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Symantec Proxy pros and cons

Vendor: Broadcom
3.7 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

The content caching feature is highly valuable and supported by Symantec Proxy.
Symantec Proxy is noted for its stability and easy scalability.
Features such as URL database and policy creation are particularly appreciated.
The initial setup of Symantec Proxy is recognized as straightforward, with deployment requiring minimal resources.
Reputation and categorization features are vital for blocking malicious sites, leveraging the Global Intelligence Network.

CONS

Activating SSL inspection presents challenges, particularly affecting performance with O365 connections via a proxy.
Technical support and case resolution need improvement, with documentation and support response time as key areas.
The deployment process is complex, with issues in initial setup due to lack of user admin rights and remote installation options.
There are concerns about having a single point of failure with the transition to ISG devices, affecting overall reliability.
The need for reporting server or dashboard integration with SIM has been highlighted, along with limitations in traffic filtering and log accessibility.
 

Symantec Proxy Pros review quotes

Ganesh Khutwad - PeerSpot reviewer
Mar 13, 2023
Symantec Proxy’s technical support is very good.
ST
Nov 20, 2024
The proxy is valuable due to its reputation and categorization features for sites, which assist in blocking malicious sites.
reviewer2134215 - PeerSpot reviewer
Apr 3, 2023
It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges.
Learn what your peers think about Symantec Proxy. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The Symantec antivirus suite and the proxy component are the most valuable feature.
Muhammad Salahuddin - PeerSpot reviewer
Sep 26, 2022
The product is very good, and the URL filtering database is great.
Mel Stevenson - PeerSpot reviewer
Oct 6, 2023
The CPL code is the best feature of the solution.
Vinit_Shah - PeerSpot reviewer
Oct 19, 2022
The initial setup of Symantec Proxy is easy.
reviewer1806405 - PeerSpot reviewer
Mar 17, 2022
The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation.
SH
Dec 7, 2020
The most valuable feature is the caching.
EG
Nov 2, 2023
The developer's assistance is valuable, enabling seamless integration which allows for a comprehensive view of categories, even if not certified by the link.
 

Symantec Proxy Cons review quotes

Ganesh Khutwad - PeerSpot reviewer
Mar 13, 2023
The initial setup can be somewhat complex, and deploying the system can take some time.
ST
Nov 20, 2024
There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time.
reviewer2134215 - PeerSpot reviewer
Apr 3, 2023
One area for improvement in Symantec is the lack of a reporting server or dashboard integration with SIM.
Learn what your peers think about Symantec Proxy. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
824,053 professionals have used our research since 2012.
reviewer1987287 - PeerSpot reviewer
Nov 1, 2022
The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator.
Muhammad Salahuddin - PeerSpot reviewer
Sep 26, 2022
The deployment is quite difficult.
Mel Stevenson - PeerSpot reviewer
Oct 6, 2023
The tool’s reporting features must be improved.
Vinit_Shah - PeerSpot reviewer
Oct 19, 2022
Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down.
reviewer1806405 - PeerSpot reviewer
Mar 17, 2022
Support response time and case resolution could be improved.
SH
Dec 7, 2020
There are performance issues with all of the proxies.
EG
Nov 2, 2023
Improvements in log availability would greatly enhance its overall effectiveness.