Symantec Proxy’s technical support is very good.
Symantec Proxy excels in content caching with a notable URL database and policy creation, offering scalable, stable operations with straightforward maintenance. Users appreciate features like the Global Intelligence Network and CPL code. However, challenges in SSL inspection, O365 performance issues, and complex setups are noted. Limited documentation and content management, along with improvement needs in technical support, marketing in Asia Pacific, and licensing processes, suggest areas for enhancement.