We performed a comparison between Cisco Web Security Appliance and Fortinet FortiGate SWG based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution provides good web reputation and anti-malware protection."
"The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages."
"Since working with the tool, we have not found any threats in our organization."
"It integrates well with Cisco Email Security Appliance."
"This appliance gives me good visibility in the userbase and their activities."
"It also has high availability."
"The tool has good Umbrella DNS security."
"Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet."
"FortiGate is easy to use, and I also like its VPN."
"The product has the most valuable configuration, offloading, and security features."
"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."
"The interface and other reports are all user-friendly."
"The product is easy to install since we only need to follow the user manual, documents, and articles provided by Fortinet to install the product."
"The solution is superior to Cisco in terms of security."
"The most valuable feature of Fortinet FortiGate SWG is its stability."
"It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG. It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The tool needs to provide logs. They need to improve firewall threat defense."
"This solution could be more secure."
"The solution is priced high."
"The licensing model needs to be more flexible."
"The transparent proxy is quite difficult to enforce on smartphones and tablets."
"Cisco lacks a GUI-based troubleshooting feature compared to products by other vendors."
"The support for this solution could be improved. We have experienced issues with their SMARTnet support system."
"We would like to see a security service head, where we can combine all the security into one solution."
"Support could be improved."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"The UI/UX experience can be a little better."
"Fortinet needs to continue to improve network traceability. Other than that, we haven't run into anything that would give me any concern."
"The graphical user interface of Fortinet FortiGate SWG is an area of concern where improvements are required."
"What could be improved in Fortinet FortiGate SWG is its pricing because it's a bit higher. If it's cheaper, my company could pitch it to customers and engage with customers better about it. What I'd like to see in the next release of Fortinet FortiGate SWG is an improvement in its dashboard or GUI. I'd like it to be more user-friendly."
"We also have FortiAnalyzer deployed here, so we want to enable the soft functionality of FortiGate and built-in compression for a firewall VPN use case. We want the ability to deploy a gateway for HTTPS enabled on this firewall. It is currently only for use in our headquarters."
"Fortinet FortiGate SWG could improve the price, it is expensive."
Cisco Web Security Appliance is ranked 9th in Secure Web Gateways (SWG) with 29 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Cisco Web Security Appliance is rated 7.8, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Advanced URL Filtering by Palo Alto, whereas Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Netskope Next Gen Secure Web Gateway. See our Cisco Web Security Appliance vs. Fortinet FortiGate SWG report.
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