SentinelOne Singularity Identity Reviews

We use SentinelOne Singularity Identity for the security of our whole network environment. We use the solution to protect the identity of our company. Before using SentinelOne, we had an incident where we were compromised. We went with SentinelOne to overcome such compromise issues and the safety of our environment because it had some good reviews.

We have not been compromised because of the solution. We have not faced any issues of hacking or malicious incidents. With SentinelOne Singularity Identity, malicious files get directly detected, and the system gets quarantined. The solution keeps our work very smooth. We're not having trouble with it or because of it at all. On the contrary, the solution makes our work easier.

SentinelOne Singularity Identity is very lightweight as an agent or software. It's very lightweight and doesn't consume resources from any computer. It's not a burden on a system, which makes it a very good agent or product to use. It's an efficient solution.

The solution's support is available 24/7. I'm in touch with the solution's support team since we recently got their mobile application protection. SentinelOne's support, APIs, marketplace, and response time are amazing so far.

A query raised with the solution's support team takes a day or two to get resolved. The solution's query resolution time could be reduced further, and a faster resolution could be provided.

We've been using SentinelOne Singularity Identity for one year and two months.

So far, we haven't faced any bugs or stability issues with SentinelOne Singularity Identity. We've been really happy with the solution.

SentinelOne Singularity Identity is a scalable solution.

Before SentinelOne Singularity Identity, we were using CrowdStrike. We switched to SentinelOne Singularity Identity because of functionalities since we were compromised while using CrowdStrike.

SentinelOne Singularity Identity's implementation was simple.

The deployment was done with the assistance of SentinelOne's professional team, and it was not complex. The solution's deployment was done within a few hours, and only I was involved from our company in the deployment process.

It's only been a year since we started using SentinelOne Singularity Identity. Considering the services and peace of mind we are getting against the amount we paid for the solution, the return on investment has been good.

SentinelOne Singularity Identity's pricing is cheaper than CrowdStrike and is really good.

SentinelOne Singularity Identity console provides a unified view. It makes your work faster and easier to get an overview of your whole organization. It helps us to see where the problems are, what needs to be fixed, or if everything's fine. It does help us save time.

It's very easy to manage our environment using the Singularity console.

SentinelOne Singularity Identity’s ability to protect identities from exploitation is very good. We had a few incidents where it blocked even ransomware attacks for us. It did a really great job of protecting us and keeping us safe.

SentinelOne Singularity Identity provides deep visibility into our attack surface risk.

SentinelOne Singularity Identity's ability to detect and prevent threats is really good. It blocks and notifies the IT team if it finds anything malicious or suspicious running in the processes. Then, we can assess whether it's malicious or not. If we analyze something as a false alarm, the solution keeps that thing in mind and does not bother us again for the same issues in the future.

Singularity Identity has helped reduce more than 50% of our mean time to detect identity-based attacks. It gives deep visibility on where and how something initiates so we can directly go to the root cause instead of finding out how or where it started. So, it does give us a boost in our time.

I have not used Windows Defender, so I cannot comment much on it. SentinelOne Singularity Identity has been much easier to use, understand, and contact support than the other third-party protection software we used. I would recommend others to try it at least for a week or a month to see the difference. They can observe how its AI learns, behaves, improves your work environment, protects it, and keeps it safe.

Based on my experience, I have been really enjoying this solution. I recommend that people try SentinelOne Singularity Identity for at least a week and then compare and evaluate it with other competitors. There will definitely be a huge change in their perspective.

Overall, I rate SentinelOne Singularity Identity ten out of ten.

I primarily use the solution for endpoints. I can monitor if any situations develop.

It's really more of an assurance. We don't need it to solve any issues. We can look at various threats or agents and items of that nature. It helps increase our security posture. 

The product saves us a lot of time so that we can focus on other things.

It gives us a lot of flexibility in terms of agent usage for EDR. I can decommission agents and put them somewhere else. It also gives us deep visibility. 

The incident and threat logs are great. I might have to restart an agent. I might have to decommission an agent. To be able to do that very quickly saves me a lot of time. The product gives me a lot of deep visibility.

The solution provides a good unified view. I do know exactly where I need to go. The layout is good. 

It's extremely easy to handle the management console. I can see what is up and cross-correlate easily.

The product's ability to protect identities from exploitation is good. It does a fair job. I'm not saying it's the best, however, it does a fair job. Vulnerabilities are detected every day.

We do get visibility into our attack surface risk. It is decent. There are other solutions out there that do a little better job. However, it's okay.

Its ability to detect and prevent threats is pretty good. Sometimes we do get a lot of false positives. We'll have to go through it and see things on a deeper level. It's fairly good.

The product has helped reduce our mean time to detect. It has definitely saved us a good couple of hours for a week for sure.

Dealing with customer support, if we do have an issue can take time. In one case, a couple of agents weren't working and we didn't know why. We needed more response customer service. 

Sometimes I get kicked out of the console. I don't know why.

Other than that, the solution is good and there are no missing features. 

I've used the solution for one year and eight months.

The stability is very good.

The solution has good scalability.

Given how fast our industry works, if we could get a response within 24 hours, that would be great. Often, support will refer us to an article. That's great, yet not helpful. We've had situations where we submitted three or four tickets and had to get someone on the phone. We had to go through three levels and in the meantime, we still had the issue with some of our agents. They need to offer a quicker response.

Neutral

I was not involved in deployment.

The solution saves us time and money and therefore we have witnessed a positive ROI.

The pricing is a bit higher than what we expected. However, we were recommended this solution.

We did evaluate other options. 

I'm an end-user.

Windows Defender is great, however, if a company is looking for deeper visibility, this is a good solution. 

I'd rate the solution seven out of ten. 

The product will be different for everybody. People need to go in with their eyes wide open.