Our customers use the product for scanning their network for vulnerabilities.
Information Technology Consultant at Simpra advanced technology
A highly stable and easy-to-deploy product for vulnerability scanning
Pros and Cons
- "Tenable is the leading product for vulnerability scanning."
- "The solution should provide better web application features and support."
What is our primary use case?
What is most valuable?
Tenable is the leading product for vulnerability scanning. Most of the customers use Tenable in our region. The customers are happy with the product.
What needs improvement?
People do not prefer the solution for web applications. They prefer Acunetix or Netsparker over Tenable for web applications. The solution should provide better web application features and support. It could provide some add-ons to customers.
For how long have I used the solution?
I have been using the solution for the past six months.
Buyer's Guide
Tenable Security Center
February 2025
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Learn what your peers think about Tenable Security Center. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten.
What do I think about the scalability of the solution?
We have 15 to 25 customers who use the solution. I rate the tool’s scalability a nine out of ten.
How are customer service and support?
The support team was helpful. Usually, we don't contact the support team because our engineers do the installation. It's not so complicated.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy. We have certified engineers of the product.
What about the implementation team?
Two engineers are needed to maintain the solution. The time taken for deployment depends on the prerequisites of the customers. If the customers provide all details to us at the proper time, we can deploy the solution in two to three days.
What's my experience with pricing, setup cost, and licensing?
The annual licensing fee of the product is $25,000. The pricing depends upon the number of IPs. There are no additional fees associated with the solution.
What other advice do I have?
I am dealing with the latest version of the solution. It's a very good product to use. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Quick turnaround time but needs a good plugin editor
Pros and Cons
- "We really love the Security Center dashboard. It basically performs vulnerability scanning and then outputs a vulnerability data."
- "A good plugin editor would be a good additional option for the Security Center."
What is our primary use case?
I primarily use this solution for vulnerability assessment on the assets that we have. This includes servers, network equipment, appliances, routers, firewalls, and switches.
How has it helped my organization?
Before, we did manual management of our assets. We have an EXO file that has all our assets in it. They have the IP address and all the details of each equipment. We manually enrolled those assets to our vulnerability scanning tool for them to be scanned on a monthly basis and check what new vulnerabilities they may have. With the Security Center, we are able to automate. We were able to automate how we enroll our assets in the Security Center, and the scheduling of when we scan each asset, and how we report them to respective system owners. We are trying to use it as a channel of a self-service platform to the system owners or system administrators. It helps to access the Security Center for them to review the vulnerabilities that the equipment or the servers may be assigned or under the domain.
What is most valuable?
We really love the Security Center dashboard. It performs vulnerability scanning and then outputs vulnerability data. When you are working with one, two, three, up to 10 IT pieces of equipment, managing the vulnerability data would just be fine, but when you are managing assets across an organization of 10,000+ employees, you have a really hard time normalizing those vulnerability data. The dashboard helps us out to map what things need to be prioritized, what is our current threat landscape and what would be the latest threats that we have in our network.
What needs improvement?
One of the challenges that we may have experienced with that platform would be the flexibility of how to modify or create. They have this configuration compliance audit function, so if ever an organization has their own configuration standards that should be set on their servers, you have to modify those plugins in Tenable for it to match the specific values that you are looking for when you perform the configuration assessment on your equipment. It is a small challenge because it uses regular expressions on their plugins and so we are having a hard time either creating a blank template from scratch. We usually base our compliance audit plugin on an existing one and then modify the values or describe whatever is not up to our standards. A good plugin editor is an additional option for the Security Center.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Whenever you have a vulnerability scan running of 5000 IP addresses all at the same time running, it tends to keep resources on the Tenable server itself, a huge amount of CPU and memory. Right now, it's still goes up, but at least it's below the threshold, which I think would be 73% or 75%.
What do I think about the scalability of the solution?
As long as you can buy the license, you can easily add up until you need an additional scan engine.
Which solution did I use previously and why did I switch?
We previously used Qualys Virtual Scanner Appliance.
How was the initial setup?
Setup is easy as long as you have the right hardware requirements. The deployment took about a week. We used two network guys, two system admins, one application admin, and two security admins to implement the solution.
The longer process was on the hardening part of the components of the servers. We had to install everything on servers, all the dependencies, all of the software that Tenable needs, including the Security Center itself, and then once everything is installed, meaning everything is locked down, no other software is needed to be added to it. We performed a patch check and configuration checks on it to see they have met our standards. After that, we requested the connectivity performance from our firewall team and performed discovery across our network, if it will be able to see all the systems or all the IPs or all the networks that we have in our network. That would be one of the long processes that we took since there were a lot of different network segments that each engine or each Tenable component will pass through. We had to look for each one, just to make sure that we have the full coverage of our network.
What was our ROI?
We're able to save because we don't have to employ more staff members to help with the scheduling of the scans, running the reports or sending them out to the system owners. That alone is a big ROI. A massive security breach would cost us a lot. This is a preventative measure worth our investment.
What other advice do I have?
Before, just preparing the monthly scans alone would take us about two weeks to set up. Then, we would have to wait for at least another two weeks for those assessments to be done, for the scanning to be done, and then it will take us about another two weeks to generate the report before we can send them out to the system owners. That's the reason why those were our main drivers, as well, for us to push the use of the Tenable Security Center as a self-service platform to the system owners. The quick turnaround time in terms of generating reports and sending them out to the respective system owners is significant.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Tenable Security Center
February 2025
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Learn what your peers think about Tenable Security Center. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Information Technology Security Engineer at Direct Choice
An expensive solution that helps to scan threats and conduct risk assessments for NCA
Pros and Cons
- "Tenable Security Center scans networks and gives reports."
- "The solution is expensive."
What is our primary use case?
We use the product to scan threats and conduct risk assessments for NCA.
What is most valuable?
Tenable Security Center scans networks and gives reports.
What needs improvement?
The solution is expensive.
How are customer service and support?
I haven't contacted the support team yet.
How was the initial setup?
Tenable Security Center's deployment is easy.
What's my experience with pricing, setup cost, and licensing?
The tool costs around 15,000 Saudi riyals monthly.
What other advice do I have?
I rate Tenable Security Center a five out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Partner / Co-Founder at SKYTEK
Has an extremely limited margin of error
Pros and Cons
- "The solution is one of the most, if not the most, stable product available."
- "The pricing is reasonable, but this could be brought down more aggressively, such as we see with Rapid7, Tenable SC's main competitor."
What is most valuable?
The dashboard is a valuable feature. So is the scanning, which is based on the nexus and the scripts. The solution offers an extremely limited margin of error, of obtaining false positives within it. These are its strengths.
What needs improvement?
Everything in life has room for improvement. While I consider the solution to perform as it should, most customers, for the wrong reasons, wish for it to have the penetration testing capabilities. This is not a problem with the product, but with the demands of the customer and I remain uncertain if I can meet these.
The pricing is reasonable, but this could be brought down more aggressively, such as we see with Rapid7, Tenable SC's main competitor.
For how long have I used the solution?
An easily installable and very scalable and stable solution which boasts great dashboard and scanning features
What do I think about the stability of the solution?
The solution is one of the most, if not the most, stable product available.
What do I think about the scalability of the solution?
The solution is scalable. It can go up many thousands of endpoints for scanning purposes.
How are customer service and support?
Technical support does what it should. The solution is pretty straightforward and simple. As such, as with all vulnerability management solutions, it will not need much technical support and this is rarely required. I am referring to the need to address bugs. Mainly, the support will focus on the search for new features or reports.
How was the initial setup?
The initial setup is straightforward and very easy.
What's my experience with pricing, setup cost, and licensing?
Though reasonable, the main competitor of Tenable SC, Rapid7, offers a more aggressive and better priced product.
What other advice do I have?
The size of our customers run the gamut, from small medium to large, in certain cases exceeding 5,000 IPs.
I would definitely recommend the solution.
I rate Tenable SC as an eight-plus out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Program Manager at a tech services company with 201-500 employees
Monitors our whole environment in real time and makes everything more secure
Pros and Cons
- "The feature we've liked most recently was being able to take the YARA rules from FireEye and put them into Tenable's scan for the most recent SolarWinds exploit. That was really useful."
- "I will say it's a lot slower compared to an MS scan. It takes so much longer, so the performance could definitely be worked on."
What is our primary use case?
At work we use the enterprise version of Tenable, Tenable.io, and I also use Tenable.sc — which I refer to as SecurityCenter — for local scanning.
I use Tenable SecurityCenter every day to scan our entire environment for vulnerabilities. I use a local license during the discovery process for penetration testing. So I'll do an en masse scan, and then also do a scan with Tenable to scan for IPs and vulnerabilities.
User-wise, with Tenable SecurityCenter, there's different roles. We have security analysts, admin, etc. I'd say there's probably four or five different roles from people that can just go in and view. Security analysts can upload manual scans and create dashboards and download reports. Then administrators can create accounts, assign roles and responsibilities, and things like that.
How has it helped my organization?
Tenable SecurityCenter has absolutely improved our organization, by making everything more secure and helping ensure solid vulnerability management.
What is most valuable?
The feature we've liked most recently was being able to take the YARA rules from FireEye and put them into Tenable's scan for the most recent SolarWinds exploit. That was really useful.
What needs improvement?
I'm pretty happy with it, but I do see a lot of stuff coming out about risk-based vulnerability management. And so I've been looking at that. I don't think we're using that as of yet and it seems like a newer feature they're talking about a lot that I'm interested in.
I will say it's a lot slower compared to an MS scan. It takes so much longer, so the performance could definitely be worked on.
There was also an issue with SecurityCenter once where we had agents deployed on each device, and while it was scanning we were collecting the data real time. During this process, we had an enclave that was not submitting. It didn't have the agent installed because it wasn't connected to the enterprise network.
They were scanning locally and submitting the scans and we would then upload them into SecurityCenter manually. Each time that there were any duplicates with host names or IPs, or that there were issues with the scanner device with authentication, it failed. But then you scanned it again and it was successful.
When you uploaded that, SecurityCenter was counting it as two devices. And when you ran your report for unauthorized devices, even though it was scanned a second time successfully, the first time would show as a failure. So it was throwing off reporting.
So we would run a report and say, "Okay, which device has failed scanning with authentication?" And it would give a device and we'd be like, "Well, here's the secondary scan showing that it was successful." And so we were having to manually go in there and delete the failed ones.
And that was a pain in the butt. We eventually got that enclave online so we fixed the problem, but I felt that was a limitation of Tenable SecurityCenter that it couldn't see that.
For how long have I used the solution?
I have been using Tenable SecurityCenter for the past few years now.
What do I think about the stability of the solution?
We have only run into one troublesome issue that I can remember. It had to do with the way SecurityCenter inaccurately reported real-time scan results whenever there was a transient problem such as with a duplicate host name or IP, or with authentication.
It was a pain to deal with, because we kept having to go in and manually delete all the failed (but actually successful) scan results.
What do I think about the scalability of the solution?
When it comes to scalability, so far so good, and no issues. We've got the whole environment monitored right now and I don't see any significant increases in use anytime soon.
How are customer service and technical support?
Their technical support is good. Because I don't give out tens much for anything, I would say in the eight to nine range, out of ten.
Which solution did I use previously and why did I switch?
For vulnerability management, Tenable SecurityCenter is the only one I've used in the past six years. Though we do use other tools in conjunction with it.
We've pretty much used Nessus for scanning, vulnerability management, and reporting, and that's it. And it does it very well. And then I use different tools for other things. I'm sure Tenable had that on the plugins for other things, but we don't use those.
How was the initial setup?
The setup is straightforward.
What about the implementation team?
I personally implement SecurityCenter with a local license. And then we also have different roles like security analysts and administrators who can just go in and perform various functions such as uploading manual scans, creating dashboards, downloading reports, assigning accounts, and so on.
What's my experience with pricing, setup cost, and licensing?
I use a local license to perform penetration testing and I'm pretty happy with everything when it comes to pricing and licensing.
What other advice do I have?
I can easily recommend Tenable SecurityCenter, and I have nothing really bad to say about it. I think it's a great tool for what it does. I enjoy the webinars, and the people that run the company seem very engaged with what's going on when you're into current events and the overall security climate, and they're continuously looking to improve.
I can't speak to every option that they have, but I have no reservations recommending them.
I would rate Tenable SecurityCenter an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager - Cyber & Cloud Security at a financial services firm with 1,001-5,000 employees
A scalable solution for detecting and pro-actively mitigating network vulnerabilities
Pros and Cons
- "I think that this is a good solution for evaluating vulnerability in the network."
- "The web application scanning area can be improved."
What is our primary use case?
The primary use case is to perform vulnerability assessments across the entire network.
How has it helped my organization?
This solution has given us visibility of the vulnerability in our network. It also shows what needs to be done to negate the vulnerabilities by providing links to the solution for those issues. Generally, we are now able to manage our vulnerabilities better. We can identify them, prioritize them, and then negate them. It has improved our security posture.
What is most valuable?
The most valuable feature is its ability to scan for vulnerabilities in our important systems, networks devices, and so on.
What needs improvement?
The web application scanning area can be improved.
A feature that I would like to see is the ability to integrate with exploit tools.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
It's a really stable solution. So far, I have not had any issues. Once it was installed it was very stable, very few bugs. It has topped expectations.
What do I think about the scalability of the solution?
It's easily scalable. If you are required to scan more assets then you just request for it to be expanded, such as from two thousand to five thousand. Scalability is not an issue.
The system is used by around thirty-five users including system admins, who ensure that the system is up, and the application admins who are responsible for fixing the issues that are picked up with the solution.
We use it across our entire network so we cannot expand its use any further.
How are customer service and technical support?
Their technical support is quite good, and they're very responsive. If there is any issue they perform quite quickly. Also, the local partner is well versed in the solution so they give us the support we need.
Which solution did I use previously and why did I switch?
We did not use a solution prior to this one.
How was the initial setup?
The initial setup, including the GUI, is very straightforward.
The implementation took about three months, and then the maturation took about six months.
We have about two people for maintenance.
What about the implementation team?
We were working with a local partner for the deployment.
What was our ROI?
We have seen ROI for this solution. It has reduced our security vulnerabilities. Even during the national audit, one of the findings is that this solution is helping us be more productive. We're able to find these issues before somebody else finds them. We can fix them before they are discovered by others.
What's my experience with pricing, setup cost, and licensing?
The licensing costs for this solution are approximately $100,000 US, and I think that covers everything.
Which other solutions did I evaluate?
Before choosing this solution we evaluated Qualys Labs and Rapid7.
What other advice do I have?
This is a good solution for evaluating vulnerability in the network. It gives wide coverage, and it is able to scan most platforms on the network.
I would rate this product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Consultant at Westcon-Comstor
Stable product with a simple setup process
Pros and Cons
- "The initial setup process is simple."
- "The product could be user-friendly, and they could enhance the web application's security features."
What is our primary use case?
We use the product as a security tool for VMs and web applications.
What needs improvement?
The product could be user-friendly, and they could enhance the web application's security features.
For how long have I used the solution?
We have been using Tenable Security Center for a year.
What do I think about the stability of the solution?
It is a stable product. Our customers utilize just one security center due to the scope of the budget. It doesn't have any adverse effect on the business.
What do I think about the scalability of the solution?
Tenable Security Center on the cloud side is preferred in larger enterprises, but Nexpose might be a suitable option in smaller organizations. The POC implementation for the banking sector is lengthy. I prefer cloud-based scanning for its ease and scalability.
How are customer service and support?
The tickets are passed quickly. Their support manager works proactively in scheduling meetings and solving the issues with the team. They provide the best support care for the customers.
Which solution did I use previously and why did I switch?
We used Netsparker and Nexpose before. We switched to Tenable SC for better pricing and efficient scanning features. Additionally, it provides features for data security and cloud usage for clients who want to avoid sending information through the cloud.
How was the initial setup?
The initial setup process is simple. If the customers do not have scanners, we can complete it quickly within an hour.
What was our ROI?
Tenable SC helps us save about 20% of the price compared to Nexpose, which involves buying three different licenses.
What other advice do I have?
The product helps with web application security. I advise others to use Tenable IO and NAS, especially in regions with specific data protection regulations like GDPR and PDPA.
I rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Security Engineer at Protego trust
Provides us with critical alerts in case we encounter any vulnerabilities
Pros and Cons
- "The tool provides us insight into the happens of the network and its hosts. It provides me with a list of hosts."
- "The solution needs to improve its support. I would like to see a bird's eye view of my network architecture. I would also like to see the continuous view feature in the tool."
What is our primary use case?
The solution is a vulnerability scanner that helps us check if we are covered on the audit and compliance aspect. It provides us with critical alerts in case we encounter any vulnerabilities. The tool also helps us with patching. It also gives us notifications whenever certificates like SSL expire.
How has it helped my organization?
The tool provides us insight into the happens of the network and its hosts. It provides me with a list of hosts.
What is most valuable?
The product gives us reports whenever we setup a scan.
What needs improvement?
The solution needs to improve its support. I would like to see a bird's eye view of my network architecture. I would also like to see the continuous view feature in the tool.
What do I think about the stability of the solution?
The tool is pretty stable. I would rate it a ten out of ten.
What do I think about the scalability of the solution?
I would rate the tool's scalability a nine out of ten. My company has two users for the tool.
How was the initial setup?
I wasn't part of the tool's initial deployment. However, when we had to install the upgrades, we had to do the deployment all over again. The tool's deployment was easy.
What was our ROI?
We have seen ROI with the tool's use.
What other advice do I have?
I would rate the tool a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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Updated: February 2025
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Learn More: Questions:
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