We are an integrator and we have configured Symantec Proxy to be used in a bank as a proxy.
Cyber Security Engineer at a comms service provider with 51-200 employees
Documentation and stability needs improvement, but scales well
Pros and Cons
- "The solution is scalable."
- "The solution could improve by having better documentation."
What is our primary use case?
What needs improvement?
The solution could improve by having better documentation.
For how long have I used the solution?
I have been using this solution for approximately four months.
What do I think about the stability of the solution?
The stability of the solution could improve.
Buyer's Guide
Symantec Proxy
October 2024
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What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
We contacted customer support when we had issues and their resolution was for us to check the settings over and over. This was not helpful and did not resolve the issues we were facing. The technical support could improve, we did not receive the help we needed.
How was the initial setup?
The initial installation was not difficult. However, there are many issues with the solution.
What other advice do I have?
My experience was horrible using this solution. I would not advise anyone to use it, there are a lot of improvements needed.
I rate Symantec Proxy a five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Systems Administrator at a financial services firm with 1,001-5,000 employees
Is easy to use, stable, and scalable, and does not require a huge team for deployment
Pros and Cons
- "It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
- "The user interface could be improved, and the price could be lower as well."
What is our primary use case?
We use it for browsing and for updates to our system. We use it for remote access and for meetings as well now.
What is most valuable?
It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance.
What needs improvement?
The user interface could be improved, and the price could be lower as well.
For how long have I used the solution?
I've been using it for a month.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
I think Symantec Proxy is scalable. We currently have 600 users.
How was the initial setup?
The installation was straightforward; it was easy, and we had no problems. We had to configure some rules, so it took about a week. We needed two administrative staff for the deployment.
What's my experience with pricing, setup cost, and licensing?
The price is too expensive compared with that of another solution. We have a three-year licence.
What other advice do I have?
It is easy to use, and I would rate Symantec Proxy at nine on a scale from one to ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Symantec Proxy
October 2024
Learn what your peers think about Symantec Proxy. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
Information Technology Sub-Sector at a government with 5,001-10,000 employees
The content that we are getting is very good, but activating the SSL inspection is not easy
Pros and Cons
- "The content that we are getting is very good. Content caching is also supported."
- "Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
What is our primary use case?
We use it for web security and content filtering. We are using Symantec ProxySG.
What is most valuable?
The content that we are getting is very good. Content caching is also supported.
What needs improvement?
Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy.
For how long have I used the solution?
I have been using this solution for almost ten years.
What do I think about the stability of the solution?
Its stability is good.
What do I think about the scalability of the solution?
I am not sure about scalability. We always do some upgrades to cater to more users. We have up to 2,500 users, and we have 1,500 concurrent users.
How are customer service and technical support?
Their technical support is good since they moved to Broadcom.
How was the initial setup?
The initial setup is straightforward. It took us six months to one year to fine-tune or organize the policy.
What's my experience with pricing, setup cost, and licensing?
In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom.
What other advice do I have?
Symantec Proxy is for enterprise-level companies. It is more suitable if you are a big corporation or company.
I would rate Symantec Proxy a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Symantec Proxy Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2024
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