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Cisco Web Security Appliance vs Symantec Proxy comparison

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Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (7th), Secure Access Service Edge (SASE) (8th)
Cisco Web Security Appliance
Ranking in Secure Web Gateways (SWG)
18th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.5%, up from 1.9% compared to the previous year. The mindshare of Cisco Web Security Appliance is 1.8%, down from 2.3% compared to the previous year. The mindshare of Symantec Proxy is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss2.5%
Symantec Proxy1.9%
Cisco Web Security Appliance1.8%
Other93.8%
Secure Web Gateways (SWG)
 

Featured Reviews

reviewer2701851 - PeerSpot reviewer
Managing Director
Enhances web security with a single pane of glass and flexible deployment
I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.
IgnitiusMolepo - PeerSpot reviewer
Senior IP Network Defense at MTN
Ensures security for remote workers
The Cisco Web Security Appliance provides DLP to organizations. It helps prevent the unauthorized transmission of sensitive information by blocking such attempts. Additionally, it safeguards against malware attacks, particularly on websites not authorized by our company. Its role in protecting us from malware is pivotal. The organization itself handles the configuration and management of Cisco Web Security Appliance. Cisco assists in deploying and configuring the appliance and managing all associated services. Integrating the Cisco Web Security Appliance with other solutions is quite challenging. For instance, when we tried to integrate Netscape KSP, we encountered difficulties retrieving logs. Additionally, our solution failed to interact with the Web Security Appliance. Overall, the integration process remains problematic, hindering the effectiveness of our security infrastructure. We have both the cloud version and the on-premises version. For clients who require data sovereignty, we offer the on-premises version, which includes a data sovereignty tool. This allows them to enforce policies that prevent the transfer of logs to third-party data centres, ensuring compliance with their country's regulations. Overall, I rate the solution a nine out of ten.
Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Its initial setup was straightforward."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"The solution offers content filtering and micro-content controls, such as regulating the types of images and their resolution."
"The product is stable."
"Cisco regularly upgrades features for the customer's security requirements."
"It also allows you to decrypt SSL traffic, and that's a really important feature as well, which is something I also configured."
"Cisco is the best in giving technical support. There is no doubt about that."
"The features I like most are the DLP functionality for web security and malware protection."
"I would recommend this solution to others."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"Symantec Proxy’s technical support is very good."
"The initial setup of Symantec Proxy is easy."
"The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more."
"The security features provided by Symantec Proxy, such as granular controls for web traffic and caching, set it apart from other secure web gateways."
"The product is very good, and the URL filtering database is great."
"The content that we are getting is very good. Content caching is also supported."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
 

Cons

"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"File integrity monitoring would be very advantageous as an additional feature."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The tool needs to provide logs. They need to improve firewall threat defense."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"Setting up Cisco Web Security Appliance is highly complex and it takes about a week. We have to connect it to the Active Directory and configure all the policies for end users. It takes a long time to configure rules for our company data like port forwarding and separating the public and local components."
"It should have a user-based quota, per-user quota, that can be defined on the appliance."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"The FTD 21 model's Firepower Threat Defense does not have the multi-instance feature for the virtualization with the physical equipment."
"The product is great, however, incorporating features offered by competitors would be beneficial."
"Support response time and case resolution could be improved."
"The user interface could be improved, and the price could be lower as well."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The deployment is quite difficult."
"There are performance issues with all of the proxies."
"The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"The tool’s reporting features must be improved."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"There is a subscription-based license needed to use this solution."
"When you compare the price of this solution to the price of FortiGate, it's high."
"The solution has a standard license."
"At the time, licensing fees were paid on an annual basis."
"Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
"The pricing is too high."
"The tool's licensing is yearly."
"I rate Cisco WSA a seven out of ten since it is costly."
"There is a license needed to use Symantec Proxy."
"The price is too expensive compared with that of another solution."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"There are no licensing fees required."
"Licensing is based on a subscription."
"Our cost was based on a three-year upfront CapEx contract."
"The price of the solution is reasonable compared to others on the market."
"There is a different department that looks into the licensing part."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
6%
Financial Services Firm
22%
Computer Software Company
9%
Manufacturing Company
9%
Government
7%
Financial Services Firm
31%
Manufacturing Company
8%
Government
6%
Marketing Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise6
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Cisco Web Security Appliance?
Comparing with other products, Cisco has more functionality, but pricing is a challenge. Cisco is not a product for s...
What needs improvement with Cisco Web Security Appliance?
With the WebAssign integration, it is not easy when I am integrating policies within the company, especially with NAN...
What is your primary use case for Cisco Web Security Appliance?
The user interface that I usually provide for the web app includes malware protection, URL filtering, data loss preve...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

iBoss Cloud Platform
Cisco WSA, Cisco Web Security
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
New South Wales Rural Fire Service, Caixa Seguradora
Jefferies
Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Proxy and other solutions. Updated: March 2026.
884,371 professionals have used our research since 2012.