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Skyhigh Security vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.8
Iboss customer service is praised for responsiveness, knowledge, efficiency, excellent support, proactive problem-solving, and dedicated account management.
Sentiment score
7.0
Skyhigh Security customer service is praised for helpfulness, though technical support experiences vary with occasional inconsistency and delays.
No sentiment score available
 

Room For Improvement

Sentiment score
4.8
IBoss users seek improved reporting, security features, cloud integration, higher network capacity, intuitive configurations, and more efficient customer support.
Sentiment score
5.0
Skyhigh Security struggles with UI responsiveness, integration, and browser compatibility, calling for better documentation, flexibility, and pricing strategy improvements.
No sentiment score available
 

Scalability Issues

Sentiment score
8.2
iBoss provides scalable solutions for seamless bandwidth adjustment, supporting global expansion and efficient management of significant user loads.
Sentiment score
6.7
Skyhigh Security efficiently scales for various enterprise sizes, despite occasional portal slowness and needed feature improvements not hindering scalability.
No sentiment score available
We have flexibility with our primary and backup nodes if there's a large amount of web traffic.
 

Setup Cost

Sentiment score
6.4
Iboss offers competitive, transparent pricing with a per-user model, simplifying cost forecasting and enhancing budget predictability for enterprises.
Sentiment score
6.3
Skyhigh Security pricing varies by integration and user count, offering flexible, enterprise-aligned licensing considered affordable but not cheap.
No sentiment score available
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
 

Stability Issues

Sentiment score
8.2
iboss is highly stable with minimal issues; cloud transition improves performance, earning high stability ratings from users.
Sentiment score
7.6
Skyhigh Security is stable and fast, with occasional minor issues improving over time, leading to a reliable experience.
No sentiment score available
 

Valuable Features

Sentiment score
7.7
Iboss provides scalable cloud security with advanced features like content filtering, SSL inspection, and seamless integration, enhancing user protection.
Sentiment score
7.8
Skyhigh Security offers comprehensive data protection with advanced analytics, integration, and user-friendly tools for robust security and management.
No sentiment score available
The solution's mental health function can detect if someone needs help.
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (13th), Secure Access Service Edge (SASE) (10th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), Secure Access Service Edge (SASE) (13th), Cloud Security Posture Management (CSPM) (19th), Cloud-Native Application Protection Platforms (CNAPP) (15th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Jack Hamm - PeerSpot reviewer
We experienced benefits immediately but the report generation is lagging
iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.
Chinthu James - PeerSpot reviewer
Good scalability, but the technical support service needs improvement
We use the solution to monitor and secure our customers' internet access The solution's best feature is the flexibility of use. The stability of the solution's cloud portal needs improvement. Sometimes, it gets timed out.   We have been using the solution since 2017. We need help accessing a…
Mohamed Elgindy - PeerSpot reviewer
Easy to set up with good features and helpful support
The reports could be better. For example, the report is installed on the VMware Virtual Appliance. It must support other things like HighBar RE, et cetera. The cost has risen and it is more expensive than it used to be. There is not any reporting on the central appliance. If a new developer can add basic reporting, and real-time monitoring, it would be ideal. There is no real-time monitor. It'll be a great enhancement if Symantec can add a real-time monitor to the appliance. Other competitors have a real-time monitor on them.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Educational Organization
49%
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
10%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for McAfee MVISION Cloud?
The pricing is good and the licensing is straightforward. I'd rate the affordability nine out of ten.
What needs improvement with McAfee MVISION Cloud?
The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more l...
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What needs improvement with Symantec Secure Web Gateway?
The platform’s data center is not capable of managing most of the traffic.
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
Symantec Complete Website Security
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
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Find out what your peers are saying about Skyhigh Security vs. Symantec Secure Web Gateway and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.