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Maurice Abrams - PeerSpot reviewer
Security Engineer at a tech vendor with 10,001+ employees
Real User
Top 10
Single agent, user-friendly console, and fair price
Pros and Cons
  • "We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek."
  • "If I had to pick a complaint, it would be the way the hosts are listed in the tool. You have different columns separated by endpoint name, Cloud Account, and Cloud Instances ID. I wish there was something where we could change the endpoint name and not use just the IP address. We would like to have custom names or our own names for the instances. If I had a complaint, that would be it, but so far, it meets all the needs that we have."

What is our primary use case?

We are using it for endpoint detection on all of our EC2 instances and hosts in the cloud. Along with it, we are also going to be using it for AV.

We do not have any EDR protection on our host. We would like to utilize it for AV to put some protection on our host. The pricing for the tool that we are using for AV has gone up, and they are not giving us a lot of things we need. Also, to use their EDR tool, we have to install a secondary agent, whereas, with SentinelOne, everything is included in the same agent.

How has it helped my organization?

Singularity Cloud Workload Security helps with forensics and extra protection on our host. We have not had any incidents where we had to fully use it or fully go into action with it, but we are hoping that it will provide the extra protection that we need to help resolve some blind spots that we have specifically on our hosts.

Singularity Cloud Workload Security has forensic visibility or deep visibility into the Linux kernel, but we have not used it. It is something that we will work on and use with our SOC team and the implementation team if an incident were to ever happen.

The historical data record provided by Singularity Cloud Workload Security after an attack will be useful if an incident happens. It will help us build a timeline of historical reference. It is easy to have it all in one place to build a timeline. We can see from start to finish where the incident started and where it occurred versus having to go in and do things manually by sifting through logs. The fact that SentinelOne is able to have that information or data and a single pane of glass is something that we like about the tool.

Singularity Cloud Workload Security helps to cut down the mean time to detect by having the historical reference and by being able to stop the incident with the hit of a switch. We can see from where it started, which is helpful. When you are an organization managing hundreds of accounts, it is hard to sieve through logs and get that information together, which increases our mean time to detect, whereas with SentinelOne, from the things we have seen and tested out, it seems simple and easy, and we are hoping that it will help us cut down on that time.

We are also hoping that it will reduce our mean time to remediate. We have not come across any actual incident to be able to fully know, but based on what we have seen so far in the tool, it seems it would.

Singularity Cloud Workload Security has not necessarily freed up staff to work on other projects, but it does reduce some time. It helps cut down on things. It does provide an easier capability. We have come from the old-school way of looking at logs. It seems that this tool will provide something much sleeker and easier for our SOC team to use.

Singularity Cloud Workload Security has not yet had much effect on our productivity. We have only had it for two months, but we like what we are seeing. We like implementing it. We like that it has a single agent and we can use it as AV. It seems to make things easy. It seems to be a more productive tool for us, but until we have an incident, I would not be able to say for sure. As of now, it looks like it has the capability.

Its interoperability with third-party solutions, such as Kubernetes, seems top-notch. We have integrated it with a couple of our solutions here, such as Kubernetes and containers, and we have not had any incidents or any problems to follow up or dig deep into. So far, the ability to look at our containers and to see into those clusters is something that puts Singularity above all others. With CrowdStrike or Trend Micro, we were not able to do that. We were not able to have the same visibility. SentinelOne Singularity made that easier for us.

Singularity Cloud Workload Security supports our ability to innovate from a standpoint where we know that our application teams and developers will be protected. When new applications are created, we will have some sense of security and some sense of safeguard for our teams. We did not have the visibility and the tools to protect us in the manner we would like, but with Singularity Cloud Workload Security, it looks like we can just put it on our endpoints and tell the teams to go and do as they wish because we know at least on this end, they will be protected.

What is most valuable?

From our tests and the things that we have done, we find Singularity Cloud Workload Security’s real-time threat detection and response capabilities attractive. We like the platform and its response time. We also like that its console is user-friendly as well as modern and sleek. Those are the things that are attractive to us.

We like the automated remediation feature. It is not something that we are going to use for automated remediation, but we do like the fact that it is there and can be utilized.

What needs improvement?

If I had to pick a complaint, it would be the way the hosts are listed in the tool. You have different columns separated by endpoint name, Cloud Account, and Cloud Instances ID. I wish there was something where we could change the endpoint name and not use just the IP address. We would like to have custom names or our own names for the instances. If I had a complaint, that would be it, but so far, it meets all the needs that we have.

Buyer's Guide
SentinelOne Singularity Cloud Security
December 2024
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,455 professionals have used our research since 2012.

For how long have I used the solution?

We have been using it for two or three months. We went through a test trial, and we are finalizing the official purchase request to purchase it and start using it fully.

What do I think about the stability of the solution?

We have not experienced any issues so far.

How are customer service and support?

We have not interacted with their support. We have only contacted our customer manager and our onboarding specialist. We have not had to submit any tickets.

Which solution did I use previously and why did I switch?

We have not used any other similar solution previously.

How was the initial setup?

It is a cloud deployment. I was involved in its initial setup. Its deployment was straightforward. There were a couple of questions that we had. Some of the documentation was not written in the best way. There were some hurdles when moving to the tool and understanding it, but for the most part, it was straightforward. We got all the instructions on how to deploy or install it. We were presented with a customer service rep who was an onboarding specialist. This customer service rep specialized in deployment for us, so everything was a simple setup.

What about the implementation team?

We mainly did it ourselves, but we also had an integrator consultant from SentinelOne who was on the site. They answered all of our questions for anything that came up. For anything we needed, they were there to help us. We had three individuals full-time, and then we had a contractor.

In terms of maintenance, there is nothing required from the SentinelOne side. Once we onboard a lot of our hosts, we just need to organize it in a way that is easy for us, but from the SentinelOne or Singularity folks, nothing is required.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair. It is not inexpensive, and it is also not expensive. When managing a large organization, it is going to be costly, but it meets the business needs. In terms of what is out there on the market, it is fair and comparable to what I have seen, so I do not have any complaints about the cost.

Which other solutions did I evaluate?

We did evaluate other options. We tried Trend Micro Vision One. We also looked at CrowdStrike.

We went for Singularity Cloud Workload Security because it was built and made for the cloud. That was a big thing. The second big thing was that they utilize all of these different features with one agent.

The CrowdStrike solution is not built for the cloud. They have a cloud add-on, so it did not translate for us. The Trend Micro solution is somewhat built for the cloud. It is more of an on-prem tool that is moved to the cloud, but we have to utilize at least two agents to get all of the coverage, meaning AV and endpoint detection. With Singularity Cloud Workload Security, it is all covered in one agent. There is no need to put multiple agents on our host and go through that with our customers. It also allows us to place that agent using AWS Systems Manager, so the implementation in the cloud and launching of the agent is intuitive and easy. It was a no-brainer once we started looking at the tools in terms of how to implement them and what we would like in our organization. Singularity Cloud Workload Security took the top place.

What other advice do I have?

It has a single agent to cover all aspects. You can save money and costs with data ingestion by using the Security DataLake from Singularity. There is also the ease of use of its console. There is also the ease of deployment by it being cloud-based. If you are looking for a tool that is perfect for cloud solutions and protects your cloud host, Singularity Cloud Workload Security would be at the top of my list.

To someone who does not think that they need a Singularity Cloud Workload Protection Platform (CWPP) because they have a continuous security monitoring (CSM) solution in place, I would recommend looking again at Singularity because there is one agent and the ease of transitioning and deploying into the cloud. Another big thing about Singularity is the holding of the data. We utilize Splunk. However, with Singularity, we do not need to ingest all the data because we can also utilize their data lake. The query or the information that we can look up at Splunk can also be looked up in Singularity, so there is no need to take all that data from Singularity and ingest it into our Splunk and increase our license. We can utilize our license and capabilities. We can just use the data lake that comes with Singularity and utilize logs in that manner. In the end, it is saving us costs when it comes to our SIEM tool ingestion, so I would recommend looking at these top aspects. It is easy in the cloud. It helps save data on your SIEM tool. It saves the ingestion costs. There is also a single agent.

I would rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Phat Pham - PeerSpot reviewer
Cyber Security Analyst at a comms service provider with 10,001+ employees
Real User
A great management console, and visibility, but needs more bandwidth
Pros and Cons
  • "Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks."
  • "Whenever I view the processes and the process aspect, it takes a long time to load."

What is our primary use case?

When we receive a ticket about a SentinelOne detection on a specific host, we will first go to the SentinelOne console and look up the endpoint and the case. If there are any threats related to the host, we will then review the activities that have taken place within a specific time frame. We can look at the processes that have run, and how they have propagated from one process to another. We can also look at the timeline of events, from the top down, to see what happened when each process was run. This will help us to determine if any malicious activity has taken place.

We use the cloud-based management console to install SentinelOne on each employee's or host's device. SentinelOne can be installed through the cloud.

How has it helped my organization?

Singularity Cloud Workload Security provides us with better security detection and more visibility. It is another resource that we can use to detect vulnerabilities in our company's systems. For example, it can help us detect new file processes that we are not familiar with, which could be used by attackers to exploit our systems. Singularity Cloud Workload Security can also help us diagnose and analyze data to determine whether it is malicious or not. Singularity Cloud Workload Security is like another pair of eyes that can help us protect our systems from cyberattacks.

The real-time detection and response capabilities of Singularity Cloud Workload Security are very helpful. When we receive alerts in real-time, we can take action immediately. Within Vigilance, they look at things for us in real-time and let us know if they detect something malicious. This allows us to investigate the incident and see what is happening. If it is a zero-day attack, we can take action immediately to try to mitigate the damage. Having real-time alerts helps us take action more quickly than waiting for a few days for something to happen.

The automated remediation feature works from a database. We upload anything that we have detected before or anything that we can filter into this database. For example, we would upload the known IP addresses of analysts who do penetration testing for us within the company. If one of these IP addresses comes in and is malicious to the company, the solution will detect it. Singularity Cloud Workload Security will check the IP address and automatically classify it as benign. This saves us time because we don't have to manually review the IP address or contact our colleagues. This frees up our time so that we can focus on other things, such as investigating more malicious threats. IP addresses are just one type of data that can be filtered. File processes can also be filtered. Any type of automated filtering helps us reduce the time it takes to investigate a ticket so that we can focus on the most malicious threats.

The historical data record provided by SentinelOne after an attack is helpful in identifying what we can do to protect ourselves from future attacks. We can use this data to understand the cause of the attack and put in place preventive measures, such as educating employees about security best practices. SentinelOne allows us to access up to three or four months of historical data without a request. For data that goes back six months to one year, we need to submit a request. This data can be specific to a particular host, if necessary.

Singularity Cloud Workload Security is a great product. It is very robust and versatile. There are many things we can do with it, even things I have explored in the past two years. We can use different types of queries to narrow down our searches. It is a very powerful tool that has been very helpful to our SOC in analyzing specific incidents.

The solution has decreased our mean time to detect through the automated response process and visuals that give us time to focus on other important things. It definitely gives us the actual time to look at other things instead of focusing on one ticket that may take us 30 minutes to an hour to resolve. This could definitely decrease the coverage time.

The solution has decreased our mean time to remediate. We have many detection systems in our organization, and it takes a lot of manpower to focus on all of them. Integrating SentinelOne into our organization has given us more time to focus on other things, rather than having to look at minor incidents, such as low-severity incidents. SentinelOne detects and remediates these incidents for us, so we don't have to worry about them. This has been a great help, and we no longer need to dedicate as much manpower to these incidents.

The solution helps to free up our SOC staff time to work on other projects and tasks. Thousands of false positive tickets no longer have to be looked at by our SOC team, saving them a lot of time.

The solution has helped our organization become more productive by allowing us to focus on more severe issues instead of wasting time on minor ones.

What is most valuable?

The management console is the most valuable feature. It offers a variety of options for us to view. If a threat is detected, there is a specific area where we can view the different incidents that have occurred. This is the threat that is associated with that host.

We can also have deep visibility into the activities within the host within a specific time frame. This is very useful, especially when we can view the process tree. This allows us to see how one process propagates to another process, and so on. We can then look back to the beginning of the process to see where it came from. How was it downloaded? Which URL did it come from? Was it internal or external? This information has been very helpful when we are diagnosing a specific incident.

The File Fence feature is also useful. When we view a file within Singularity Cloud Workload Security, we can put it into our sandbox to see what type of file it is and whether it is malicious or not. There is also the scan feature, which is very helpful. When we scan a host remotely, it can return to us with information about the detections that were made on that host. This can help us to identify and alert others about any potential threats.

What needs improvement?

Whenever I view the processes and the process aspect, it takes a long time to load. I think this is because the dashboard or management console is slow, especially during downtime or when updates are being applied. Even when I search for a specific query, it takes a while to load. I believe that increasing the bandwidth for query processing would help.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud for three years.

What do I think about the stability of the solution?

I think the stability is decent. However, if they fixed the bandwidth issue, it would be a top contender. Sometimes, when I need to look at the process timeline, it is very difficult to load and takes a long time. We don't always have the time to wait for it to load. I think the stability is okay, but it could be improved.

We used Carbon Black. Carbon Black's stability is pretty good. Its downtime is not as high as SentinelOne's. Carbon Black is a little bit easier to use than SentinelOne. Its user interface is a little bit easier than SentinelOne's. In terms of stability, I think SentinelOne is just a little bit behind Carbon Black. Not by much, but just a little bit.

What do I think about the scalability of the solution?

The scalability is fine.

How are customer service and support?

The technical support is very responsive, and courteous, and provides great customer service. If we need something right away, they will definitely put us on the priority list. We have a special chat channel or a specific team dedicated to our company. We can also email them, and they will usually respond quickly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Carbon Black and Tanium for a short time. When I first started at my current organization, they were using both Carbon Black and SentinelOne. However, SentinelOne provides the same level of security as Carbon Black at a lower cost, so the organization stopped using Carbon Black.

If I were to compare SentinelOne to Carbon Black, I would say that they have the same functionality, but Carbon Black has a faster response time. If SentinelOne could improve its bandwidth in this area, it would be a more competitive product.

What other advice do I have?

I would rate Singularity Cloud Workload Security a seven out of ten. I noticed some lagging, especially when loading a specific storyline. I also experienced some lag when I had too many windows open.

Based on the company's size and infrastructure, SentinelOne offers different tiers of service for small, medium, and large businesses. For a really small company that doesn't generate a lot of logs, a robust system like SentinelOne may not be necessary. However, for a medium-sized company, SentinelOne can be a valuable asset. It has helped us to reduce our response time, gain more visibility into our security posture, and receive alerts if any devices are lost or stolen. SentinelOne is also more versatile than other solutions in terms of the resources it uses to detect malicious activity. I would recommend that any company considering SentinelOne do their research and talk to other users to see if it is the right fit for their needs.

Singularity Cloud Workload Security is a cloud-based solution that does not require much maintenance. The only maintenance required is to keep the filtering list up to date. This can be done with the help of the SentinelOne team.

The interoperability of the solution is fine. I don't have any issue with it.

In my line of work, we innovate by detecting and analyzing specific incidents. Singularity Cloud Workload Security definitely helps us out a lot in terms of detection, creating new queries, and creating new filters.

I suggest they research the solution and test it out. I believe SentinelOne offers a trial version, so they can try it before they buy it. See how they like it. We love it and don't think we can live without it. It gives us so much free time to focus on other things. It's like a home security system. If we miss something, they contact us. If the doors unlock, they let us know. If the battery is dying, they let us know. It has helped us out a lot. It gave us the visibility we didn't have before and continues to give us the visibility we need. I don't know what we would do without it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
SentinelOne Singularity Cloud Security
December 2024
Learn what your peers think about SentinelOne Singularity Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
830,455 professionals have used our research since 2012.
Nityanand Chauracia - PeerSpot reviewer
Junior Cloud Engineer at ACC Limited
Real User
Top 5
Easy to use with good alerts and an easy setup process
Pros and Cons
  • "The solution is a good alerting tool."
  • "We'd like to have better notifications. We'd like them to happen faster."

What is our primary use case?

We primarily use the solution to monitor for vulnerabilities on our AWS account. We use it for alerts. 

What is most valuable?

The solution is a good alerting tool. 

It is easy to use. It's console-based, which is useful.

If any action is taken, we can easily get alerts generated for us. 

The infrastructure as code scanning is very easy to use. 

We've found the solution has helped us to reduce the amount of false positives. 

It's reduced the time we need to find vulnerabilities. 

It's helped us reduce our risk posture. The mean time to detect has been reduced. Mean time to remediate has also been lowered since it's good at detecting issues. 

PingSafe has helped improve the security between cloud security, application developers, and AppSec teams. With better notifications, the teams are more aware of what's happening. 

What needs improvement?

We'd like to have better notifications. We'd like them to happen faster. It can take too much time to detect and then see the issue. 

For how long have I used the solution?

We've been using the solution for a while. 

What do I think about the stability of the solution?

The stability is good. there is no lagging or crashing. 

What do I think about the scalability of the solution?

I'm not sure how scalable the solution is. 

How are customer service and support?

I've never contacted technical support. My team might have based on the generation of false positives. 

Which solution did I use previously and why did I switch?

I'm also aware of AWS CloudWatch. It is not easy to use in comparison to PingSafe. 

How was the initial setup?

The initial deployment is easy. There is no maintenance needed on our end. 

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact pricing. 

What other advice do I have?

I'm a customer. 

I'd rate the solution 8 out of 10.

It's important to learn about the solution first. However, it is easy to use and quick to pick up.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Stan Kapica - PeerSpot reviewer
Risk Analyst at a recreational facilities/services company with 1,001-5,000 employees
Real User
Top 10
Helps free up SOC staff to work on other projects, detect threats and protect our assets
Pros and Cons
  • "Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks."
  • "It would be really helpful if the solution improves its agent deployment process."

How has it helped my organization?

Singularity Cloud Workload Security gave us the visibility we needed and freed up time to do other tasks. It narrows down the false positives that we got with the previous solution.

What is most valuable?

We use Singularity Cloud Workload Security to detect threats and protect our assets. We look at the threats that come in and whether they're being blocked. We use Singularity Cloud Workload Security as an anti-malware threat management product.

Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.

What needs improvement?

We had a couple of issues with the solution's deployment. We had to deploy the agent, and sometimes there were issues. It feels like we're battling a version of the software when we have to deploy an agent over another agent. It would be really helpful if the solution improves its agent deployment process.

For how long have I used the solution?

I have been using Singularity Cloud Workload Security for over a year.

What do I think about the stability of the solution?

I haven't heard from our team about any stability issues with Singularity Cloud Workload Security. Singularity Cloud Workload Security is more stable than our previous solution.

What do I think about the scalability of the solution?

Singularity Cloud Workload Security handles anything we throw at it. The scalability is good.

How are customer service and support?

When we have an issue, an online engineer from their group helps us resolve it within an hour or two. I haven't heard anything negative about the solution's support from our team.

How would you rate customer service and support?

Positive

How was the initial setup?

I was involved in the selection and the proof of concept process. I wasn't on the call for the installation, but I overheard our two engineers involved in the solution's installation. The solution's deployment was pretty quick, and they installed it in one day.

What about the implementation team?

We implemented the solution with an in-house team.

What's my experience with pricing, setup cost, and licensing?

Singularity Cloud Workload Security's licensing and price were cheaper than the other solutions we looked at. One product was a little bit cheaper, but its functionality and the overall product weren't as good as Singularity Cloud Workload Security. One of the vendors' prices was almost double what we would get thus far. Talking to their engineer and salesperson put our minds at ease when we got it. We knew they would be there for support, and they have been really good.

What other advice do I have?

I'd ask users to take a good look at Singularity Cloud Workload Security because it brings a lot of value to the table. For its price, the solution does a good job compared to some other solutions.

Singularity Cloud Workload Security’s automated remediation works great.

The solution’s real-time detection and response capabilities work great for us. It frees up time, unlike our previous solution, where we had a lot of false positives. 

It's granular, and you can take a deeper dive into something if you need to. You can analyze and get a verdict. It's easier to narrow it down and pinpoint it with more detail.

The solution helped reduce our organization’s mean time to detect. Singularity Cloud Workload Security is quicker than our previous solution. We are a small group of just five people, and we have to do instantaneous detection to stop things from coming in quickly. We like that part a lot.

The solution helped reduce our organization’s mean time to remediate. It lets us analyze an incident, report the status quicker, and escalate it quicker than our previous solution.

Singularity Cloud Workload Security helped free up SOC staff to work on other projects. It probably freed up 10 to 15 hours a week. Before, we spent a couple of hours a day sifting through events and trying to see if they were false positives. The solution freed up a lot of time.

We have seen an impact on our organization's productivity using Singularity Cloud Workload Security. With the freed-up time, we're able to do a lot of other work. We use other products and look at phishing emails. It frees up our time to study more than we did in the past.

I would have users look at their visibility across their environment. The solution's quick response to threats, ability to act on them, automated incident response, and forensic investigation capabilities are really good. The solution provides you with 24/7 threat monitoring detection.

We work eight hours a day when we have someone on call. It's nice to know someone else is also looking at our events. They're there to dive in with us when we need them to help increase our team. Even though they're not on our team, they're there to help us.

Overall, I rate Singularity Cloud Workload Security a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Admin at ACC Ltd
Real User
Evidence-based reporting helps prioritize and solve cloud security issues
Pros and Cons
  • "SentinelOne Singularity Cloud Security offers several valuable features, most notably the rapid vulnerability notifications that provide timely alerts regarding our infrastructure."
  • "SentinelOne Singularity Cloud Security has significantly improved our risk posture."
  • "I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."
  • "I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement."

What is our primary use case?

In my organization, we use SentinelOne Singularity Cloud Security to enhance our security posture. The platform provides alerts and recommendations on best practices, policies, and necessary updates to strengthen our infrastructure security.

We implemented SentinelOne Singularity Cloud Security to strengthen our security posture. Previously, we lacked clear guidance on best practices, including password reset policies, patching procedures, and VM updates. SentinelOne provides these best practices and recommendations, significantly improving our infrastructure security.

How has it helped my organization?

SentinelOne Singularity Cloud Security is user-friendly.

Evidence-based reporting helps prioritize and solve cloud security issues. When an issue occurs in my infrastructure, I receive an alert on their dashboard and a notification is sent to our common email address. SentinelOne Singularity Cloud Security provides a direct link to the affected resource in the AWS console, allowing me to navigate to the issue and resolve it quickly.

SentinelOne Singularity Cloud Security has improved my organization's security posture significantly. Before its implementation, we lacked an understanding of best practices for security. The solution has clarified our path by providing guidelines and alerts, which have helped us secure our infrastructure effectively.

It has reduced the number of false positives significantly, providing accurate data for our security processes.

SentinelOne Singularity Cloud Security has significantly improved our risk posture.

Prior to implementing SentinelOne Singularity Cloud Security, our mean time to detect ranged from 30 to 35 minutes. Now, with SentinelOne, our MTTD has significantly improved, falling within the range of 5 to 10 minutes.

Our mean time to remediate has been reduced to five minutes since implementing SentinelOne Singularity Cloud Security.

What is most valuable?

SentinelOne Singularity Cloud Security offers several valuable features, most notably the rapid vulnerability notifications that provide timely alerts regarding our infrastructure. Furthermore, the platform's intuitive interface enables even novice team members to navigate the dashboard with ease, minimizing the need for extensive documentation.

What needs improvement?

I believe the UI/UX updates for SentinelOne Singularity Cloud Security have room for improvement. While the current interface is excellent, enhancements could make it more user-friendly. Additionally, an improved notification system that sends alerts about vulnerabilities directly to our centralized console would allow for a more prompt response.

For how long have I used the solution?

I have been using SentinelOne Singularity Cloud Security for almost one and a half years.

What do I think about the stability of the solution?

I rate the stability of SentinelOne Singularity Cloud Security as nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SentinelOne Singularity Cloud Security as ten out of ten.

How are customer service and support?

I have contacted SentinelOne's technical support team once, and they were very helpful. Their communication and product knowledge were excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial cloud-based deployment was straightforward, taking approximately two to three working days with a team of three people.

What about the implementation team?

The implementation was handled internally by my team with guidance from a senior resource.

What other advice do I have?

I rate SentinelOne Singularity Cloud Security nine out of ten.

We have 150 users of SentinelOne Singularity Cloud Security.

I recommend SentinelOne Singularity Cloud Security to others because it is very important from a security standpoint. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
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Head of Security at Razorpay
Video Review
Real User
Top 20
Provides a centralized view of all workloads, enabling us to identify misconfigurations
Pros and Cons
  • "Cloud Security has provided a single view to observe all workloads, prioritization for handling cloud assets, and reduced noise by distinguishing false positives effectively."
  • "Once all components, including the cloud piece and container runtime piece, integrate further and incorporate an AI layer for better comprehension, it will greatly enhance the utility of Singularity Cloud Security."

What is our primary use case?

Working in a highly regulated space with stringent security requirements for money movement necessitates robust security measures. SentinelOne Cloud Security effectively secures our workloads, providing peace of mind and significantly reducing stress by addressing both security and regulatory needs.

How has it helped my organization?

The primary challenge we faced was achieving comprehensive visibility and observability across our extensive cloud environment, which comprises over 50 AWS accounts. It was difficult to determine the specific account and business entity associated with each workload. SentinelOne provided a centralized view of all workloads, enabling us to identify misconfigurations, pinpoint their location, and assess their potential impact. This clarity allowed us to prioritize responses based on the criticality of the affected account, such as production or highly regulated environments, thereby optimizing our response time.

To reduce noise and improve security monitoring, we implemented two key strategies. First, we leveraged the SentinelOne platform to identify internet-exposed assets and prioritize them for enhanced monitoring. SentinelOne's cloud-based capabilities significantly reduced false positives and helped establish a baseline for normal network activity. Second, we integrated the Infrastructure as Code module to automatically detect any deviations from the baseline or new misconfigurations. This proactive approach enabled us to efficiently address vulnerabilities and maintain a secure environment. After an initial cleanup, ongoing maintenance became much easier due to the continuous monitoring and automated alerts provided by SentinelOne and the IAC module.

Cloud security has helped reduce false positives by prioritizing vulnerabilities based on two factors: the criticality of the exposed asset and the environment it operates within. This prioritization metric helps eliminate false positives and allows teams to focus on fixing actual security issues.

Cloud security has improved incident response, primarily by enhancing observability. This allows for immediate identification of an IP address's host account and connected resources, which speeds up response time. Understanding the potential damage is also crucial, and this is achieved by knowing all resources accessible to the compromised asset. This comprehensive approach, combining identification and impact assessment, significantly strengthens security response capabilities.

SentinelOne Cloud Security reduces response times by providing context for assets, such as location, access details, and component interactions. This allows for quick identification of the responsible team and facilitates efficient damage assessment and remediation. Automated responses, like automatically fixing public S3 buckets, can be implemented, although caution is needed as some public access may be intentional.

SentinelOne Cloud Security has significantly improved team collaboration by simplifying the process of identifying the owner of a vulnerable or problematic component. Previously, this was a time-consuming task, but now the platform allows for quick identification of the responsible business entity and developer, enabling direct contact with the appropriate DevOps personnel. This streamlined process accelerates both detection and response times, ultimately enhancing overall security.

SentinelOne has released Purple AI, a tool with immense potential. It can analyze sentences and identify specific IP addresses or vulnerable machines, significantly aiding threat detection. This capability allows for rapid computation and complex query execution, delivering crucial answers in minutes and enhancing data analysis for security purposes.

What is most valuable?

Cloud Security has provided a single view to observe all workloads, prioritization for handling cloud assets, and reduced noise by distinguishing false positives effectively.

What needs improvement?

Once all components, including the cloud piece and container runtime piece, integrate further and incorporate an AI layer for better comprehension, it will greatly enhance the utility of Singularity Cloud Security.

For how long have I used the solution?

I have been using SentinelOne's cloud piece for about three to four months.

How are customer service and support?

SentinelOne has provided excellent support, enabling us to implement a robust solution customized to effectively meet our security and compliance needs.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to implementing SentinelOne, we faced excessive false positives and an overwhelming number of findings, hindering prioritization. However, SentinelOne Cloud's offensive engine provides reassurance by automatically checking exposed assets for new threats, such as zero-day attacks, ensuring immediate awareness of any issues.

SentinelOne allows for customized prioritization, enabling changes based on specific accounts and the addition of further actions to misconfiguration adjustments. The graphing ability of SentinelOne CNAP facilitates comprehensive chaining for in-depth analysis. The demos on misconfigurations and the prioritization matrix were particularly informative.

What's my experience with pricing, setup cost, and licensing?

SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.

Which other solutions did I evaluate?

When evaluating CNAP vendors, several key considerations emerged. First, it was essential to assess the regulatory frameworks and ensure compliance. Second, the issue of false positives needed to be addressed to maintain efficiency. Finally, the prioritization capabilities, particularly the use of graphs to identify critical assets, were crucial factors in the selection process.

What other advice do I have?

I would rate SentinelOne Cloud Security a nine out of ten. They are bringing all the pieces together, and once the Purple AI can interact with all the different components and correlate across them, I think that's where its real power will come from.

SentinelOne CNAP was extremely helpful and chosen for three primary reasons: their responsive and efficient team facilitated a rapid deployment; the technology itself proved to be very robust and effective; and the platform's configurability allowed for seamless integration with our specific business needs.

For those evaluating SentinelOne CNAP, it is advised to engage with their team for potential configuration changes. The tool offers comprehensive insights, providing productive usage from day one for penetration testers and security engineers.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2397411 - PeerSpot reviewer
Assistant System Engineer at a consultancy with 10,001+ employees
Real User
Top 20
Helps reduce false positives, improve risk posture, and MTTD
Pros and Cons
  • "The user-friendly dashboard offers both convenience and security by providing quick access to solutions and keeping us informed of potential threats."
  • "PingSafe filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary."

What is our primary use case?

Our cloud security posture is managed with PingSafe, a tool that identifies and highlights potential security weaknesses in our systems.

How has it helped my organization?

It is user-friendly.

PingSafe helps reduce the number of false positives by 20 percent.

In evidence-based reporting, demonstrating that a vulnerability can be exploited is crucial. This information allows us to directly address the issue through manual remediation.

PingSafe has improved our risk posture and has reduced our mean time to detection by 50 percent.

PingSafe has reduced our mean time to remediation by 30 percent.

What is most valuable?

The user-friendly dashboard offers both convenience and security by providing quick access to solutions and keeping us informed of potential threats.

What needs improvement?

PingSafe filtering has some areas that cause problems, and to achieve single sign-on functionality, a break-glass feature, which is currently unavailable, is necessary.

For how long have I used the solution?

I have been using PingSafe for one year.

What do I think about the stability of the solution?

I would rate the stability of PingSafe nine out of ten.

What do I think about the scalability of the solution?

PingSafe is scalable.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Prisma Cloud but when we would request a feature we had to wait until the next release. That is the advantage of PingSafe.

How was the initial setup?

The deployment took a few weeks to complete.

What's my experience with pricing, setup cost, and licensing?

PingSafe falls somewhere in the middle price range, neither particularly cheap nor expensive.

What other advice do I have?

I would rate PingSafe nine out of ten.

We have around five people working with PingSafe.

No maintenance is required for PingSafe.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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reviewer2394717 - PeerSpot reviewer
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
Real User
Top 20
Helps improve our cloud security posture, provides great reports, and is user-friendly
Pros and Cons
  • "PingSafe stands out for its user-friendly interface and intuitive software, making it easy to navigate and use."
  • "Crafting customized policies can be tricky."

What is our primary use case?

We use PingSafe to improve our security posture through evidence-based alerts by detecting and mitigating vulnerabilities.

We sought a CSPM solution that could be configured to adhere to the security policies of our required integrations. PingSafe stood out as a strong candidate due to its compliance with industry standards like ISO and its ability to provide valuable security insights.

PingSafe is a SaaS solution.

How has it helped my organization?

PingSafe boasts a user-friendly interface that avoids information overload. The clean layout allows for easy navigation, even for new users, while still offering the ability to delve deeper into the data for a more granular view.

I would rate the evidence-based reporting of PingSafe an eight out of ten.

PingSafe's proof of exploitability is invaluable because it allows us to demonstrate the root cause of security issues to stakeholders clearly and concisely, streamlining the remediation process.

I would rate the offensive security engine's ability to assess and verify exploit paths and prioritize breach potential a nine out of ten.

The easy-to-use UI helps our security team review evidence from a single dashboard.

PingSafe has broadened our viewpoint within our environment, allowing us to see things from multiple angles. This wider perspective provides greater assurance to our team and the entire enterprise.

It has helped reduce around ten percent of the false positives.

Thanks to PingSafe, our cloud security posture has significantly improved. We've effectively mitigated critical and high vulnerabilities, achieving a strong security position from a CSPM perspective.

PingSafe has impacted collaboration between our cloud security application developers and AppSec teams. To address this, we've granted controlled access to PingSafe for all relevant teams. We've also encouraged its use by providing training on the tool itself.

What is most valuable?

PingSafe stands out for its user-friendly interface and intuitive software, making it easy to navigate and use. It excels at presenting remediation steps in a clear and actionable way. Additionally, the reporting capabilities ensure we maintain compliance. However, the most valuable feature for us is the ability to conduct authentic security testing, providing real-world insights into our vulnerabilities.

What needs improvement?

The vulnerability scanner generates a high number of false positives that it flags as alerts, even though they're not actual threats. This suggests a configuration issue. We need to address this, especially since some of these flagged vulnerabilities have already been mitigated by other means.

The compliance monitoring dashboard, while helpful, doesn't integrate seamlessly with our entire system. This creates a disconnect: a high volume of alerts doesn't necessarily reflect a decline in compliance. For instance, I might have a thousand alerts on my ISO-related compliance dashboard, yet the compliance itself remains at 99.99 percent. This inconsistency makes it difficult to justify remediating every alert. In other words, I might give a clean bill of health from a compliance standpoint, yet still expect them to resolve the alert, which can be confusing. Therefore, we need to address either the way the dashboard generates alerts or the way we create them. Ideally, alerts should be directly tied to compliance standards and have a clear role in the overall compliance process. If they don't meet these criteria, perhaps they shouldn't be flagged as high or critical in severity.

Crafting customized policies can be tricky. Take creating our own, for instance. It requires a deep dive into the customization options, as the language used can be complex and demands a certain level of skill.

Since Sentinel's acquisition of PingSafe, there has been a decline in both the frequency of new releases and the quality of support. Previously, PingSafe was known for its proactive approach.

PingSafe utilizes additional modules besides CSPN. Ideally, there should be a correlation between these systems. This would ensure that the assets we review for vulnerabilities within PingSafe are consistent with those reviewed in CSPN. This consistency would simplify the process, allowing us to focus on a single review level. This level could be defined from a configuration perspective or by a compliance standard, such as the web application itself. If PingSafe migrates data, this correlation between systems would be especially beneficial to ensure continued integration with all modules.

For how long have I used the solution?

I have been using PingSafe for six months.

What do I think about the stability of the solution?

The core modules of PingSafe are stable but some of their new features had bugs in them.

I would rate the stability of PingSafe seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of PingSafe ten out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We've added PingSafe to our existing Palo Alto Prisma Cloud environment. This will allow us to directly compare the results of the two tools.

How was the initial setup?

The implementation is straightforward and takes a couple of days to complete.

We had five to ten people involved, excluding the PingSafe developers.

What other advice do I have?

I would rate PingSafe eight out of ten.

We have PingSafe accessible in multiple departments with a total of 20 users.

There is no maintenance required from our end.

While PingSafe advertises itself as a Cloud-Native Application Protection Platform solution, it offers some CNAPP functionalities but doesn't provide a fully comprehensive picture of your cloud security posture. In essence, it has some CNAPP capabilities, but it's not a complete CNAPP solution yet.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free SentinelOne Singularity Cloud Security Report and get advice and tips from experienced pros sharing their opinions.