


Symantec Proxy and Cisco Web Security Appliance are key players in the secure web gateway market. Symantec Proxy is often preferred for its robust features and reliability, while Cisco Web Security Appliance stands out due to its seamless integration with Cisco environments.
Features: Symantec Proxy is praised for effective threat detection, robust caching, and straightforward configuration. Users find its URL filtering and security capabilities comprehensive. Cisco Web Security Appliance is noted for SSL decryption, DNS security, and granular content filtering. Its ability to integrate within Cisco systems enhances user experience and effectiveness.
Room for Improvement: Symantec Proxy users express the need for enhanced SSL inspection, improved documentation, and better reporting and dashboard capabilities. Concerns about post-acquisition support and pricing have been raised. Cisco Web Security Appliance users suggest improving feature consolidation, support responsiveness, and simplifying the user interface. The segmented nature of its features poses challenges compared to Symantec Proxy's integrated approach.
Ease of Deployment and Customer Service: Symantec Proxy is primarily deployed on-premises with options for hybrid and cloud implementations but has mixed customer service reviews post-Broadcom acquisition. Cisco Web Security Appliance offers flexible deployment across environments, yet users feel customer service needs improvement in responsiveness.
Pricing and ROI: Both products are considered expensive, challenging smaller firms. Symantec Proxy users acknowledge a stable performance despite high costs, employing a mix of subscription and CapEx pricing models. Cisco Web Security Appliance also commands a high price but justifies it with an extensive feature set, offering solid ROI for large enterprises.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
Generally, the response time for resolving issues is getting slower.
Support services are lagging and not very responsive.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
It is very stable, a product that I put on the network, and it will run for a very long time.
Stability depends on the platform on which it is deployed and the number of users.
It is not as intuitive as the rest of the platform.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Our iboss subscription access should be more secure with an OTP or VPN etc.
Once it is done correctly, the functionality and reports become valuable, although the implementation part can still be challenging.
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Cisco is not a product for small companies due to its pricing.
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
When I integrate these three products, it efficiently prevents malware, showing which endpoint is affected and providing a comprehensive view of the endpoint connections.
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
| Product | Mindshare (%) |
|---|---|
| iboss | 2.8% |
| Symantec Proxy | 1.8% |
| Cisco Web Security Appliance | 1.7% |
| Other | 93.7% |



| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 7 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Cisco Web Security Appliance (WSA) is a web security solution provided by Cisco Systems. It is designed to protect organizations from web-based threats, enforce acceptable use policies, and provide secure access to the internet for users within the organization.
Cisco Web Security Appliance Benefits:
Cisco Web Security Appliance Features:
Cisco Web Security Appliance is typically deployed as a physical or virtual appliance within an organization's network infrastructure. It can be integrated with other Cisco security products and solutions to provide a layered approach to web security and network protection.
Reviews from Real Users
Below are some reviews and helpful feedback written by Cisco Web Security Appliance users.
Md Manirul Islam, Deputy General Manager Pre-Sales at Beximcocomputers, states that "The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
Surendar Ganesan, Technical Lead, writes that "The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
Atdhe Zyhranaj, Network Security Consultant at NSCON Network Services & Consulting GmbH, says that Cisco Web Security Appliance is "Easy to set up with scalable virtual machines and good reliability."
Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.
Symantec Proxy Benefits:
Symantec Proxy Features:
Reviews from Real Users
Below are some reviews and helpful feedback written by Symantec Proxy users.
PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."
PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."
Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."
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