It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine.
Software AG ARIS Process Mining is scalable and admired for its Conformance Engine and stability. Technical support receives a perfect score, while setup is rated nine out of ten for ease, yet installation needs additional support. A unified site for modeling and mining is absent, and customizing KPIs is less intuitive. Process reviews show redundancy, requiring better optimization, simulation, and model transfers back to the design environment.
