Testim Reviews

We primarily use the product for testing our web app.

It enabled us to cover our app in end-to-end tests very quickly with quality results.

The pre-defined tests are a great help, specifically the custom JS test that allows us to be able to use custom code to test complicated elements or scenarios.

The UI could use a better design with a better user experience in mind, for instance - instead of going in and out of the editor every time I want to view test data for a test, I could just view the test data in the table, or the ability to copy steps through tests.

Reports are looking good but missing a lot of information and customization options. for example - ability to create custom reports for a specific test/suite/plan for a specific time range, or seeing additional information about failed tests in the report without entering the editor (see comment above).

User actions should not be limited (e.g. not being able to delete shared steps, only being able to hide them).

I have used the solution for about a year at this point.

The product is very stable. Tests are running as expected and yield the expected result (when there are no bugs).

The solution is good for the beginning, however, once your application grows in features, complexity and scale, you will need more tests, runs, and plans, which all cost more to have.

Technical support offers pretty good response times and good service.

I did not use another solution before this product.

The initial setup is very straightforward. It takes a very short time to learn how to use the product and set everything up.

I handled the entire implementation in-house (myself).

I can't speak to any specific ROI.

I'm not in charge of costs. That said, it seems like a fair price for the product. It is totally worth every penny.

I am not aware of my company looking at other options before choosing this product.

We primarily use the solution for end-to-end UI tests on a complex web platform. (in an environment based on AWS cloud).

The stability has been great. We can add stable tests very easily and improve our automation coverage. This allows us to deploy a new version into production every few days with minimum manual labor.

In addition, we added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests. 

The most valuable feature is the base algorithm that allows the test to keep passing when we have small changes in the elements or in the UI (test, not break for no reason).

The API testing integration is a bit lacking and can be improved. Also, if the product will allow testing of mobile apps (native) that would be great.

I have used the solution for 5 years.