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Symantec Proxy vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
Sep 20, 2024
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Mel Stevenson - PeerSpot reviewer
Oct 6, 2023
A scalable enterprise-level tool with advanced features that provide accurate database categorization
We use the product for malware filtering, content filtering, and reporting The CPL code is the best feature of the solution. We can get the tool to do extremely advanced things with the command line code. The database categorization is extremely accurate. The solution must add a new category for…
Malik Khan - PeerSpot reviewer
Oct 25, 2023
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"Our primary use case for this product is DLP,"
"The product is very good, and the URL filtering database is great."
"The most valuable features of this solution are the URL database, malicious URLs, policies, and policy creation."
"What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy."
"The content that we are getting is very good. Content caching is also supported."
"It's a stable solution."
"The initial setup of Symantec Proxy is easy."
"The solution is scalable."
"This is a stable and robust solution with many features."
"The most valuable features are the website blocking capability and SSL interception."
"It has a faster implementation process compared to other products."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"It offers an easy initial setup."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is a stable solution."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
 

Cons

"To scale up, a new iboss Node Blade Chassis must be purchased."
"Its pricing could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"File integrity monitoring would be very advantageous as an additional feature."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The platform's pricing needs improvement."
"The deployment is quite difficult."
"Marketing needs improvement in Symantec Proxy, as it needs to catch up in sales here in the Asia Pacific region. Symantec Proxy licensing renewal also needs improvement."
"The solution is quite complex."
"The user interface could be improved, and the price could be lower as well."
"The solution could improve by having better documentation."
"Improvements in log availability would greatly enhance its overall effectiveness."
"The tool’s reporting features must be improved."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"The platform’s data center is not capable of managing most of the traffic."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"The reports could be better."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"Difficult and time-consuming to deploy and update."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"Our cost was based on a three-year upfront CapEx contract."
"The tool is pretty expensive."
"It's expensive. Clients often go to other products."
"There are no licensing fees required."
"Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
"Licensing is based on a subscription."
"The price of the solution is reasonable compared to others on the market."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
11%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
A positive improvement would be to expand into more areas for product monitoring. You have an agent that resides on t...
What is your primary use case for iboss?
We use it for URL filtering to enforce our enterprise Internet use policy. We use it for our current initiatives in a...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
The product is highly priced. There are no additional costs apart from the standard licenses.
What needs improvement with Symantec Proxy?
In future releases, we look forward to the cloud side. So, I would like to see more improvements in the cloud.
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What needs improvement with Symantec Secure Web Gateway?
The platform’s data center is not capable of managing most of the traffic.
 

Also Known As

iBoss Cloud Platform
Blue Coat Encrypted Traffic Management, ProxySG Appliance
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Jefferies
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Find out what your peers are saying about Symantec Proxy vs. Symantec Secure Web Gateway and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.