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reviewer2262726 - PeerSpot reviewer
Security Admin at a tech services company with 1,001-5,000 employees
Real User
Storyline enables us to deep dive and do threat hunting, decreasing our remediation time
Pros and Cons
  • "We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate."
  • "One of our use cases was setting up a firewall for our endpoints, specifically for our remote users... We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to."

What is our primary use case?

We have an environment in the cloud where we have a bunch of EC2 instances and S3 buckets. We have the SentinelOne agent installed on all of our EC2 instances, to monitor our environment, so we use it quite frequently.

We needed cloud-based endpoint protection that we could install to get a single pane of glass into our security environment. Specifically, we needed to see the version usage of the applications to ensure we didn't have any outdated applications.

How has it helped my organization?

It has definitely helped reduce our mean time to detect. It's much quicker than with our last platform. Singularity has also helped free up our staff to work on other projects. We don't usually come into the console unless we get an alert. In that sense, we have been working on many other projects in the last year. Now that everything is set up and running smoothly, we haven't had to spend as much time in the console as before.

And when I consider the solution's impact on overall productivity, features such as the reporting have helped. When we need to run a report on how many endpoints we have in our environment for regulatory requirements, we use the reporting feature of Singularity because we know it's installed on every endpoint, giving us full visibility. From a reporting standpoint, it has certainly helped us.

What is most valuable?

We really appreciate the Slack integration. When we have an incident, we get an instant notification. We also use Joe Sandbox, which Singularity can integrate with, so we can verify if a threat is legitimate. The third feature we use most often is the VirusTotal integration. That allows us to take the hash of a threat or virus and open it up in VirusTotal.

Also, it's amazing how quickly its real-time detection and response capabilities come through. There have been multiple times where either my coworker or I will be working on something—even in our elevated environment, and even just running a script. We wouldn't expect a pop-up, but it's good to know that it's checking for those anomalies, detecting them, and notifying us of them instantly. We love that feature.

In terms of the historical data record provided by Singularity after an attack, we like to use the Storyline feature for deep dives and threat hunting if needed. It has been very useful in our operations. We can see different event types on each endpoint, which comes in handy. Using the Storyline feature, we can dig in much quicker, connect the dots, and see what caused the alert. So it has quickened remediation.

And the SentinelOne Cloud engine detection types are useful when trying to determine whether a threat could be legitimate or a false positive.

What needs improvement?

One of our use cases was setting up a firewall for our endpoints, specifically for our remote users. We have a firewall on-premises that comes into play when someone is at our main campus. But we needed something more for our remote users. We were hoping to utilize SentinelOne's firewall capabilities, but there were limitations on how many URLs we could implement. Because of those limitations on the number of URLs, we weren't able to utilize that feature in the way we had hoped to.

Buyer's Guide
SentinelOne Singularity Cloud Security
August 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,497 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud for about two years.

What do I think about the stability of the solution?

Singularity has been very stable. It has never lagged or crashed that I've noticed. In my experience, there has been 100 percent uptime.

The interoperability with AWS has been very straightforward and streamlined, without any major bugs or issues that I've come across.

What do I think about the scalability of the solution?

Its scalability is one of the main reasons we chose SentinelOne. Because it's hosted in the cloud, we can install as many agents as we're licensed for. We've never gone over that limit. As new servers and endpoints come online, it's easy to deploy. It's built into the image.

We do have a unique use case regarding scalability. We use a VDI environment in Azure, and it works. We haven't had any issues. But when we need to run updates on those machines, we have to rebuild the image. We can't have the agent built into the image because of our rebuild process. That makes it a manual process for us every month when we redeploy those desktops. We have it scripted out with a PowerShell script that helps, but it's a manual step for us. That's one area we're trying to address from a scalability standpoint.

As for auto-scaling, we're more of a static environment for most of our endpoints. The VDI is our only more fluid environment, since our VDI endpoints go up and down based on usage. Once the agent has been deployed to those images, the auto-scaling works flawlessly, and we haven't had any issues there.

Which solution did I use previously and why did I switch?

We used ESET, but the decision to go with Singularity was made before my time with the company.

How was the initial setup?

We have a couple different deployments: our end-user endpoints and our server fleet. I was involved with the server deployment. It was very straightforward, and we didn't run into any issues during that deployment.

The only maintenance involved is when we need to whitelist an application. For example, if a new user installs an application, we might get a false-positive pop-up. That's really the only maintenance we have to do.

What about the implementation team?

We did it ourselves, and there were four people involved.

What's my experience with pricing, setup cost, and licensing?

It's a fair price for what you get. We are happy with the price as it stands.

What other advice do I have?

My advice is that if you want an easy-to-deploy solution where you can have a single pane of glass to get visibility into all of your endpoints and applications, and run reports on those application versions, Singularity makes it a very easy-to-use, straightforward, and streamlined process that has helped us over and over again.

If someone thinks they don't need Singularity because they already have a continuous security monitoring solution in place, using SentinelOne gives us an overarching view from the single console, giving us the entire picture of the timeline of events that happened. Going through the timeline and connecting those dots really helps when threat hunting. It helps to get the full picture instead of just a specific point in time, which is the way some of the legacy antivirus programs work.

The solution has an automated remediation feature, but we don't currently use it because we are a smaller team. We like to remediate manually. For the time being, we haven't had a reason to use the automation feature yet.

One area we're trying to innovate more in is the AWS Security Hub. Singularity, in their marketplace, has a couple of apps related to that. We're trying to build more automations within AWS Security Hub to get better overall visibility, not only of our EC2 endpoints but of our applications as well.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
AnkurGupta13 - PeerSpot reviewer
IT Architect at a tech services company with 10,001+ employees
Real User
Top 20
Helps save time, and is user-friendly, but the security rules need better definitions
Pros and Cons
  • "All the features we use are equal and get the job done."
  • "In some cases, the rules are strictly enforced but do not align with real-world use cases."

What is our primary use case?

We use SentinelOne Singularity Cloud Security as our CSPM. Integrated with our environment, SentinelOne Singularity Cloud Security scans for vulnerabilities and recommends remediation.

We implemented SentinelOne Singularity Cloud Security to monitor our cloud security for vulnerabilities in the configuration.

How has it helped my organization?

SentinelOne Singularity Cloud Security is easy to use.

The evidence-based reporting provides details of the vulnerability and the steps we need to take to resolve it.

The SentinelOne Singularity Cloud Security scanning engine provides valuable evidence by identifying and reporting vulnerabilities that could be attacker targets. This evidence of exploitability is crucial because it allows us to prioritize and patch vulnerabilities effectively. Without this information, we might not be able to address critical vulnerabilities promptly.

Thanks to SentinelOne Singularity Cloud Security, our security posture has improved significantly. Our team has been able to effectively address all critical and high vulnerabilities identified by the platform.

SentinelOne Singularity Cloud Security has improved our mean time to detection. Without a CSPM tool, we would not be able to identify vulnerabilities.

SentinelOne Singularity Cloud Security facilitated collaboration between our cloud security, application development, and AppSec teams. The evidence provided by SentinelOne Singularity Cloud Security streamlines collaboration and vulnerability resolution across these teams.

The collaboration has saved engineering time by up to 40 percent.

SentinelOne Singularity Cloud Security's improved compliance monitoring capabilities have helped us achieve a more secure posture.

What is most valuable?

All the features we use are equal and get the job done.

What needs improvement?

We encountered issues with some of the configured security rules. The vulnerability recommendations provided by SentinelOne Singularity Cloud Security were inaccurate. In some cases, the rules are strictly enforced but do not align with real-world use cases. To address this, I recommend revising the security rule definitions to better reflect practical scenarios and provide clearer explanations.

We encountered a problem with SentinelOne Singularity Cloud Security. They required a broad security policy, but we requested that they implement least privileged access and grant fewer permissions than they initially required. It took them over six months to respond to our request.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for 1.5 years.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security 8 out of 10.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security 9 out of 10.

How are customer service and support?

The technical support teams' response time was good but they were lacking a deep understanding of the different environments which caused delays in resolving our issues. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial deployment was straightforward and took 2 days to complete.

Two people from our team were involved in the deployment.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security 7 out of 10.

Four people in our organization utilize SentinelOne Singularity Cloud Security.

No maintenance is required from our end.

I recommend SentinelOne Singularity Cloud Security to others for CSPM. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
August 2025
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,497 professionals have used our research since 2012.
reviewer2390934 - PeerSpot reviewer
Solution Cloud Architect at a insurance company with 501-1,000 employees
Real User
Top 20
Easy to use with good monitoring but support could be more responsive
Pros and Cons
  • "We use the infrastructure as code scanning, which is good."
  • "The could improve their mean time to detect."

What is our primary use case?

We use the solution for security posture management. It's a safeguard for our cloud. It helps flag misconfiguration or any kind of vulnerability. There are also remediation capabilities, although we're only subscribed to alerts.

How has it helped my organization?

It's a safeguard tool for our cloud. When I'm using my cloud I need to make sure whatever I'm doing is secure. So we needed a gatekeeper or something acting as a gatekeeper, to keep an eye out since people can sometimes make mistakes. If there is any kind of event error, it helps us get alerted.

What is most valuable?

It's a real-time monitoring tool that runs 24/7.

I like the security capabilities. The availability and stability are very good. 

It is very easy to use, and the graphical user interface is nice. It's great that they provide information regarding issues on the front end. The evidence-based reporting is good. There is some heavy investment there. The user interface and ease of use for security operations are very helpful. Everything is easily available, and that's very impressive. 

It works within a certain set of rules. It has enough information to cover 100% of the services we are using. For most of my expectations, the product has covered my needs. They are also adding new features and functionality.

We use the infrastructure as code scanning, which is good. There's very good security scanning. We can scan non-production environments and get a report. We get notifications of issues immediately. Before moving to production, we always look at reports to check for issues. 

We're almost 99% compliant based on the compliance regulations we follow. It's helpful to have good compliance scanning. 

We've been dealing with fewer false positives. It's improved over time. It's too early to say, percentage-wise, how many fewer we're seeing; however, it is noticeable. 

It's lowered our risk posture. We have been satisfied so far. It covers what we need to be covered.

The mean time to remediate has been lowered by about 20% to 30%.

We now have very good collaboration between our cloud security, application developers, and AppSec teams. There's better communication in terms of response. We haven't calculated if it's saved us any engineering time, however. 

What needs improvement?

They could improve their mean time to detect. It's good, however, it could be lowered further. Detection should be in near real-time. We need these alerts fast as security is our greatest concern.

They could improve reporting and offer better, faster notifications. 

For how long have I used the solution?

I've used the solution for almost 2 years.

What do I think about the stability of the solution?

I'd rate the stability 8 out of 10.

What do I think about the scalability of the solution?

We have 10 to 15 people using the solution. 

I'd rate the ability to scale 8 out of 10.

How are customer service and support?

We've had our support directly reach out to theirs. Sometimes they address items slowly; sometimes they are faster. The support response time could be improved. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did use something prior to PingSafe. We had a few things on-premises and on our private cloud. We liked the pricing and feature offering of PingSafe and decided to implement it. 

How was the initial setup?

The initial setup was pretty straightforward. We had to do some integration and it was simple. The deployment itself hardly took an hour. It's integrated with our AWS and that was pretty seamless. 

I don't worry about maintenance. I don't take care of that aspect. However, PingSafe works in the background, maintaining and upgrading the system directly. 

What about the implementation team?

We had a few people from PingSafe involved in the implementation. 

What other advice do I have?

I'm a customer and end-user.

It's a 100% available solution. It covers most of our cloud security requirements and has a nice interface. Support could be faster, though. When we're dealing with security, we don't want lots of time between responses. 

I'd rate the solution 7 out of 10.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2390868 - PeerSpot reviewer
Cloud Security Engineer & Consultant at a financial services firm with 10,001+ employees
Consultant
Top 10
Easy to use with good UI but needs better technical support
Pros and Cons
  • "The UI is very good."
  • "They need more experienced support personnel."

What is our primary use case?

We use the solution for security and monitoring. It helps maintain compliance standards. Multiple policies can be mapped and evaluated and alerts can trigger your attention.

How has it helped my organization?

We're using multiple cloud environments and multiple providers, such as AWS, Azure, GCP, and Postgres. It helps us manage multi-cloud security.

What is most valuable?

The UI is very good. The solution offers very good adaptability.

Its ease of use is pretty good. After using it for nine months, I'm pretty comfortable with it.

The evidence-based reporting helps us prioritize and solve issues. This is a feature that is missing from most platforms.

We use agentless vulnerability scanning. It's a good aspect of the product.

The proof of exploitability and evidence-based reporting are excellent. They gave me a detailed idea of what was exposed. 

We use the infrastructure as code scanning. It really helps manage the policies, which I have been working on. 

The compliance capabilities are helping me most of all. The reports and alerts we get help manage everything and act on issues.

We've reduced the number of false positives we receive by 35% or so.

We've reduced our time to detect by about 20%.

It does take time to remediate, however, we've saved time in terms of time to remediate since we get more details around alerts and can go in and look and solve issues. We've reduced our mean time to remediation by about 30% to 35%.

What needs improvement?

It can be complex to use at the outset. 

They could have better support. We've had support issues in the past. They need more experienced support personnel. 

For how long have I used the solution?

I've been using the solution for 8 to 9 months.

What do I think about the stability of the solution?

The stability is okay, however, it needs more maturity. 

What do I think about the scalability of the solution?

We have 2 to 3 users on the solution currently. We have it in one location right now. 

The scalability depends on the integration.

How are customer service and support?

Technical support has room for improvement. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We did previously use a different solution. We used Prisma. It did offer good pricing and good scalability.

How was the initial setup?

The initial setup only took about 1 week. I was not directly involved in the customer onboarding process. 

The solution does not require any maintenance. 

What was our ROI?

We see an ROI in the fact that we can better map our best practices. From a security perspective, we're saving around 30% to 40% and we're able to implement more best practices.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. It's comparable to or better than others on the market.

What other advice do I have?

I'm a partner.

The solution is cost-efficient, yet it needs more support accessibility. However, I would recommend this solution to others. I'd rate the product 5 out of 10 overall. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
RAJ BATTIN - PeerSpot reviewer
Jr. Cloud Engineer at a construction company with 5,001-10,000 employees
Real User
Top 20
Helps identify vulnerabilities, is easy to use, and improves our risk posture
Pros and Cons
  • "The key strength of Singularity Cloud Security lies in its ability to pinpoint vulnerabilities in our cloud accounts and identify suspicious activity that warrants further investigation."
  • "Singularity Cloud Security currently lacks a break-glass account function, which is a critical component for implementing Single Sign-On as it allows for regaining access in emergencies."

What is our primary use case?

SentinelOne's Singularity Cloud Security streamlines our cloud security by minimizing false positives. Previously, we were inundated with alerts from various sources like AWS Cloud and Microsoft Defender, making it difficult to distinguish real threats. Now, with Singularity's cloud-native security, I can confidently address genuine threats and efficiently alert my team about relevant Defender policies.

We implemented Singularity Cloud Security to reduce the number of false positive alerts we were receiving.

How has it helped my organization?

I would rate the ease of use a seven out of ten.

The Proof of exploitability in evidence-based reporting helps us during our investigations.

The IaC scanning helps identify preproduction issues.

By analyzing alerts from various channels against our defined security policies, Singularity Cloud Security significantly reduces false positives. This allows our team to focus on real threats, and when a rare false positive does occur, we can quickly notify the security team to refine the relevant policy.

Our false positives have been reduced by over 80 percent.

It has improved our risk posture.

Singularity Cloud Security has improved our mean time to detect by 20 percent and has improved our remediation time by allowing us to see the details of the vulnerabilities in one place.

Singularity Cloud Security has saved our engineers around 25 minutes of time.

What is most valuable?

The key strength of Singularity Cloud Security lies in its ability to pinpoint vulnerabilities in our cloud accounts and identify suspicious activity that warrants further investigation.

Unlike Prisma, which schedules feature additions for its next roadmap release, Singularity prioritizes user feedback and strives to implement feature requests as quickly as possible.

What needs improvement?

Singularity Cloud Security currently lacks a break-glass account function, which is a critical component for implementing Single Sign-On as it allows for regaining access in emergencies.

For how long have I used the solution?

I have been using Singularity Cloud Security by SentinelOne for one year.

What do I think about the stability of the solution?

I would rate the stability of Singularity Cloud Security six out of ten. There are times when I click on a topic and it freezes.

What do I think about the scalability of the solution?

I would rate the scalability of Singularity Cloud Security seven out of ten.

How are customer service and support?

The response time needs improvement.

How would you rate customer service and support?

Neutral

What other advice do I have?

I would rate Singularity Cloud Security by SentinelOne eight out of ten.

There are ten users in our organization.

No maintenance is required from our end.

I recommend Singularity Cloud Security. After using the solution for a year and a half, our organization has found it valuable in identifying vulnerabilities within our environment.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Cyber Security Manager at a tech vendor with 51-200 employees
Real User
Great auditing and streamlined compliance management with helpful support
Pros and Cons
  • "Cloud Native Security has helped us with our risk posture and securing our agenda. It has been tremendous in terms of supporting growth."
  • "They could generally give us better comprehensive rules."

What is our primary use case?

We have a wide array of applications. It extends beyond mere container and threat management; in fact, we extensively utilize it across all facets of our cloud data management. It offers comprehensive security for our entire infrastructure, encompassing containers, Kubernetes, cloud services, and more. Its scalability is particularly beneficial for our operations.

How has it helped my organization?

We receive Slack alerts for any vulnerable resources within our inventory. These alerts indicate if a particular resource is vulnerable and requires attention, ensuring timely action for remediation. Additionally, critical events are promptly communicated to us, enhancing our overall security posture.

Furthermore, we are provided with compliance metrics, allowing us to gauge our level of adherence to regulatory standards and guidelines.

What is most valuable?

Cloud Native Security's automation features have revolutionized our approach to cloud-native security, making it a standout solution in the market. With its seamless automation capabilities and timely alert notifications, Cloud Native Security ensures that we stay ahead of potential vulnerabilities, providing peace of mind in our dynamic cloud environment.

One of Cloud Native Security's greatest strengths lies in its ability to streamline compliance management. While specific controls are not directly provided, Cloud Native Security's automated assessment of our cloud and server infrastructure empowers us to maintain compliance effortlessly. The platform offers comprehensive insights into our compliance status, allowing us to identify areas for improvement and scale up our operations with confidence.

During our initial implementation, Cloud Native Security proved invaluable in tackling the challenges posed by our extensive resource inventory. By providing a detailed breakdown of resource utilization and associated vulnerabilities, Cloud Native Security enabled us to take proactive measures to enhance our security posture. The intuitive dashboard interface offers granular control and simplifies decision-making, sparing us the burden of manual inspections.

Cloud Native Security's automated auditing feature sets it apart, offering a comprehensive overview of our cloud resources with minimal effort. The asset inventory feature provides detailed insights into resource usage, ensuring that no stone is left unturned in our quest for security and compliance excellence. While there may be a slight learning curve initially, Cloud Native Security's user-friendly interface makes navigation a breeze over time.

The evidence-based reporting functionality of Cloud Native Security is a game-changer, allowing us to prioritize and address critical security issues efficiently. While occasional false positives may occur, Cloud Native Security's continuous improvement efforts ensure that such instances are minimal and swiftly addressed. Integration with our existing security infrastructure further enhances its capabilities, providing a holistic approach to our security strategy.

Overall, Cloud Native Security has been instrumental in fortifying our risk posture and facilitating our growth trajectory. With a significant reduction in mean time to detect issues and improved visibility for our development teams through DevSecOps integration, Cloud Native Security has truly become an indispensable asset in our security arsenal.

What needs improvement?

While we do encounter occasional false positives, we appreciate Cloud Native Security's efforts to address this issue.

In terms of improvement, we believe there's room for enhancing the comprehensiveness of their rule sets. Specifically, if we have unique requirements for our cloud security and need to establish custom rule sets, we require more comprehensive options than currently available. While Cloud Native Security has provided a feature for this purpose, its implementation is currently challenging. We see this as an area for improvement where Cloud Native Security could refine its offerings to better meet the diverse needs of its users.

For how long have I used the solution?

I've been using the solution for 1.5 years. 

What do I think about the stability of the solution?

We have not found any glitches or suffered any downtime. 

What do I think about the scalability of the solution?

Currently, we have approximately three platform engineers actively utilizing the solution.

The solution demonstrates excellent scalability and offers considerable flexibility.

How are customer service and support?

Technical support is good. They help us out on certain details. We can submit tickets in order to get assistance. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we didn't employ a different solution; instead, we relied on various open-source tools. While these tools weren't direct competitors, their functionalities didn't fully align with what we needed. Since adopting this solution, we've witnessed significant improvements in scaling our security measures effectively.

How was the initial setup?

The initial onboarding process for Cloud Native Security resources presented some challenges, albeit manageable ones. However, the deployment itself was remarkably swift, typically taking only 15 to 20 minutes. Incorporating Cloud Native Security into our original deployment was crucial for establishing permissions effectively. To manage power demand efficiently, we required running scripts consistently.

As a Software as a Service (SaaS) solution, deployment to multiple locations wasn't necessary. Cloud Native Security is hosted on their cloud platform, eliminating concerns about maintenance or internal management on our end. We can rely on the provider for seamless operation without the need for internal intervention.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair, as it is determined by the resources we utilize. We have the flexibility to adjust our resource usage according to our needs.

Which other solutions did I evaluate?

Prior to implementing this solution, we didn't assess any other options.

Currently, the market offers numerous products for cloud-native security. Despite the abundance of choices, we received excellent guidance with this solution. The support provided was invaluable, demonstrating their strength in customer success.

What other advice do I have?

As end users, we don't maintain a direct relationship with the company.

I highly recommend this solution to fellow users.

In terms of rating, I would give the solution a solid 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Real User
Supports older legacy operating systems, offers great visibility, and automated remediation options
Pros and Cons
  • "The visibility is the best part of the solution."
  • "It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear."

What is our primary use case?

We have deployed SentinelOne Singularity Cloud Workload Security to our servers and clients. 

How has it helped my organization?

Singularity's real-time detection and response capabilities so far have been great.

I like the way we have options in how we set up the automated remediation. We can set it up to automatically take action, or we can set it up to just flag or let us know that there is something that needs to be investigated. It has been really good in that regard. There are many, many options in how we can configure it, and I have liked that quite a lot.

Compared to my previous solution, I am more comfortable with SentinelOne Singularity Cloud Workload Security. I was always concerned that the previous solution was not catching everything. There were a lot of false positives, and there were several cases where it did not catch everything. Even when it did catch something, the logging and forensic details were very limited. SentinelOne Singularity Cloud Workload Security is the opposite of that. It gives us deep visibility into what is going on and what has happened. The mediation is great, and the logging is much more detailed. It has been a huge improvement over what I was using before. Singularity Cloud Workload Security has given me peace of mind.

To date, all threats detected were false positives or test threats. No actual threats have been encountered, but test threats were detected quickly.

What is most valuable?

One thing I particularly like about Singularity Cloud Workload Security is that it supports older legacy operating systems that we have been unable to eliminate. This is a valuable feature that other clients do not offer.

The visibility is the best part of the solution. To see exactly what's going on in all the clients, and processes that are running, I have got a few false positives, but those are relatively easy to investigate and remedy, and flag them as false positives.

What needs improvement?

We use Singularity Cloud Workload Security with Citrix and a non-persistent VDI. It took us a while to configure the software to work well in this type of environment, as the support documents were not always clear. We eventually got it sorted out with the help of support, and I give credit to SentinelOne for that.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Workload Security for ten months.

What do I think about the stability of the solution?

I have not experienced any stability issues, client issues, or rogue agents causing problems. I have also not had any crashes. Overall, it has been great.

What do I think about the scalability of the solution?

We have a relatively small environment, with fewer than a hundred endpoints deployed. So, scalability is easy for us. I don't know how it would work with thousands or even tens of thousands of clients, but I haven't had any issues so far.

How are customer service and support?

The technical support is helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous solution, Trend Micro Worry-Free, in comparison, is quite poor. It did not give me very good visibility into what was happening with my clients, on the network, or what processes were running. If something happened, I was very limited in my ability to figure out what happened. In other words, the forensic capabilities of my previous solution were lacking.

There is no way to compare the turnaround time of obtaining telemetry data between the two solutions because Trend Micro Worry-Free did not provide any telemetry data. We would receive an email about a possible virus, but when we logged into the system to view the logs, there would be nothing there. Or, it would tell us that there was a virus, but it would not tell us which client was infected until we logged into the console. It was lacking in so many areas.

How was the initial setup?

During the deployment, we conducted a test case. One of SentinelOne's sales engineers assisted us in setting up the software, configuring everything, and setting up notifications. They walked us through the process of setting everything up to my liking and how they would recommend setting up the software. They were instrumental in helping us deploy the system, and all of their assistance was included in the price of the system. We did not have to pay any additional fees. I found their assistance to be very helpful.

Without SentinelOne's help, the initial setup would likely be very complex. There are many options for configuring the product, which can be both beneficial and detrimental. On the one hand, it is beneficial if we are familiar with the software and know how to best configure it. This flexibility is a great advantage. On the other hand, if we are coming from a different product and do not know SentinelOne's software, it would be very helpful to have their assistance in walking us through the setup process and recommending a configuration.

I was the only person from our organization involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

I wasn't sure what to expect from the pricing, but I was pleasantly surprised to find that it was a little less than I thought.

Which other solutions did I evaluate?

I also evaluated Carbon Black. I read a lot of reviews, both official and user-generated, to learn what people were saying about the product. What really drew me to SentinelOne was its legacy software support. This was a key factor for me, and it helped me eliminate some of the other options.

What other advice do I have?

I would rate Singularity Cloud Workload Security eight out of ten.

The software itself is very good. Singularity Cloud Workload Security provides deep visibility and support. I have found the support team to be very responsive and helpful whenever I have engaged with them.

One of our requirements was that the solution was simple enough for me to maintain myself without spending a lot of time managing the software. There are software agent packages that become available, and I need to go in and approve them and push them out. There are occasional false positives, but overall, it's not a lot of work.

For straightforward clients on a PC or laptop, Singularity Cloud Workload Security works well. However, in edge-case scenarios like ours with Citrix and non-persistent VDI, we need to test it out to see if it works well enough in our environment. We had some initial problems getting it started, but we were able to resolve them. So, my advice is that if the scenario is straightforward, there should be no problems.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20
Helps reduce the number of false positives, and improves risk posture, but cloud filtering has a limitation
Pros and Cons
  • "The visibility SentinelOne Singularity Cloud Security provides into the Cloud environment is a valuable feature."
  • "Implementing single sign-on requires a pre-class account feature, which is currently not available."

What is our primary use case?

We leverage SentinelOne Singularity Cloud Security for cloud security posture management, which continuously monitors our cloud configuration for vulnerabilities. When SentinelOne Singularity Cloud Security detects an issue, we prioritize the alert from our cloud-native security solution and route it directly to the DevOps team for remediation.

We have SentinelOne Singularity Cloud Security deployed on AWS, Azure, and GCP.

How has it helped my organization?

SentinelOne Singularity Cloud Security has significantly reduced the number of false positives in our cloud-native security environment from 30 percent down to five percent. This is especially helpful since we receive notifications and alerts from various sources like AWS and Cloudflare, all with their own security policies. With SentinelOne Singularity Cloud Security, I feel confident that these alerts are accurate, reducing the workload on our security team and giving us peace of mind for the past two years.

The threat detection capabilities have improved our overall security by safeguarding our cloud data transfers, and protecting both incoming and outgoing files.

With a large number of domains under our management, SentinelOne Singularity Cloud Security's incident response feature is crucial for identifying and swiftly addressing any data corruption issues that may arise within them.

SentinelOne Singularity Cloud Security has a user-friendly interface, making it a breeze to learn the fundamentals and navigate the dashboard.

Our Infrastructure as Code effectively identifies potential problems in templates and configuration files during the preproduction phase. This information is then relayed to our support team who can address these issues proactively.

Before implementing SentinelOne Singularity Cloud Security, our cloud security was inadequate, resulting in inaccurate data visibility. To ensure complete data encryption and client invisibility, we adopted SentinelOne Singularity Cloud Security, which successfully secured our cloud environment.

Reducing false positives has strengthened our security posture. While we transitioned from Prisma Cloud to SentinelOne Singularity Cloud Security for our GCP and AWS environments, Prisma offered more advanced features. However, SentinelOne Singularity Cloud Security prioritizes customer requests, addressing security needs faster than Prisma's release cycle, ultimately improving our security efficiency.

SentinelOne Singularity Cloud Security has strengthened our risk posture by implementing access controls to ensure only authorized personnel can reach our data, and by safeguarding it to minimize security risks.

SentinelOne Singularity Cloud Security has reduced our mean time to detection by 15 percent.

The implementation of SentinelOne Singularity Cloud Security has improved collaboration between our cloud security application developers and AppSec teams. By granting those teams write access, SentinelOne Singularity Cloud Security streamlines interaction and fosters a more efficient working environment.

Our engineering time has been saved thanks to the visibility that SentinelOne Singularity Cloud Security provides.

What is most valuable?

The visibility SentinelOne Singularity Cloud Security provides into the Cloud environment is a valuable feature.

The user interface is well-designed and easy to use, and retrieving data is smooth and effortless. 

What needs improvement?

SentinelOne Singularity Cloud Security's cloud filtering has a limitation: implementing single sign-on requires a pre-class account feature, which is currently not available.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for one year.

What do I think about the stability of the solution?

I would rate the stability of SentinelOne Singularity Cloud Security seven out of ten. It is stable when it comes to securing our data.

What do I think about the scalability of the solution?

I would rate the scalability of SentinelOne Singularity Cloud Security eight out of ten. We have scaled many times.

How are customer service and support?

The technical support team is both responsive and efficient, promptly resolving our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

While Prisma Cloud initially managed our cloud security, their slow feature implementation ultimately led us to switch to SentinelOne Singularity Cloud Security. SentinelOne Singularity Cloud Security's responsiveness in delivering the features we need has been a major improvement. Also, the visibility and dashboard of SentinelOne Singularity Cloud Security are superior.

How was the initial setup?

The deployment of SentinelOne Singularity Cloud Security spanned several weeks as each cloud platform we deployed it on required one to two weeks for the process to complete.

What's my experience with pricing, setup cost, and licensing?

SentinelOne Singularity Cloud Security is affordable.

What other advice do I have?

I would rate SentinelOne Singularity Cloud Security seven out of ten.

We have around 20,000 users and have SentinelOne Singularity Cloud Security deployed in multiple locations.

While SentinelOne Singularity Cloud Security does require maintenance, our engineering team prioritizes keeping it up-to-date to ensure the accuracy and security of the data that underpins our cloud security posture.

I recommend SentinelOne Singularity Cloud Security to others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.