

Skyhigh Security and Zscaler compete in the cloud security market, focusing on threat prevention and data protection. Zscaler is often seen as having the upper hand due to its comprehensive features and integration capabilities.
Features: Skyhigh Security is known for detailed cloud risk assessments, monitoring Shadow IT, and threat prevention integration. Zscaler Zero Trust Exchange Platform is preferred for its VPN capabilities, seamless connectivity, and strong integration with third-party applications.
Room for Improvement: Skyhigh Security could enhance its console performance, report generation, and UI design. More advanced customization and third-party integration are needed. Zscaler should focus on improving scalability, streamlining its management dashboard, and enhancing cross-cloud connectivity along with legacy system support.
Ease of Deployment and Customer Service: Skyhigh Security offers flexible deployment across hybrid, on-premises, and cloud environments, but its technical support can be inconsistent. Zscaler provides versatile cloud solutions with generally well-rated and responsive customer service.
Pricing and ROI: Skyhigh Security's pricing is variable and can be high, but justified by its support. Zscaler's pricing is considered high for advanced features, but its flexible licensing model can reduce costs, offering a strong ROI, especially for cloud-first strategies.
With Skyhigh Security, that same analysis could often be reduced to around ten minutes
By moving to having more in the cloud, their cloud is automatically updated as part of a SaaS solution, which reduces the responsibility on the company to do the updates themselves.
I have seen a return on investment from using Skyhigh Security; we saved a lot of time since the dashboard gives the complete picture of the overall usage of cloud apps.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Weekly setup calls are conducted with all clients to discuss ongoing issues and resolutions.
There is also some really good diagnostic information built into their web gateways that they deploy on-premise if you want to do hybrid, so they get a lot of information before you even know something might be wrong.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
Scalability-wise, for monitoring cloud apps, Skyhigh Security is more scalable, and we never faced any scalability issues on the dashboards.
They have peering agreements with a lot of the major ISPs where their data centers are, which allows them to get a really good bandwidth allocation.
We upgraded with a plan for the next five to seven years to run with this solution because this easy scalability is what we are able to achieve with Skyhigh Security for our environment.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
We did not face any downtime on that site, so it is quite reliable.
If your primary location is down, you just get diverted to the other one.
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
There is no API available.
Skyhigh Security does not have a local representative in the Philippines.
Skyhigh has its own DLP which is helping users not upload sensitive documents to the AI chatbot, making that a main good feature.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
After switching, cost savings would be in the millions since we were having many VPN edge routers, and there were many VPN tunnels utilized on the cloud, and after moving to ZTNA, we were able to cut the cost.
The pricing and licensing was generally aligned with the number of users and the models, and the cost depends on the scope, but I think Skyhigh Security has great pricing for the market.
Regarding pricing, the licensing and pricing for Skyhigh Security, especially for SWG, is cheap.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Skyhigh Security dashboard helps monitor security threats, and it works well with very large enterprise environments.
By going through their Zero Trust interface, we effectively had single sign-on to the internal network remotely without a VPN, so it reduced the overhead and gave us faster access to the files.
The hardware and cloud usability features help my team by providing easy scalability, which is the main advantage.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 8.9% |
| Skyhigh Security | 2.5% |
| Other | 88.6% |

| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 6 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 46 |
Skyhigh Security provides comprehensive protection with features like user behavior analytics, shadow IT identification, and data loss prevention. Its integration with IT infrastructure offers robust security insights and helps maintain compliance.
Skyhigh Security offers a user-friendly interface that simplifies navigation while delivering substantial threat protection. It enhances existing IT infrastructure integration, such as DLP and Active Directory, to strengthen security. Yet, there is room for improvement in report generation speed, interface intuitiveness, and integration with other products. Organizations utilize Skyhigh Security to audit internet behavior, secure cloud environments and control web content. It effectively manages data movement and ensures compliance, while preventing unauthorized access and bandwidth misuse.
What are the key features of Skyhigh Security?In sectors like finance, healthcare, and technology, companies implement Skyhigh Security for its comprehensive monitoring capabilities. It helps secure access to SaaS applications and protects against threats, ensuring adherence to regulatory requirements and preventing data breaches while optimizing performance in cloud environments.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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