We utilize PingSafe for Cloud Security Posture Management and real-time cloud configuration monitoring. PingSafe identifies vulnerabilities at the resource level and generates reports. It also includes defense modules that investigate potential exposure of secrets in public or private repositories. Additionally, the scanning module can identify vulnerabilities and analyze how they correspond to and impact other modules.
We chose PingSafe as our cloud security solution for its ability to identify misconfigurations, both intentional and unintentional, within our infrastructure. Additionally, PingSafe generates reports that facilitate security compliance audits and help us identify inactive user accounts. It further integrates with our Jira instance, allowing for seamless data visualization on our security dashboard.
PingSafe is user-friendly. The portal is well-designed and intuitive. PingSafe boasts excellent customer engagement. They keep us informed with monthly updates on new features and upcoming releases, providing opportunities for learning and raising any challenges we encounter. Their approach is both proactive and professional.
It's evidence-based reporting system prioritizes and assigns reported issues to the appropriate teams based on their severity. This ensures that critical issues are addressed first. Reports are initially delivered to our CTO and then disseminated to the relevant teams for action.
Our agentless vulnerability scanner helps us discover vulnerabilities across our cloud infrastructure by analyzing cloud logs and log flows. It then provides detailed information and guidance on the identified vulnerabilities.
We find the offensive security engine that verifies actual exploit paths and prioritizes breach potentials to be very useful.
Using PingSafe streamlines our cloud configuration validation process. We no longer need to spend excessive time and effort planning or using other tools to ensure our configurations meet industry standards. This reduces the training burden on our team, keeping them current with security best practices. Additionally, PingSafe acts as a safety net, providing peace of mind and increased confidence when deploying updates, rolling out new policies, or making any security-related cloud configuration changes. Our experience and trust in PingSafe are well-founded. Their support has consistently addressed any concerns we've raised throughout the year. This report demonstrates the value of maintaining a compliance center, and PingSafe plays a critical role in making that possible.
PingSafe has been instrumental in reducing false positives during login deployments. For example, when our server load balancer or cluster switches between servers. During this brief window of usually just a few seconds, the DNS isn't mapped to any background resources because it's being transferred from the old load balancer to the new one. While this is a minor, expected occurrence, it was previously flagged as a critical issue. Resolving these false positives took several hours. While PingSafe likely detects these discrepancies in real time, it validates and corrects them based on a specific schedule. This delay in resolving the alerts prompted us to report the issue and request suppression of these expected findings. Highlighting this problem helped draw the attention of our executives and senior management.
PingSafe has significantly improved our security posture. In the past, developers occasionally exposed credentials to the public unintentionally. PingSafe effectively detects and reports these incidents to senior management, allowing us to address them promptly. Additionally, during infrastructure testing, security gateway code might be unintentionally exposed. However, PingSafe helps us swiftly identify and mitigate these issues before any damage occurs.
Thanks to PingSafe, we've significantly reduced our mean time to detection. It delivers the critical data we need, eliminating the need for dedicated full-time staff.
PingSafe has helped us improve our mean time to remediation. Now, we can get prompt support from their team, allowing us to work together to mitigate issues quickly.
PingSafe has improved collaboration between our cloud security team, application developers, and AppSec teams. Notably, secret configuration detection allows us to collaborate effectively with developers to swiftly resolve any emerging issues. Our DevOps team handles cloud security, and all teams are satisfied with PingSafe's implementation. They actively participate in monthly meetings.
The collaboration has freed up some of our engineers' time. Once we enabled the module and it began identifying issues, engineers were able to plan their work more effectively. The analytical dashboard also helps them manage tasks efficiently, eliminating the need to hire additional staff.
PingSafe offers comprehensive security posture management. Its success stems from its ability to analyze DNS mappings. While we may have access to the DNS record itself, the underlying infrastructure associated with that domain might be decommissioned. This creates a potential risk, as the domain could be remapped to a malicious website, leading to data breaches or credential theft. However, PingSafe proactively detects and alerts us to such accidental exposures of sensitive information, including SaaS credentials. These are some of PingSafe's most valuable features.
There is room for improvement in the current active licensing model for PingSafe. As both a customer and service provider, I believe a more comprehensive package could be developed that would be mutually beneficial.
I recommend including endpoint monitoring functionality in a future release of PingSafe. While we currently scan our endpoints manually through an external vendor, integrating this capability within PingSafe would offer significant advantages. Additionally having real-time detection of malicious activity in our network would be beneficial.
I have been using PingSafe for 2.5 years.
The technical support is responsive and they stay in contact with us.
As an energy company, PingSafe helps us ensure compliance across our many providers, which is essential for our business expansion.
The pricing for PingSafe in India was more reasonable than other competitors.
I would rate PingSafe eight out of ten.
We have 15 people in our organization that use it. PingSafe is responsible for the maintenance.
It is a sophisticated and fast-growing product with great services.