but it's scalable.

Technical support is great. 

It's important to have well-defined requirements and to consult with Signavio because there are some aspects that might fit better with other other solutions or maybe it's the other way around where some aspects fit better with Signavio. 

I would rate this product an eight out of 10. 

We mainly are using Signavio to put together our workflows for our management.

The product is relatively user friendly, it does what you need it to do. It automates the creation of the processes quite easily.

It could be made slightly simpler and easier, a bit more business user-oriented, and some automation and intelligence built into the process mapping would be really good to see as well.

I have been using the solution for a couple of months.

It is a stable product.

Another solution I have used was Celonis.

The installation was relatively straight forward. We were up and running in six weeks.

We used three people to handle deployment and maintenance from our internal consultancy house.

The UI could be improved.

I would not say the product was terribly expensive but I would not say it was cheap either.

I would recommend this product to others as long as it meets their requirements.

I rate Signavio Process Intelligence a six out of ten.