

Iboss and Symantec Proxy are competitive products in the network security space. Iboss appears to have the upper hand in pricing and customer support, while Symantec Proxy is notable for its extensive feature set.
Features: Iboss's cloud-based architecture provides seamless scalability, a zero-trust network access model, and ease of integration. Its content filtering and mental health function add to its appeal. Symantec Proxy offers detailed threat analytics, advanced data loss prevention capabilities, and a comprehensive URL filtering database, which are recognized for providing deep security insights.
Room for Improvement: Iboss could enhance its setup process for those who are unfamiliar with cloud environments. Better documentation for advanced features would be beneficial. Expanding device compatibility could help it reach more users. Symantec Proxy would benefit from reduced complexity in initial deployment. Streamlining its configuration interface and improving customer onboarding could improve user experience. Enhanced mobile support might broaden its usability.
Ease of Deployment and Customer Service: Iboss features a straightforward deployment with minimal hardware requirements, bolstered by its strong customer support. Symantec Proxy can be more complex to deploy due to its vast features, needing more setup and management, but it provides in-depth documentation and support.
Pricing and ROI: Iboss typically offers a lower upfront cost with its cloud-centric solution, promising quicker ROI with low hardware expenses. Symantec Proxy might involve higher initial investment due to its feature-rich nature, but it provides long-term ROI by enhancing security measures. Exact pricing details are not provided.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Support services are lagging and not very responsive.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Stability depends on the platform on which it is deployed and the number of users.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
| Product | Mindshare (%) |
|---|---|
| iboss | 2.8% |
| Symantec Proxy | 1.8% |
| Other | 95.4% |


| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Symantec Proxy offers robust web security by providing features like content caching and URL filtering. It enhances security, optimizes performance, and simplifies policy management for enterprises, serving as a dynamic tool across cloud environments.
Symantec Proxy integrates with Broadcom's FireGlass, providing enhanced compatibility and seamless functionality. Known for a stable deployment and a precise URL database, it offers comprehensive threat detection and policy creation, utilizing the Global Intelligence Network. Users deploy it for web security, malware blocking, and traffic filtering. Symantec Proxy's reputation and site categorization bolster defense against malicious sites, although SSL inspection, dashboard integration, and technical support could benefit from improvements. The platform has shifted post-Broadcom acquisition, needing streamlined solutions. Current challenges include performance with O365 and complexities around pricing and licensing.
What features define Symantec Proxy?Enterprises leverage Symantec Proxy to secure web access and manage Internet usage across industries. Deployed across cloud providers like AWS, GCP, and Azure, it supports URL filtering, remote access, and bandwidth control by user privileges. Organizations also find value in its role within antivirus scanning, policy customization, and reporting.
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