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Tealium Customer Data Hub pros and cons

Vendor: Tealium
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Robust and flexible integration capabilities 
User-friendly interface 
Real-time data collection and insights 
Strong privacy and data governance tools 
Excellent customer support and community forums 

CONS

Complex initial setup and steep learning curve 
High cost can be prohibitive for smaller companies 
Customer support and response times can occasionally be slow
Integration difficulties with certain platforms or data sources
Limited functionality or flexibility in certain areas 
 

Tealium Customer Data Hub Pros review quotes

Sugam Khokhani - PeerSpot reviewer
Program Manager at eClerx
May 22, 2024
Tealium's ease of use and multiple out-of-the-box integrations set it apart from other tools.
Pratik Dhamdhere - PeerSpot reviewer
Senior Application Engineer at a financial services firm with 10,001+ employees
May 23, 2024
It's a nice tool, and the data from Tealium is more appropriate compared to other tag management tools.
Eric Blickley - PeerSpot reviewer
Director, Digital Solutions at Epsilon
Jun 25, 2024
The vast amount of native connectors that Tealium has in its marketplace is valuable to us.
Learn what your peers think about Tealium Customer Data Hub. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,927 professionals have used our research since 2012.
Estíbaliz Fernández Palacios - PeerSpot reviewer
Digital Marketing Manager at Esti Fernández
Jun 13, 2024
The product's deployment phase is really easy.
Shashikant Waghmode - PeerSpot reviewer
Manager at Capgemini
Jun 14, 2024
The tool offers a wide variety of extension stacks.
HARMEET-SINGH - PeerSpot reviewer
Associate Technical Delivery Manager at a tech vendor with 501-1,000 employees
Jun 14, 2024
The baseline creation of the tags is one of the tool's features that I like.
Mihai Milea - PeerSpot reviewer
Digital Strategy Manager - Tealium SME at Indegene
Jun 17, 2024
I really enjoy Tealium as a whole, including its tag management part and its CDP capability.
Pritam Deb - PeerSpot reviewer
Senior Analyst at Accenture the Netherlands
Jun 24, 2024
The product's initial setup phase is very easy.
Monendher Narvaneni - PeerSpot reviewer
Software Engineer at Indegene
Jun 25, 2024
The tool helps us see the audience's journey.
VN
Technical Manager at DesIDEA Software Technologies
Jun 25, 2024
The best thing about Tealium is that we can customize the tracking features.
 

Tealium Customer Data Hub Cons review quotes

Sugam Khokhani - PeerSpot reviewer
Program Manager at eClerx
May 22, 2024
We did have a couple of incidences where the CDN was possibly not resolving.
Pratik Dhamdhere - PeerSpot reviewer
Senior Application Engineer at a financial services firm with 10,001+ employees
May 23, 2024
Tealium lags is in the tag templates.
Eric Blickley - PeerSpot reviewer
Director, Digital Solutions at Epsilon
Jun 25, 2024
Tealium AudienceStream does not support concurrent development.
Learn what your peers think about Tealium Customer Data Hub. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,927 professionals have used our research since 2012.
Estíbaliz Fernández Palacios - PeerSpot reviewer
Digital Marketing Manager at Esti Fernández
Jun 13, 2024
In terms of the tool's real-time data capabilities, I think there are a few issues where improvements are required.
Shashikant Waghmode - PeerSpot reviewer
Manager at Capgemini
Jun 14, 2024
Tealium Customer Data Hub does not provide any reporting analytics.
HARMEET-SINGH - PeerSpot reviewer
Associate Technical Delivery Manager at a tech vendor with 501-1,000 employees
Jun 14, 2024
The solution’s user interface could be improved.
Mihai Milea - PeerSpot reviewer
Digital Strategy Manager - Tealium SME at Indegene
Jun 17, 2024
The solution's documentation could be vastly improved to make life easier for people using it on a regular basis.
Pritam Deb - PeerSpot reviewer
Senior Analyst at Accenture the Netherlands
Jun 24, 2024
In the UI, some data is not visible. I think improvements related to bug fixing are needed in the tool.
Monendher Narvaneni - PeerSpot reviewer
Software Engineer at Indegene
Jun 25, 2024
Sometimes, the trace ID does not work properly.
VN
Technical Manager at DesIDEA Software Technologies
Jun 25, 2024
Sometimes, the extensions do not load properly before and after events.