We performed a comparison between Cisco Web Security Appliance and Skyhigh Security based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Cisco Web Security Appliance is the preferred choice over Skyhigh Security according to user reviews. Users praise its strong web reputation and anti-malware protection, customizable policy framing, and user-friendly interface. It offers different access levels for various groups and integrates with Active Directory. SSL decryption provides full visibility of network traffic, and Umbrella DNS security is a standout feature. On the other hand, Skyhigh Security is considered a market leader but lacks support for unsanctioned applications, has weak API integration, and limited training resources.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"Cisco is the best in giving technical support. There is no doubt about that."
"Great for assisting with connections to networks or apps."
"The initial setup is straightforward."
"The tool has good Umbrella DNS security."
"The solution provides good web reputation and anti-malware protection."
"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC."
"It integrates well with Cisco Email Security Appliance."
"Good anti-virus filtering, URL categorization, and reporting capabilities."
"Skyhigh performs well, and we can choose from virtual and hardware plans. We can deploy the ISO on as many virtual machines as possible and easily set up high availability on the web proxy. The location doesn't matter. The user at a site will always access the web proxy for that location. It's suitable for an organization distributed across multiple regions."
"The support is excellent."
"It's an easy-to-use product."
"Shadow IT reporting capabilities."
"User analytics."
"I found the solution to be stable."
"It is easy to configure rules."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"I would like more automation."
"The GUI is not user-friendly, so it needs to improve or be simplified."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"This solution could be more secure."
"Technical support needs to be improved because they take a very long time and there is no communication or notification."
"If a user wants to use it for other devices like mobile or smartphones, this product isn't so reliable."
"The one thing I don't like about Cisco is that they are very much fragmented in terms of providing the complete solution. They keep on breaking their different feature sets into different boxes."
"As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better."
"The only thing we have faced is that sometimes, randomly, the portal becomes too slow."
"The cloud needs improvement with respect to DLP."
"MVISION Cloud is not well known and there should be more information about the solution. There could be integration to local applications."
"I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go."
"Iron out the few bugs that I've seen."
"One thing that can be improved is their ability to integrate with other web proxies to discover unsanctioned IP apps."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"The documentation could be improved."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Skyhigh Security is ranked 12th in Secure Web Gateways (SWG) with 51 reviews. Cisco Web Security Appliance is rated 7.8, while Skyhigh Security is rated 8.4. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Check Point Web Gateway, whereas Skyhigh Security is most compared with Zscaler Internet Access, Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy and Prisma Access by Palo Alto Networks. See our Cisco Web Security Appliance vs. Skyhigh Security report.
See our list of best Secure Web Gateways (SWG) vendors.
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