Scalefusion pros and cons

4.2 out of 5

3 reviews
100% willing to recommend

Pros & Cons summary

Scalefusion provides robust management for multiple devices, integrating easily with various platforms and tools to enhance productivity. Strong remote troubleshooting capabilities, streamlined security features, and highly responsive customer support improve efficiency. However, users face occasional delays in support response times, limited customization options for reporting, difficulty with initial setup, inconsistent performance on older devices, and challenges with integrating certain third-party applications.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Get the category report

Prominent pros & cons

PROS

Scalefusion offers robust mobile device management capabilities.

Versatile customization options cater to various enterprise needs.

Integrates seamlessly with multiple operating systems and platforms.

Highly responsive and knowledgeable customer support team.

Comprehensive reporting and analytics enhance decision-making.

CONS

Reports of occasional software glitches

Lacks advanced customization options

Limited integration with third-party apps

Can be resource-intensive on devices

Customer support response time can be slow

Scalefusion Pros review quotes

Sipho Ngubonde

Admin at IEC (Electoral Commission of South Africa)

Jun 7, 2022

Scalefusion is easy to use, and they have a broad knowledge base, so you can quickly find answers if you're unsure how to do something. The articles on the knowledge base are well-written, with clear steps on what to do for a specific scenario. That part is well documented.

Read full review

Krissada Boriboon

Product Management at Databar

Jun 18, 2024

Its enhanced support for iOS and Windows devices has been particularly beneficial, expanding our service offerings to customers with diverse device environments.

Read full review

Scalefusion Cons review quotes

Sipho Ngubonde

Admin at IEC (Electoral Commission of South Africa)

Jun 7, 2022

It could be easier to put devices on the blocklist. I would like the ability to block a device with a click of a button. Currently, we have to sift through different groups to block a device. It would be nice if Scalefusion allowed me to block without moving the device to a different profile. Another helpful feature they could add is the ability to migrate from one MDM to another. I'd also appreciate more extensive cloud storage. They give you 1 GB by default, but sometimes that's not enough.

Read full review

Krissada Boriboon

Product Management at Databar

Jun 18, 2024

One area for improvement could be streamlining permissions during initial device setup, especially for corporate-owned devices, to reduce manual user interaction and expedite deployment.

Read full review