Symantec Proxy’s technical support is very good.
Symantec Proxy offers stability and scalability, praised for its ease of use with robust content caching, URL filtering, and strong security features such as granular web traffic controls and SSL encryption. Technical support is mixed, with high ratings for customer experience but slower response times. Challenges include SSL inspection activation, O365 performance issues, deployment complexity, and pricing intricacies. The Global Intelligence Network enhances threat intelligence, but reporting is hindered by lack of dashboard integration.
