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Cisco Web Security Appliance vs Symantec Proxy comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.4%, up from 1.9% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.9%, down from 2.3% compared to the previous year. The mindshare of Symantec Proxy is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.4%
Symantec Proxy1.9%
Cisco Web Security Appliance1.9%
Other93.8%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at MTN
Ensures security for remote workers
The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.
reviewer2341938 - PeerSpot reviewer
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
Integration with compatible platforms streamlines web security management
The GUI has been effective. The proxy fulfills all the tasks I require, and it's not overly complicated. There aren't any specific features within Symantec Proxy that stand out for threat prevention in my use cases. The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility as opposed to my prior experience where integration was troublesome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"It was a very easy product to install. It can be deployed very fast."
"It integrates well with Cisco Email Security Appliance."
"The most valuable feature is security."
"The tool has good Umbrella DNS security."
"This appliance gives me good visibility in the userbase and their activities."
"Cisco Web Security Appliance has very good security benefits for any company and is easy to integrate."
"Cisco Web Security Appliance can integrate with Active Directory, enabling us to manage all the end-users within AD. It's helpful for setting rules based on individual users and groups. For example, you can configure policies for inbound and outbound traffic."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"Cisco regularly upgrades features for the customer's security requirements."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"The GUI has been effective."
"The most valuable feature is the caching."
"The initial setup of Symantec Proxy is easy."
"The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"The product is very good, and the URL filtering database is great."
"The content that we are getting is very good. Content caching is also supported."
 

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Sometimes, obviously, there are bugs."
"The reporting feature needs improvement."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The tool needs to provide logs. They need to improve firewall threat defense."
"The licensing model needs to be more flexible."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The product is great, however, incorporating features offered by competitors would be beneficial."
"Customer support is good but could be improved."
"This solution could be more secure."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The deployment is quite difficult."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Support response time and case resolution could be improved."
"Technical support is an area that requires some improvement."
"Support services are lagging and not very responsive. I rate their support as five out of ten."
"Symantec Proxy needs to include content management capabilities."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The overall pricing for iboss is very competitive and transparent."
"I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price."
"Regarding Cisco price-wise, it is always on a bit on the higher side."
"The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
"The solution has a standard license."
"I know from the manager that the price is too high and that other solutions offer the same features for less."
"At the time, licensing fees were paid on an annual basis."
"This is an expensive solution."
"There is a subscription-based license needed to use this solution."
"There is a license needed to use Symantec Proxy."
"The price is too expensive compared with that of another solution."
"There are no licensing fees required."
"It's expensive. Clients often go to other products."
"There is a different department that looks into the licensing part."
"The tool is pretty expensive."
"Our cost was based on a three-year upfront CapEx contract."
"The product is highly priced. There are no additional costs apart from the standard licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
27%
Manufacturing Company
8%
Government
6%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Jefferies
Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Proxy and other solutions. Updated: February 2026.
882,594 professionals have used our research since 2012.