Try our new research platform with insights from 80,000+ expert users
SentinelOne Singularity Identity Logo

SentinelOne Singularity Identity pros and cons

Vendor: SentinelOne
4.4 out of 5

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

SentinelOne Singularity Identity provides strong threat detection and mitigation without requiring constant user intervention, alerting the users only when necessary.
The AI-driven capabilities for detection, prevention, scanning, and mitigation are highly valued for their efficiency and effectiveness.
High-level support options include constant monitoring of endpoints, with rapid notification and response measures in case of infection or intrusion.
SentinelOne Singularity Identity is appreciated for its lightweight footprint, which does not burden system resources.
The AI and behavioral analysis efficiently mitigate zero-day activities and help in detecting new threats quickly.

CONS

Policies could be more precise as users must create a group to apply settings to individual endpoints instead of managing them directly.
There are issues with antivirus exclusions for custom applications which lead to performance problems on servers.
SentinelOne Singularity Identity's support has room for improvement with slower response times than expected.
Reporting tools have limitations, with reports restricted to a one-month range and inadequate representation of sample sizes.
The process of updating devices by location is inefficient as there is no option to update all endpoints simultaneously across different locations.
 

SentinelOne Singularity Identity Pros review quotes

reviewer2261766 - PeerSpot reviewer
Aug 21, 2023
The most valuable feature of SentinelOne Singularity Identity is its ability to detect based on behavior rather than just static signatures.
Evelyn Mauricio - PeerSpot reviewer
Sep 14, 2023
They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it.
Roftiel Constantine - PeerSpot reviewer
Oct 16, 2024
Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Jadeja - PeerSpot reviewer
Aug 16, 2023
I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that.
RO
Aug 18, 2023
The protection provided by SentinelOne Singularity Identity is the most valuable feature.
Mike Ehlers - PeerSpot reviewer
Oct 16, 2024
SentinelOne stands out due to its AI capabilities, which lead to excellent prevention.
reviewer2271825 - PeerSpot reviewer
Sep 6, 2023
One of the top things we're interested in is cloud protection.
Andrew W - PeerSpot reviewer
Oct 5, 2023
The biggest value for us is getting a much better picture of what our risks are.
Greg Walia - PeerSpot reviewer
Sep 6, 2023
Having high visibility into all of our network concerns and a customizable UI are the most valuable features.
TC
Oct 16, 2024
The effectiveness of their AI and behavioral analysis helps mitigate zero-day activities and detect new threats.
 

SentinelOne Singularity Identity Cons review quotes

reviewer2261766 - PeerSpot reviewer
Aug 21, 2023
The primary reason for this discontent is that we frequently encounter performance issues with our servers.
Evelyn Mauricio - PeerSpot reviewer
Sep 14, 2023
Our company has different locations, such as Sunbury, Oklahoma, and Alabama. I have my devices by location, and I have not found a way to choose all the endpoints and then push the update automatically. I have been doing it one by one.
Roftiel Constantine - PeerSpot reviewer
Oct 16, 2024
To improve SentinelOne, I would suggest adding a network detection and response capability.
Learn what your peers think about SentinelOne Singularity Identity. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Jadeja - PeerSpot reviewer
Aug 16, 2023
The policies could be more precise, and Singularity should use more templates like alternative solutions have. Endpoint management is poor. We cannot manage individual endpoints and must rely on policies, exclusions, or block lists to apply settings to a group instead of the individual agent. If I have to make settings for one computer, I need to create a group, apply the configuration, and move the agent there. It's challenging to manage endpoints that way.
RO
Aug 18, 2023
We haven't received the expected support whenever we've had questions.
Mike Ehlers - PeerSpot reviewer
Oct 16, 2024
We've brought three critical items to their attention regarding vulnerability management.
reviewer2271825 - PeerSpot reviewer
Sep 6, 2023
SentinelOne Singularity Identity could be more user-friendly.
Andrew W - PeerSpot reviewer
Oct 5, 2023
A lot of those features came from an acquisition of a different company.
Greg Walia - PeerSpot reviewer
Sep 6, 2023
The resolution turnaround from SentinelOne Singularity Identity's support should be improved.
TC
Oct 16, 2024
One area for improvement would be the self-healing nature of the agent.