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Skyhigh Security vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Skyhigh Security customer service is praised for helpfulness, though technical support experiences vary with occasional inconsistency and delays.
No sentiment score available
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.0
Skyhigh Security struggles with UI responsiveness, integration, and browser compatibility, calling for better documentation, flexibility, and pricing strategy improvements.
No sentiment score available
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
6.7
Skyhigh Security efficiently scales for various enterprise sizes, despite occasional portal slowness and needed feature improvements not hindering scalability.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.3
Skyhigh Security pricing varies by integration and user count, offering flexible, enterprise-aligned licensing considered affordable but not cheap.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
7.6
Skyhigh Security is stable and fast, with occasional minor issues improving over time, leading to a reliable experience.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
7.8
Skyhigh Security offers comprehensive data protection with advanced analytics, integration, and user-friendly tools for robust security and management.
No sentiment score available
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
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Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), Secure Access Service Edge (SASE) (13th), Cloud Security Posture Management (CSPM) (19th), Cloud-Native Application Protection Platforms (CNAPP) (15th)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
51
Ranking in other categories
Internet Security (2nd)
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Chinthu James - PeerSpot reviewer
Good scalability, but the technical support service needs improvement
We use the solution to monitor and secure our customers' internet access The solution's best feature is the flexibility of use. The stability of the solution's cloud portal needs improvement. Sometimes, it gets timed out.   We have been using the solution since 2017. We need help accessing a…
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Educational Organization
49%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for McAfee MVISION Cloud?
The pricing is good and the licensing is straightforward. I'd rate the affordability nine out of ten.
What needs improvement with McAfee MVISION Cloud?
The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more l...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
ZIA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Skyhigh Security vs. Zscaler Internet Access and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.