ABBYY Timeline vs SAP Signavio Process Intelligence comparison
ABBYY and SAP are both solutions in the Process Mining category. ABBYY is ranked #9 with an average rating of 9.0, while SAP is
ranked #7 with an average rating of 7.6. ABBYY holds a 4.6% mindshare in PM, compared to
SAP’s 13.4% mindshare. Additionally, 100% of ABBYY users are willing to recommend the solution, compared to 84% of SAP users who would recommend it.
As of December 2024, in the Process Mining category, the mindshare of ABBYY Timeline is 4.6%, up
from 2.0% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 13.4%, up
from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
Certain areas that provide users with an exact focus on where process transformations can happen are available in Silico but not in SAP Signavio Process Intelligence. The aforementioned reason can be considered for improvement. The product doesn't allow me to focus on a particular value stream and how the value stream performs. I wish the future releases of the product possess the aforementioned capabilities since only Silico has such capabilities right now, while Signavio and Celonis fail to offer Silico's capabilities.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"The backend is great."
"Being able to deploy in shorter cuts."
"The product helps us build solid business use cases."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"There are a couple of new features available in Timeline that still need more time to mature."
"I would like to see a better version of the solution."
"Interface could be more user friendly."
"When it comes to Signavio, as I've worked on Celonis, I've observed two things in Celonis and Signavio. In Celonis, using the process mining tool, we can implement automation skills. So we can take actions to improve the process as well. That is one thing."
"The UI could be improved."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"There could be more standard interfaces for importing data from the various systems in the process landscape."
"It could be more scalable."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
Integration with our system wasn't available out of the box. We built a custom solution that required some back and forth with the ABBYY team. Many popular ERP and CRMs are already offered out of t...
ABBYY Timeline is a very user-friendly and intuitive tool - even for people who are new to process mining, as the software has a simple interface that makes it easier to work with even for non-tech...
ABBYY Timeline is a cloud-based, AI-driven process mining tool. Using the latest artificial intelligence (AI) technology, ABBYY Timeline automatically builds an interactive digital twin of your business processes, analyzes them in real time to identify bottlenecks, and predicts future outcomes to facilitate better decision-making.
Why use process mining & task mining?
✔ End-to-end process visualization: Visualize the flow of your work through the process stages and see the delays, bottlenecks, and outliers. Gain insight into your “as-is” customer processes to understand challenges.
✔ Compliance risk management: Simplify compliance by using audit trails to build a model of your process and reason against it. Receive alerts when rules set in place are broken and follow up immediately to ensure that it won’t happen again.
✔ Greater ROI from automation: Drive down the cost of process evaluation and make it easy to identify high-value improvement opportunities. Discover the most valuable opportunities to implement RPA or automatically monitor the performance of your existing RPA processes.
✔ Accurate, un-biased data: Before, process mining relied on subject matter experts. Now, process mining software gives decision-makers facts and figures from real-time event log data to back up their decisions by serving as an irrefutable source of truth.
How Timeline process mining works
In four steps, discover and visualize process execution details automatically by leveraging artificial intelligence to examine desktop user interaction (known as task mining) or by analyzing your existing data (known as process mining) to quickly identify opportunities for improvement, monitor ongoing performance in real-time, and predict future outcomes.
Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.
Sample Customers
Information Not Available
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
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with LinkedIn, and personal follow-up with the reviewer when necessary.
