Service and Support
Customer service and support for Talend Data Fabric have seen significant improvements. Initially challenging, Talend now provides strong support in France and the Netherlands, meeting expectations. Some users report a responsive account manager and effective SLA-driven outcomes. Others find the team lacking training, with frequent discussions needed to resolve issues. Satisfaction levels vary, with positive experiences in technical support, yet others note difficulties in communication and resolution processes.
Deployment
Talend Data Fabric is known for its straightforward initial setup, though attention to the correct java version is needed for the designer tool. Automatic deployment is possible, with the entire setup taking about two months when managed without an integrator. Complexity arises from its interconnected architecture components. Credential access is an organization-related challenge. Typically, one person is enough for the setup, which often completes in about a week, despite any architectural complexity.
Scalability
Talend Data Fabric is noted for its scalability due to its ability to generate code, allowing multiple servers to be accessed without additional fees. Users find it to be efficient for horizontal and vertical scaling. The platform receives high marks for adaptability, supporting both current and expanded usage across teams. Talend enables simultaneous usage by multiple developers, aiding in seamless integration as companies grow their data operations.
Stability
Talend Data Fabric is widely regarded as stable, with users experiencing no significant issues, even with large data volumes. Some concerns arise with scheduled tasks entering a sleep state, requiring manual handling, while others note the frequent patches needing constant updates. The current version, 7.3.1, is appreciated, although some prefer older releases. Despite these minor issues, the platform's stability is commonly rated highly.
