Name: Skyhigh Security
Brand: Skyhigh Security
Rating: 4.2 (57 reviews)

it_user775083

Information Assurance Manager at a transportation company with 10,001+ employees

Jun 7, 2018

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An innovative, dynamic tool which helps block high risk services

Pros and Cons

"It help us monitor high risk services, blocking them, and also feeding them to our egress points."

"Needs integration with other technology ecosystems."

What is our primary use case?

We use it to discover, protect, and permit.

Skyhigh for Shadow IT provides us visibility into the Shadow IT. It helps us in blocking high risk services and also in containing the data exfiltration to these high risk services.

How has it helped my organization?

It help us monitor high risk services, blocking them, and also feeding them to our egress points.

What is most valuable?

The risk management feature.

What needs improvement?

Integration with other technology ecosystems.

Buyer's Guide

Skyhigh Security

February 2026

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884,192 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

Initially, there were stability issues, but now it is perfect.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and support?

The support team is very good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was okay.

What about the implementation team?

The implementation team was proficient.

What's my experience with pricing, setup cost, and licensing?

Have a risk-based approach towards pricing.

Which other solutions did I evaluate?

There were none to evaluate at that time.

What other advice do I have?

It is an innovative, dynamic tool.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

reviewer826926

Information Security Analyst at Kronos at a tech company with 5,001-10,000 employees

Feb 27, 2018

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We have gained a deep insight into our Shadow IT usage

Pros and Cons

"The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it."
"We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365."
"Without Skyhigh, we had zero visibility, but now we are aware of so much more."

"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"It would be nice to be able to get more advanced search functions to filter out data and quickly obtain the data that we need."

What is our primary use case?

We implemented Skyhigh for Shadow IT monitoring as well as Microsoft Office 365 real-time auditing. We monitor these on a daily basis and are currently in the process of implementing policies if certain activities are done by our end users.

How has it helped my organization?

We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365. Without Skyhigh, we had zero visibility, but now we are aware of so much more.

What is most valuable?

The risk rating of each cloud application has been very useful. Whenever we discover a new application is use, we are able to quickly determine if this application is safe to use and whether or not we should allow our end users to be able to access it.

What needs improvement?

Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved. Also, it would be nice to be able to get more advanced search functions to filter out data and quickly obtain the data that we need.

For how long have I used the solution?

Less than one year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide

Skyhigh Security

February 2026

Free Report: Skyhigh Security Reviews and More

Learn what your peers think about Skyhigh Security. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

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884,192 professionals have used our research since 2012.

it_user789939

IT Security at a financial services firm with 5,001-10,000 employees

Dec 24, 2017

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Provides categorization and rating of websites separate from what the web proxy places on the logs

Pros and Cons

"Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs."
"Improves creation of security alerts on web proxy logs by having a separate system interpret said logs."

"The tool could improve flexibility with the creation of reports/querying data."

What is our primary use case?

Insight into services being accessed and/or used in corporate environment. Additionally, Shadow IT as a whole and provides another set of eyes on web proxy logs.

How has it helped my organization?

It has allowed insight into gaps that may exist in current web proxy tool policies. Improves creation of security alerts on web proxy logs by having a separate system interpret said logs.

What is most valuable?

Skyhigh has given us categorization and rating of websites separate from what the web proxy places on the logs.

What needs improvement?

The tool could improve flexibility with the creation of reports/querying data. A better search capability, similar to a SIEM, would also allow deeper log analysis.

For how long have I used the solution?

One to three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user776880

IT Security Analyst at a tech services company

Nov 26, 2017

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The user activity identification in my organization improved

Pros and Cons

"User analytics."

"The services take some time to load. It would be helpful if the loading time was reduced."

What is most valuable?

User analytics.

How has it helped my organization?

The user activity identification improved.

What needs improvement?

The services take some time to load. It would be helpful if the loading time was reduced.

For how long have I used the solution?

I have been using it for the past few months.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

I have not used the support as of now.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I was not a part of the initial setup.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user774840

Works at a healthcare company with 1,001-5,000 employees

Nov 21, 2017

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Provides full control of the infrastructure process, but needs to improve its support

What is our primary use case?

The user analytics
Having a full idea about infrastructure

What is most valuable?

DLP rules.

How has it helped my organization?

Having full control of infrastructure.

What needs improvement?

Iteration process.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

Yes.

What do I think about the stability of the solution?

Yes.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Five out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The support team implemented the solution.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

It is good.

Which other solutions did I evaluate?

Yes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user774504

Supervisor, IT Security at a healthcare company with 10,001+ employees

Nov 21, 2017

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It gives us visibility into our employees activities and access to cloud apps

Pros and Cons

"Shadow IT reporting capabilities."

"Support for securing more cloud apps."

What is our primary use case?

Shadow IT monitoring
Sanctioned Cloud App Security

What is most valuable?

Shadow IT reporting capabilities
DLP integration
Encryption

How has it helped my organization?

It has given us visibility into our employees activities and access to cloud apps.

What needs improvement?

Support for securing more cloud apps.

For how long have I used the solution?

Two and a half years.

What was my experience with deployment of the solution?

Some issues, but many had to do with the complexity of our deployment and they all have been worked through.

What do I think about the stability of the solution?

The Shadow IT portion would sometimes stop processing our proxy logs, but these issues seem to have been fixed.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

It is excellent and top-notch.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

For Shadow IT, it was straightforward.

For Sanctioned App Security deployment, it was a bit more complex. This was primarily due to the amount of integrations we decided to do with the existing technologies we owned, like DLP, SSO, etc., and because of the size of our cloud application.

What about the implementation team?

An in-house team.

What was our ROI?

Very good.

What's my experience with pricing, setup cost, and licensing?

I don't deal with pricing. Thus, I cannot answer this.

Which other solutions did I evaluate?

Yes. Netskope, Bitglass, Adallom, and Skyfence.

What other advice do I have?

Make sure you plan your deployment carefully. Break the project into phases. This makes for more wins sooner, which you can report to your upper management. Develop a good rapport with the team who owns the cloud application, so you can get full cooperation from them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.