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SentinelOne Singularity Identity pros and cons

Vendor: SentinelOne
4.4 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

SentinelOne Singularity Identity offers comprehensive AI-based detection and protection features that automatically alert users when mitigation is unsuccessful.
The AI and behavioral analysis effectively mitigate zero-day activities and detect new threats.
SentinelOne's support includes different levels, providing continuous endpoint monitoring and quick notifications when threats are detected.
The lightweight nature of SentinelOne Singularity Identity as an agent or software is appreciated.
Users value the quick incident response and the real-time data collaboration capabilities of SentinelOne.

CONS

SentinelOne Singularity Identity needs more precise policies and templates, similar to alternative solutions.
Endpoint management is challenging, requiring group-based settings for individual agents.
Engineers face difficulties with adding antivirus exclusions for custom applications, leading to performance issues.
Reporting tools are limited to monthly data, restricting the ability to analyze incidents over extended periods.
Agent connectivity and alert generation times could be improved, particularly within AWS environments.
 

SentinelOne Singularity Identity Pros review quotes

reviewer2261766 - PeerSpot reviewer
Aug 21, 2023
The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures.
Evelyn Mauricio - PeerSpot reviewer
Sep 14, 2023
They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it.
Roftiel Constantine - PeerSpot reviewer
Oct 16, 2024
Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Jadeja - PeerSpot reviewer
Aug 16, 2023
I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that.
RO
Aug 18, 2023
The protection provided by SentinelOne Singularity Identity is the most valuable feature.
Mike Ehlers - PeerSpot reviewer
Oct 16, 2024
SentinelOne stands out due to its AI capabilities, which lead to excellent prevention.
reviewer2271825 - PeerSpot reviewer
Sep 6, 2023
One of the top things we're interested in is cloud protection.
MM
Nov 24, 2024
Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job.
Andrew W - PeerSpot reviewer
Oct 5, 2023
The biggest value for us is getting a much better picture of what our risks are.
Greg Walia - PeerSpot reviewer
Sep 6, 2023
Having high visibility into all of our network concerns and a customizable UI are the most valuable features.
 

SentinelOne Singularity Identity Cons review quotes

reviewer2261766 - PeerSpot reviewer
Aug 21, 2023
The primary reason for this discontent is that we frequently encounter performance issues with our servers.
Evelyn Mauricio - PeerSpot reviewer
Sep 14, 2023
Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one.
Roftiel Constantine - PeerSpot reviewer
Oct 16, 2024
To improve SentinelOne, I would suggest adding a network detection and response capability.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
Jadeja - PeerSpot reviewer
Aug 16, 2023
The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way.
RO
Aug 18, 2023
We haven't received the expected support whenever we've had questions.
Mike Ehlers - PeerSpot reviewer
Oct 16, 2024
We've brought three critical items to their attention regarding vulnerability management.
reviewer2271825 - PeerSpot reviewer
Sep 6, 2023
SentinelOne Singularity Identity could be more user-friendly.
MM
Nov 24, 2024
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies. Further development is anticipated to continue enhancing the solution.
Andrew W - PeerSpot reviewer
Oct 5, 2023
A lot of those features came from an acquisition of a different company.
Greg Walia - PeerSpot reviewer
Sep 6, 2023
The resolution turnaround from SentinelOne Singularity Identity's support should be improved.