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Cortex XSIAM vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.3
Cortex XSIAM's customer service is mixed, with some users praising effectiveness and others experiencing delays and escalation needs.
Sentiment score
8.5
SentinelOne Singularity Identity offers responsive, knowledgeable 24/7 support, though third-party system integration can be challenging.
 

Room For Improvement

Sentiment score
5.5
Cortex XSIAM needs better integration, performance, developer-friendliness, and AI-enhanced security solutions despite satisfactory current features.
Sentiment score
5.2
SentinelOne Singularity Identity needs enhancements in usability, performance, updates, support, and cost transparency for a better user experience.
Cortex could improve the detection and online resolution of security vulnerabilities.
 

Scalability Issues

Sentiment score
8.5
Cortex XSIAM is highly scalable in the cloud, supporting enterprises efficiently and earning high user ratings for scalability.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for its scalability despite some deployment challenges, making it ideal for growing environments.
 

Setup Cost

Sentiment score
4.0
Cortex XSIAM pricing is competitive, considered reasonable yet costly with add-ons, offering value but varies on affordability.
Sentiment score
8.2
SentinelOne Singularity Identity offers competitive pricing, comprehensive features, and negotiable rates, despite some concerns over increases and updates.
The first impression is that XSIAM would be more expensive than others we tried.
 

Stability Issues

Sentiment score
9.1
Cortex XSIAM is highly stable and reliable, with minimal downtime, swift issue resolution, and easy installation.
Sentiment score
8.5
SentinelOne Singularity Identity is highly rated for stability, with minimal issues, seamless performance, and excellent support for installation challenges.
The product was easy to install and set up and worked right.
 

Valuable Features

Sentiment score
8.8
Cortex XSIAM provides advanced threat detection, integration, and user-friendly features, enhancing security management for Palo Alto users.
Sentiment score
8.2
SentinelOne Singularity Identity offers AI-driven threat detection, real-time protection, and efficient management with strong support and reduced false positives.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
 

Categories and Ranking

Cortex XSIAM
Ranking in Identity Threat Detection and Response (ITDR)
10th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (29th)
SentinelOne Singularity Ide...
Ranking in Identity Threat Detection and Response (ITDR)
4th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
21
Ranking in other categories
Vulnerability Management (10th), Advanced Threat Protection (ATP) (9th), Threat Deception Platforms (4th)
 

Featured Reviews

Forrest Stevens - PeerSpot reviewer
A robust security operation that ensures achieving automation, stability, and scalability
There is room for improvement in some areas, and I would highlight three key aspects. Firstly, the Attack Surface Management (ASM) module could benefit from more contextual depth. Currently, it tends to provide a broad overview without enriched context, and there's room for enhancement in this regard. Secondly, further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous. This would enhance its versatility and interoperability within a broader ecosystem. Regarding performance, there's potential for optimization. When multiple tabs are open in Cortex XSIAM, it can experience slowdowns, leading to longer load times for web pages. It's worth noting that this isn't a severe issue, and it doesn't entail waiting for extended periods, but there is room for improvement in terms of performance optimization.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
We do not deal with licensing. Only the accounts team handles that information.
What needs improvement with Cortex XSIAM?
I am not sure if any improvements are needed right now. The current features are satisfactory, and new features are implemented following customer feature requests.
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets...
 

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Overview

Find out what your peers are saying about Cortex XSIAM vs. SentinelOne Singularity Identity and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.