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HackerOne vs SentinelOne Singularity Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
Qualys TotalCloud boosts efficiency, reduces manual effort, decreases risk, and offers significant cost savings with a notable ROI.
Sentiment score
5.0
HackerOne's ROI varies widely, with some users achieving substantial returns and efficient vulnerability management, depending on scope and resources.
Sentiment score
6.8
SentinelOne Singularity Identity offers enhanced protection and value, saving users over 200 hours annually in security investigations.
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
CallStream helps us integrate and automate tasks.
Senior Security Consultant at CyberNxt Solutions LLP
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
I notice a return on investment through the group of researchers at HackerOne identifying vulnerabilities, saving us money, time, and manpower.
Consultant at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.4
Qualys TotalCloud support is praised for efficiency and staff knowledge but criticized for delays and inconsistent quality.
Sentiment score
6.5
HackerOne's customer service is praised for responsiveness, though some experience slower technical help and occasional unresponsiveness.
Sentiment score
7.3
SentinelOne Singularity Identity is lauded for comprehensive, responsive support, offering rapid issue resolution and dedicated customer success resources.
They are helpful, respond to my queries, and can answer any question.
Developer at a consultancy with 10,001+ employees
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Service Manager, Security Operations at CDA IT SOLUTIONS
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Works at a consultancy with 10,001+ employees
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software developer at Simplifyvms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
They have been responsive to our needs as integrators and those of the client.
Senior Consultant at CGI
 

Scalability Issues

Sentiment score
7.8
Qualys TotalCloud excels in scalability, efficiently supporting diverse environments and business sizes, though it may require skilled management.
Sentiment score
6.9
HackerOne efficiently scales with robust infrastructure, accommodating organizational growth and high participant volumes, despite focusing on registered users.
Sentiment score
7.9
SentinelOne Singularity Identity is scalable and flexible but faces challenges with deployment maturity and third-party integration scalability.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
Our organization currently uses it to manage over 1200 web applications.
Analyst, Information Security at Infosys
It is absolutely scalable, and I would rate its scalability as nine out of ten.
retired at a consultancy with 10,001+ employees
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software developer at Simplifyvms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Qualys TotalCloud is highly stable with reliable support, 99.9% uptime, minimal bugs, and effective maintenance communication.
Sentiment score
8.1
Most users find HackerOne reliable and stable, though some experience minor bugs and report recent stability concerns.
Sentiment score
8.1
SentinelOne Singularity Identity is highly stable with minimal disruptions, responsive support, and low CPU resource usage.
Overall, the support provided has been excellent.
Analyst, Information Security at Infosys
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
Developer at a consultancy with 10,001+ employees
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
 

Room For Improvement

Users suggest enhancing Qualys TotalCloud with clearer reports, better integration, intuitive UI, AI risk assessments, and improved documentation.
HackerOne struggles with cost prediction, user frustration, limited integrations, and opportunity distribution favoring experienced researchers over newcomers.
SentinelOne Singularity Identity needs improved policies, interfaces, support, and features like reporting, updates, and integration for better usability.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Analyst, Information Security at Infosys
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
When reporting something, the platform should indicate that it was reported in the previous year or on a specific date, which would give us more insight into what action we have taken on that issue.
Senior Security Professional at Oportun, Inc.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
Senior Consultant at CGI
 

Setup Cost

Qualys TotalCloud's pricing is high yet justified by comprehensive features and flexibility, benefiting larger enterprises seeking robust security.
HackerOne provides a cost-effective platform with no setup fees, charging 20% on bounties and offering subscription options.
SentinelOne Singularity Identity offers flexible pricing seen as both cost-effective and sometimes expensive, reflecting its comprehensive features.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Senior Manager at a financial services firm with 10,001+ employees
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
IT Manager at a consultancy with 10,001+ employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
 

Valuable Features

Qualys TotalCloud offers comprehensive vulnerability detection, cloud security management, and automation with insightful dashboards for efficient threat management.
HackerOne offers diverse programs, clear processes, customizable bounties, and skilled community access for effective bug bounty management.
SentinelOne Singularity Identity offers AI-driven security with dynamic threat detection, seamless management, and enhanced visibility for rapid remediation.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
Works at a consultancy with 10,001+ employees
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
Developer at a consultancy with 10,001+ employees
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
Senior Consultant at a consultancy with 10,001+ employees
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software developer at Simplifyvms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
Senior Consultant at CGI
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Container Security (13th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (8th)
HackerOne
Ranking in Vulnerability Management
26th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
Application Security Tools (13th), Bug Bounty Platforms (1st), Penetration Testing Services (2nd), Attack Surface Management (ASM) (6th), AI Observability (11th)
SentinelOne Singularity Ide...
Ranking in Vulnerability Management
21st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Advanced Threat Protection (ATP) (14th), Threat Deception Platforms (1st), Identity Threat Detection and Response (ITDR) (5th)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.0%, up from 0.9% compared to the previous year. The mindshare of HackerOne is 0.8%, up from 0.2% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.0%
SentinelOne Singularity Identity0.9%
HackerOne0.8%
Other97.3%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
Roftiel Constantine - PeerSpot reviewer
Global Chief Information Security Officer at Barry-Wehmiller
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
9%
Government
8%
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise28
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
What is your experience regarding pricing and costs for HackerOne?
I'm not very sure about pricing, setup costs, and licensing, as those are managed by our management team.
What needs improvement with HackerOne?
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and tim...
What is your primary use case for HackerOne?
Our main use case for HackerOne is to create a bridge between the organization and a global community of ethical hack...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with Se...
What needs improvement with SentinelOne Singularity Identity?
Regarding improvements, I believe that API integration in third-party applications could be better. The Singularity t...
What is your primary use case for SentinelOne Singularity Identity?
One of the main use cases I describe is that we face lateral movement in our customer's server side. The customer is ...
 

Also Known As

Qualys TotalCloud with FlexScan
HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
No data available
 

Overview

 

Sample Customers

Information Not Available
Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Information Not Available
Find out what your peers are saying about HackerOne vs. SentinelOne Singularity Identity and other solutions. Updated: April 2026.
896,099 professionals have used our research since 2012.