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ABBYY Timeline vs SAP Signavio Process Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ABBYY Timeline
Ranking in Process Mining
12th
Average Rating
9.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SAP Signavio Process Intell...
Ranking in Process Mining
7th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Mining category, the mindshare of ABBYY Timeline is 2.0%, up from 1.2% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.2%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

reviewer2093802 - PeerSpot reviewer
Optimizes business processes, is user-friendly and flexible
The software is user-friendly, flexible, and can be used with various data sources. It provides various reports and charts that help organizations to identify areas for improvement and optimize their processes. ABBYY Timeline is a great choice for business process analysts, process owners, and IT professionals who are looking for a tool to help them analyze and optimize their processes. The process flow/diagram is the most valuable feature, as it offers a helpful visual simulation that allows users to see what's happening in the grand scheme of things and then drill down into specific tasks and processes to see where the bottlenecks are. For those companies that look for the low-hanging fruit in terms of process automation and operational excellence, this is the tool you need to succeed.
TigerPillay - PeerSpot reviewer
Comprehensive understanding and efficiency of operational processes
Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."
"The product is relatively user friendly, it does what you need it to do."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"Being able to deploy in shorter cuts."
"The product helps us build solid business use cases."
"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."
"The product's best feature is the connection and integration between all of the capabilities."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
 

Cons

"There are a couple of new features available in Timeline that still need more time to mature."
"The solution is not very intuitive. It is very complicated to use."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"The challenge for a solution that utilizes modeling notations, is that the look and feel of the models (e.g. in BPMN) is pre-defined."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"Interface could be more user friendly."
"The UI could be improved."
"It should be able to convert business workflows into media documents quickly."
"I would like to see a better version of the solution."
 

Pricing and Cost Advice

Information not available
"It is a fairly expensive solution."
"The solution is expensive, and I rate it an eight out of ten."
"I would not say the product was terribly expensive but I would not say it was cheap either."
"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"
"The pricing is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
11%
Healthcare Company
8%
Government
8%
Computer Software Company
22%
Manufacturing Company
15%
University
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP Signavio Process Intelligence?
The product helps us build solid business use cases.
What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?
The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.
What needs improvement with SAP Signavio Process Intelligence?
The solution is not very intuitive. It is very complicated to use.
 

Overview

 

Sample Customers

Information Not Available
NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona
Find out what your peers are saying about Automation Anywhere, Microsoft, Celonis and others in Process Mining. Updated: April 2025.
848,270 professionals have used our research since 2012.