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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Central management improves security by controlling hardware devices and synchronizing security across endpoints and firewalls.
Real-time threat detection and response ensure a secure environment by preventing unauthorized installations.
The centralized dashboard allows for easy management and policy deployment, effectively saving time.
Sophos Central offers comprehensive threat hunting capabilities, improving threat visibility.
Cloud-based functionality enables remote administration, allowing control from anywhere.

CONS

Sophos Central needs a quicker response time in multiple system management and report generation, as performance slows down.
Customer support response time and after-sales support require significant improvement.
The inclusion of a dedicated mobile application and better remote access could enhance user experience.
Firewall capabilities and management, including VPN setup and rule application, necessitate enhancement.
Integration with third-party applications and automation features should be improved for better functionality.
 

Sophos Central Pros review quotes

F-H - PeerSpot reviewer
Senior IT Consultant at ICTS Group of Companies
Oct 4, 2023
The tool enables me to see the security of my customers’ PCs at a glance.
Azeez Afolabi - PeerSpot reviewer
IT Support at a manufacturing company with 201-500 employees
Oct 12, 2023
We used to get malicious attacks from mail before using the solution.
Tobias Huebner - PeerSpot reviewer
IT Leader at Die Ambulanten - Home Care GmbH
Oct 23, 2023
The product is easy to use.
Learn what your peers think about Sophos Central. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Oct 25, 2023
The interface, especially when using the software center, is quite user-friendly and easy to navigate.
Sachin Vakkund - PeerSpot reviewer
Network Infrastructure Engineer at Red Education
Nov 3, 2023
One of the standout features is its highly detailed and user-friendly graphical interface.
AK
Cyber Security Engineer at Mudra Electronics limited
Nov 6, 2023
The product has valuable rules and policies and user-friendly dashboard features.
Harinath A - PeerSpot reviewer
System Engineer (macOS) at Kristal.AI
Nov 13, 2023
The user interface of Sophos Central is excellent. One standout feature is the ease of identifying endpoints. Another noteworthy aspect is the real-time visibility into malware threats. The solution is stable. I contacted the support team two or three times, and they responded promptly each time. They addressed my queries and concerns quickly. The initial setup was straightforward.
Tinashe Randeni - PeerSpot reviewer
Information Technology Engineer at DigiComm Technology Solutions
Nov 14, 2023
The advantage of central management, particularly in antivirus management, is that I don't need to go to each user individually.
Bernard Otieno - PeerSpot reviewer
Technical Engineer at Harnssen Group Limited
Nov 15, 2023
The tool improves security and saves time.
Sandeepraj Gatla - PeerSpot reviewer
SOC Analyst at Wydur
Nov 17, 2023
The standout feature is its focus on indexing, primarily designed for managing reports and logs from 500 to 1,000 endpoints, including Windows 10 hosts within the network.
 

Sophos Central Cons review quotes

F-H - PeerSpot reviewer
Senior IT Consultant at ICTS Group of Companies
Oct 4, 2023
The product must be made a little bit quicker.
Azeez Afolabi - PeerSpot reviewer
IT Support at a manufacturing company with 201-500 employees
Oct 12, 2023
The program slows down when you try to control or visualize multiple systems.
Tobias Huebner - PeerSpot reviewer
IT Leader at Die Ambulanten - Home Care GmbH
Oct 23, 2023
The solution must provide a separate app for Tamper Protection.
Learn what your peers think about Sophos Central. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
reviewer1730568 - PeerSpot reviewer
Network and Security Engineer at a security firm with 11-50 employees
Oct 25, 2023
Improving the response time of the customer support team would be beneficial.
Sachin Vakkund - PeerSpot reviewer
Network Infrastructure Engineer at Red Education
Nov 3, 2023
With the current hybrid work environment and travel requirements, having a mobile solution would greatly improve our ability to access and navigate Sophos Central on the go, enhancing the overall user experience and making it a more portable solution.
AK
Cyber Security Engineer at Mudra Electronics limited
Nov 6, 2023
The product's firewall servers and dashboard need improvement.
Harinath A - PeerSpot reviewer
System Engineer (macOS) at Kristal.AI
Nov 13, 2023
Integration with third party applications should be improved.
Tinashe Randeni - PeerSpot reviewer
Information Technology Engineer at DigiComm Technology Solutions
Nov 14, 2023
The initial setup was moderately straightforward, around six or seven out of ten on the complexity scale. While it wasn't overly complicated, the multifactor authentication posed a challenge initially.
Bernard Otieno - PeerSpot reviewer
Technical Engineer at Harnssen Group Limited
Nov 15, 2023
The product does not have a dedicated MFA.
Sandeepraj Gatla - PeerSpot reviewer
SOC Analyst at Wydur
Nov 17, 2023
It would be beneficial to incorporate automation.

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