TIBCO BusinessWorks Reviews

BusinessWorks is the regional and official software of the company.

In terms of valuable features, it has transformation, change, and other features.

It is user-friendly, it's not complex.

In terms of improvement, for our requirements, it's good enough. Everything that we like to do, we can find it available on the platform.

Features that could be improved are its transformation matrix; the support for other communities. They don't support out of the box - you have to buy adapters or you have to have the technology.

I have been using TIBCO BusinessWorks for five years.

In terms of stability, we don't have any serious issues so far.

I think the scalability of TIBCO BusinessWorks is very good. We have about 90 million messages per day. They intend to increase usage because sometimes during peak hours all the resources are being used.

I'd describe technical support as average. Average to superior, because they are not excellent. Sometimes they take time to read the overall issue. Overall they are great.

The initial setup was not complex. It took around 2 to 3 weeks. 

So far there have not been any other costs besides the standard licensing fees.

My advice would be that they don't go with TIBCO 5 but to go with TIBCO 6. TIBCO 6 is richer in terms of integration technology and has more modern architecture.

On a scale of 1 - 10 I'd give TIBCO BusinessWorks an 8.

Our primary use case of BusinessWorks is integration, to ensure that our various systems are communicating and integrated. Instead of doing point-to-point integration, we implemented this solution to ensure that system A can talk to system B via BusinessWorks. 

We started with on-premise, but have migrated to the cloud version, so we're using the latest update of BusinessWorks. We have a hybrid deployment—some services still run on-premise, but the latest services are running on our private cloud. We have a Kubernetes cluster set up within our VMs. 

One of the most valuable features is data transformation. We have some legacy systems which are in old technology, like SOAP, whereas the new ones are in REST. So we use BusinessWorks to transform data from one format to another, from SOAP to REST. BusinessWorks has many useful features. Every product we have is being used on a day-to-day basis. Some might have been retired, but we're at least using most of the basic BusinessWorks products. 

This solution's cloud could be improved. I don't know whether it was because we didn't have the internal expertise or if it was the product itself, but since they came later—I think only two or three years into the cloud—after many other iPaaS that had been in the cloud for longer, I feel that maybe they haven't matured in terms of the cloud. Even building cloud images is relatively huge compared to other iPaaS services, but I know it's something that is in progress since there are releases almost every day. 

For the on-premise deployment, the memory could be improved. It consumes a lot of memory, so we have to ask our infrastructure team to increase the memory every day. With BusinessWorks, the application or payload can be small, but it still uses a lot of memory. Memory utilization is my biggest worry, so maybe they can optimize on that. 

In the next update, I would like to see support around IoT, internet of things, because we are moving toward that now. We are going to have so many devices that need to connect and communicate. Also, maybe they can gather information and improve their monitoring. They have TIBCO Hawk, but it's not as powerful as other monitoring tools that we have, so we use third-party monitoring applications.

I have been using BusinessWorks for around five years now. 

This solution is stable. I don't have any other iPaaS to compare it to, but it performs well. I haven't had any issues with development.  

As far as maintenance, it's mostly just HotFix updates they share, maybe to fix a bug or maybe they don't support the latest security protocol, what we call SSL, so they have to fix it. I think they're trying to catch up with other technologies—for example, maybe you upgraded your security level or have secure applications—so they do their hot fixes just to catch up. I'm in development, but the operations team is the one who raises tickets to Safaricom and interacts with TIBCO on a day-to-day basis. They identify bugs and if there's something that needs to be fixed, they fix it on UAT and production. 

I'm not sure about scalability. When we test, it's only one or two users who are testing because we don't have the live traffic. Even if we're doing a load test, we don't do load tests on UAT, we do our load test on production. I have to confirm with our operations team because, as a developer, I'm focused more on the functional and maybe load testing. I've never had an issue with load testing, at least. 

Our DevOps team has around 35 people. 

There's a case that I raised some time back and it took almost two weeks, with them telling me they took it to the engineering team, the engineering team took it back to L2, and I felt like I was being bounced around. There are various product portfolios, so from L2, they take you from portfolio A to portfolio B, portfolio B will take you to the engineering team, the engineering team will just come back to you and tell you it's not a product issue. I don't feel that they're completely competent when it comes to just answering you and providing support. 

The initial setup was simple because it's what we call low-code/no-code. I think that as long as you come from a programming background, it's easy to understand and you can easily implement TIBCO BusinessWorks. It's more of a drag-and-drop, and then it generates codes in the background. I'll give credit to TIBCO at least on that front. It's easy for guys to come in and, within a month, they can start implementing without having prior knowledge of TIBCO. So it's easy to learn and start implementation. 

When I joined my company, I had a team that was already competent in TIBCO, in terms of development and support, so it was easy to be trained. Initially, I think they were using one of the system integrators to support them, but by the time I joined, we had enough competency within the team to support and develop it. 

We implemented through an in-house team. 

I think BusinessWorks is more expensive compared to other products. We have the ELA, so at least we have some sort of bargain or discount with that. But for a start-up, it's very expensive compared to other ESBs. 

This solution is more suited for large enterprises. For someone who's just starting up without enough CapEx or OpEx, it's going to be a bit expensive. 

We have another ESB, which is called WSO2, that I would recommend because it's very strong. The only factor I would maybe recommend TIBCO on, over WSO2, is the pricing.

I don't think I would recommend this solution to others. We have another ESB, which is called WSO2—I would rather recommend this one, since it was very strong. With TIBCO, they don't even have some kind of open source where you can just download and practice, so you have to procure the license in order to get the software. Other ESBs will at least give you the ID so you can do everything, but you have to pay and be locked in before you can start using TIBCO. Maybe it's number two or three, but it's not my top ESB. 

I rate TIBCO BusinessWorks a seven out of ten because it works. We have over 200 applications running on TIBCO, so I'll give it a seven. 

Since it is an integration platform, we use it for integration purposes in our company.

Previously, we had a distribution integration system with lots of platforms. We wanted to centralize everything so that we could keep everything on a single platform since it makes it easier to manage the solution.

Feature-wise, TIBCO BusinessWorks already has a new release, and it is TIBCO BusinessWorks Version 6.

In the next release, I would like to see the solution having the bucket as an addition.

Pricing is an area that can be improved.

I have been using TIBCO BusinessWorks for thirteen years. I am a customer of the solution. Currently, I am using TIBCO BusinessWorks Version 5.13.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a seven out of ten. Since the solution is not a web-based interface, we have around 300-400 users using it in our company. The usage of the solution was being increased all over the years. Now, it will increase if it's a normal year. If COVID-19 strikes again, it will decrease.

I rate the technical support a five out of ten. Though it is a stable product, if we have an issue with the product, it gets difficult, and it gets really difficult to explain the issue to the support team. Also, it takes a long time to get resolved.

Neutral

Previously, I was using a solution, and I switched to TIBCO BusinessWorks because of the good internal architecture.

On a scale from one to ten, where one is difficult, and ten is easy, I rate the initial setup a nine.

The deployment process for the solution took a week's time, and it was done ten years ago. Since it was a simple deployment, only three people were required to deploy it. The people involved in the deployment work are from the infrastructure and product teams.

The payments made for service are the only addition to the standard licensing fees that we pay for the solution.

My suggestion to those planning to use the solution is that they define a service architecture because it is not a part of the product. Also, the solution's potential users should try to implement a framework for extra functionalities.

Keeping in mind TIBCO BusinessWorks Version 5, I rate the overall product an eight out of ten.

TIBCO BusinessWorks is used for web services. I have a few processes with collecting data from a database and putting it somewhere. 

This solution is deployed on-premise. 

One of the most valuable features is that it's a simple development. It takes a short time to get services to work. 

TIBCO BusinessWorks could be improved with cloud support. 

I have been using TIBCO for more than 10 years. 

This solution is very stable, but I still work with Version 5. I know that it's now Version 6 or higher. With this version, I know that it's very common to have problems with migration components, stability, etc. 

This solution is easy to scale. I think it's easier than other solutions that I know, such as WSO2, or Java components, or IBM solutions. From my perspective, this solution is most suitable for large companies. 

I have never communicated with TIBCO's technical support directly. I only need to communicate sometimes with the vendor for maintenance. 

I also have some experience with WSO2. From my perspective, TIBCO is easier to develop and, with this solution, I can make more specific solutions from a technical perspective. From a user perspective and developer perspective, this tool is more important. 

The initial setup process was not simple. It's not simple for a production environment or for a developer station. Usually, the best is working on gear to our machines. It takes a shorter amount of time to set up the environment locally. This solution doesn't really require any maintenance. 

We implemented this solution through an in-house team. 

I don't have the prices of the products, but I know that TIBCO is not a cheap solution. I think that this solution is more suitable for large companies because I don't think that small- or medium-sized companies would have the money for this solution. WSO2 has the community version for free, so many of the smaller companies can use it. I'm not sure what the prices are for support, though, so I suppose the support for WSO2 is not cheap either. 

I rate TIBCO BusinessWorks a nine out of ten. I would advise those who are considering implementing this solution to maybe contact other companies that use the solution and learn from them—the developers, maintenance team, etc. 

We use the solution for business integration.

The ability to link to different technologies is valuable to us. The graphical user interface is also valuable to us.

The initial setup is not easy.

I have been using the solution for the last ten years.

I rate the product’s stability a nine out of ten.

I rate the tool’s scalability an eight out of ten. My organization has around 3000 users.

We contact the technical support team from time to time. The support personnel are usually good.

Positive

The initial setup has a technical learning curve. The product is deployed on the cloud. The deployment took less than half an hour. Everything is automated. However, It took us years to get to the automation.

We deployed the solution in-house.

We received an ROI within two years.

The product is not cheap. However, the pricing is reasonable.

I would definitely consider the solution for any integration as long as we can find skilled resources. Overall, I rate the product an eight out of ten.

I work mostly in telecommunications and use BusinessWork for job processes. It's primarily used for orchestration and transformation from one language to another, whether you're using HTML, XML, etc. 

I work in operations, so I value BusinessWorks' performance the most.

The communication protocols could be improved. 

I have nearly 10 years of experience with TIBCO products, including TIBCO BusinessWorks and TIBCO Enterprise Management Service. 

BusinessWorks is highly stable. 

BusinessWorks is scalable.

I think TIBCO's frontline support isn't good, but you can escalate the ticket to the second level if it is during their working hours. 

Setting up BusinessWorks is complex because we have multiple active-active sites for high availability and disaster recovery. Deployment takes about three days and involves two or three engineers. We register a domain and deploy messaging components like Huawei and EMS and finally, the CRM.

BusinessWorks is competitively priced. It's a good deal.

I rate TIBCO BusinessWorks eight out of 10. It's the middleware solution I recommend for any organization that needs one. 

We use this product to trigger campaign management related marketing for our customers. 

The most valuable features are the stability and the time to market. 

There are not many plugins available to integrate the databases. We have to write it in Java and integrate it. The developers should have more knowledge. These are the three main aspects that they could improve. 

II have been using Tibco for twelve years. 

There hasn't been a single day that we had any problems because of the product stability. It's awesome. 

It is not scalable on its own. 

We have around 300 to 400 users. They are infrastructure architects, admins, business users, etc. 

Their technical support is very good.

The initial setup was very easy. The deployment doesn't take more than five minutes. It required around ten people for the deployment. We have a team of 100+ people for development. 

There are no additional costs to the standard licensing. 

I would rate Tibco Businessworks a nine out of ten. 

There are a lot of opportunities to do synchronous processing. 

In the next release, I would like for there to be more integration with big data ecosystems. There should be more plugins.

Our primary use case for the solution is using the system interface exposing APIs using a tip code as a target button.

The most valuable feature is the low-code platform.

The solution is easy to troubleshoot and learn.

For the chip code container edition, it is recommended to reduce the image size to facilitate setup and accelerate our in-service. By making this change we can then use the optimal size for the best email of the container.

The cost of the solution has room for improvement.

I have been using the solution for eight years.

I give the stability a nine out of ten.

This solution is scalable, but the file size of the best image has some limitations which restrict its ability to scale rapidly. If we adjust the TIP configurations, I believe it will improve the scalability.

I give the scalability a seven out of ten.

TIBCO technical support is quick. Whenever we have an issue the support team is quick to get on the phone and resolve the issue.

Positive

I previously used RedHat and the open-source Jave Spring framework. We switched to TIBCO BusinessWorks primarily for the features, the cost, and the scalability.

The initial setup is easy because TIBCO BusinessWorks is a cloud-native solution. The deployment takes between one and two hours.

The implementation was completed in-house.

We have seen a return on investment with TIBCO BusinessWorks.

Our organization has a three-year enterprise license agreement with TIBCO. The license is really costly.

I give the cost of the solution a four out of ten.

I give the solution an eight out of ten.

I recommend the solution to others.