What we liked best about it was the ability to apply policy to either a user ID or an IP-based network.
Cisco Web Security Appliance offers a straightforward setup process and robust security features, including web reputation, anti-malware protection, and URL categorization, along with SSL traffic decryption. Integration with Active Directory streamlines user management. It receives reliable support and regular updates but faces limitations with product compatibility and lacks virtualization features in the FTD 21 model. Technical support response times and licensing flexibility could be improved.