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SailPoint Identity Security Cloud vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
SailPoint Identity Security Cloud offers solid customer service with knowledgeable support, though non-English language assistance needs improvement.
Sentiment score
8.5
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
Sometimes, the support is slow, and they often suggest resorting to expert services.
They have been responsive to our needs as integrators and those of the client.
 

Room For Improvement

Sentiment score
4.8
SailPoint Identity Security Cloud struggles with high costs, complex setup, inflexible features, and requires improved automation and integration.
Sentiment score
5.3
SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Scalability Issues

Sentiment score
7.2
SailPoint Identity Security Cloud efficiently scales for large user volumes, offering robust performance and adaptability for diverse organizations.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
 

Setup Cost

Sentiment score
5.2
SailPoint Identity Security Cloud has high initial costs but offers robust features, customization, and discounts for long-term commitments.
Sentiment score
6.6
SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Stability Issues

Sentiment score
7.9
SailPoint Identity Security Cloud is highly stable, offering reliable performance with minimal issues, especially when using patched versions.
Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Valuable Features

Sentiment score
8.1
SailPoint Identity Security Cloud provides user-friendly identity management with integration, automation, scalability, and customization for diverse organizational needs.
Sentiment score
8.2
SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The built-in connectors that enable easy connection with both legacy and cloud-based applications.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

SailPoint Identity Security...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
68
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
SentinelOne Singularity Ide...
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
22
Ranking in other categories
Vulnerability Management (12th), Advanced Threat Protection (ATP) (9th), Threat Deception Platforms (4th), Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. SailPoint Identity Security Cloud is designed for User Provisioning Software and holds a mindshare of 30.9%, up 28.8% compared to last year.
SentinelOne Singularity Identity, on the other hand, focuses on Vulnerability Management, holds 0.6% mindshare, up 0.2% since last year.
User Provisioning Software
Vulnerability Management
 

Featured Reviews

RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
5%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets...
 

Also Known As

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
No data available
 

Learn More

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Overview

 

Sample Customers

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
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Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: December 2024.
823,875 professionals have used our research since 2012.