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Skyhigh Security vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
12th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Internet Security (4th), Web Content Filtering (4th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (12th), Secure Access Service Edge (SASE) (11th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Cloud Access Security Brokers (CASB) (9th), ZTNA as a Service (14th), Secure Access Service Edge (SASE) (12th), Cloud Security Posture Management (CSPM) (20th), Cloud-Native Application Protection Platforms (CNAPP) (16th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 1.9%, up from 1.8% compared to the previous year. The mindshare of Skyhigh Security is 3.1%, down from 4.1% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Santiago Gomez - PeerSpot reviewer
Has improved the organization's PCI compliance with data loss prevention
I use the solution on a Macintosh computer and it has issues and does not work when I try to log in from the Safari Browser, but it works fine when I log in from the Google Chrome browser. The console has issues when the login is done through a Safari Browser. The console has to be more competitive and the compatibility of the browser needs to be better. I want to know about Skyhigh's competitiveness with other brands and about the vulnerability assessment and micro segmentations. I know Skyhigh has other products, but right now, I am studying what this new product is about. They only have English support, so I would like for them to add some Spanish support.
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"It was a very easy product to install. It can be deployed very fast."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Shadow IT reporting capabilities."
"The support is excellent."
"We have gained a deep insight into our Shadow IT usage as well as the different activities involved in Office 365."
"What I found most valuable in Skyhigh Security is its stability. The solution also has good KB articles that make it simple for users to do the deployment of Skyhigh Security themselves, without the need for integrators."
"The feature I like best about Skyhigh Security is its wide range of product support. For example, my company had NetApp storage running, and Skyhigh Security has on-premises NetApp storage support, which isn't available in other solutions. Skyhigh Security also has a better filtering feature versus the filtering feature in other solutions."
"In terms of their compatibility with major cloud providers, in terms of their abilities, capabilities, and features, they exceed everyone's capabilities in the CASB market."
"User analytics."
"Tokenization."
"I find the product to be very straightforward."
"The most valuable features are the website blocking capability and SSL interception."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It offers an easy initial setup."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"It has a faster implementation process compared to other products."
"The most valuable feature is the endpoint security."
"It is a stable solution."
 

Cons

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Its pricing could be better."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Sometimes, obviously, there are bugs."
"File integrity monitoring would be very advantageous as an additional feature."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"It needs to be more user-friendly, as it is a little bit complicated to use."
"The secure gateway could be improved."
"The cloud needs improvement with respect to DLP."
"There are no training videos available for the product."
"The performance of the tool can be improved to provide faster report generation."
"Its initial setup could be more straightforward."
"Needs integration with other technology ecosystems."
"The pricing of the solution could be adjusted to make it more reasonable."
"The reports could be better."
"The platform’s data center is not capable of managing most of the traffic."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"The interface could be made more user-friendly."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"Commercially, I find Skyhigh Security a little costlier, compared to other products such as SentinelOne or Cybereason which are really novelty products. I'm not comparing Skyhigh Security with Trend Micro, but with other products, in particular the new, next-generation products. The price for Skyhigh Security is high in terms of value and ROI. I would rate the product price combined with product efficacy a six out of ten."
"The solution is quite expensive. As we take add-ons continuously as per our customer's requirements, there are additional charges."
"The licensing fees are based on what environments you are monitoring."
"This is an expensive product, but you have to compare that with other solutions that are on the market."
"They definitely charge a huge amount. All the security service providers charge a huge amount."
"Pricing for Skyhigh Security is okay, though there's always a scope for price improvements. Its pricing is okay compared to other products because other products have very expensive licensing costs. Along with the licensing, support is also provided for Skyhigh Security, so pricing is reasonable, but if there's proactive or better support, that will justify the pricing. I haven't interacted with the Skyhigh Security technical support team yet, so I'd give pricing a four out of five rating for now."
"Have a risk-based approach towards pricing."
"The biggest thing to watch for is the difference in price per monitored user for the different API integrations."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Educational Organization
51%
Financial Services Firm
8%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
19%
Computer Software Company
17%
Manufacturing Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for McAfee MVISION Cloud?
The pricing is good and the licensing is straightforward. I'd rate the affordability nine out of ten.
What needs improvement with McAfee MVISION Cloud?
The secure gateway could be improved. If they worked on that they would be more competitive. They should offer more l...
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
Symantec Complete Website Security
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Information Not Available
Find out what your peers are saying about Skyhigh Security vs. Symantec Secure Web Gateway and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.